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Verisure has been designing customisable home security systems for decades. Its security solutions can be found in homes across the UK and Europe. Verisure doesn’t offer ready-made home security packages; instead, the company creates bespoke systems based on an evaluation of your home.
Our Home Tech team have researched and reviewed Verisure’s products, taking into account the company’s reputation and customer reviews. Here’s what you need to know.
Rating: ★★★★½
Verisure’s home security packages are bespoke and prices start at £199. With Verisure, a technician will assess your home and tailor a package to suit your needs and the evaluation has refundable £100 deposit. Verisure has a sizeable catalogue of home security devices to choose from and partners with Arlo cameras who offer good video quality, two-way audio and night vision.
Verisure’s devices integrate with voice assistants and via its home security app homeowners can arm and disarm their system remotely among other features with a professional monitoring plan.
Our reviewers have spent hundreds of hours researching and testing each home security system in order to provide fair, impartial and accurate recommendations. We compare dozens of products, looking at their features, quality and cost alongside what others in the industry say and how customers review their experiences.
Our Verisure score was determined by the following categories:
We examine 35 elements within these categories including:
All of our home security articles are verified by our in-house team of fact-checkers, to give consumers the knowledge they need to make an informed, up-to-date and confident buying decision. For more information, read our article on how we review home security systems.
Verisure home security systems are bespoke; and so are its quotes. Its prices start at £199, which is less than two of our top five home security brands – SimpliSafe and Ring. However, packages are custom-made and are likely to include more equipment than the minimum. The bottom line is, that Verisure will cost you more money for a comprehensive system than its competitors.
What we like about Verisure – self-monitoring is available which also means you can opt out of lengthy contracts.
With that being said, if you’re after a professional monitoring plan choose SimpliSafe, Ring or Abode. All of these are less expensive than Verisure’s steep £32 per month subscription and offer similar features.
| Key feature | Verisure | ADT | SimpliSafe | Ring |
|---|---|---|---|---|
| Minimum equipment cost (without installation) | £199 (installation included) | Price by quotation only (£169 installation fee) | £284.96 | £219.99 (without installation) |
| Starting monthly fee | £32 (6 months minimum) | £35.99 (36 months minimum) | £15.99 – optional and no contract | £3.49 (optional) |
| Power outage backup | 48 hours in central unit | Checked daily by ADT | 24-hour backup battery | 24-hour battery backup |
| Mobile phone backup | Cloud and 4G in central unit | Cloud storage | 4G data backup | Yes, with subscription |
| Live streaming | Yes with Arlo | Yes | Yes | Yes |
| Push alerts | Yes | Yes | Yes | Yes |
| Remotely arm/disarm system | Yes | Yes | Yes | Yes |
Verisure’s home security systems are bespoke, so they have no fixed prices. However, our experts were able to find base prices throughout their research.
All quotes include professional installation. Verisure’s professional monitoring is priced at £32, including a lifetime warranty. You’ll need to pay a £100 refundable deposit to secure an appointment with one of Verisure’s technicians – this also includes customers who do not commit to purchasing a Verisure system.
| Package | Contents | Cost |
|---|---|---|
| Essential package | 1 central unit, 1 passive infrared (PIR) GuardVision photo detection camera, 1 shock sensor, 3 key fobs, 1 siren, voice, and keypad (SVK), 1 outdoor camera/video doorbell, Verisure outdoor signage | £199 (POA) |
| Medium package | 6 shock sensors, 2 PIR GuardVision photo detection cameras, 1 outdoor camera or video doorbell, 1 SVK with remote, 3 key fobs, 1 central unit, Verisure outdoor signage | £350 (POA) |
| ZeroVision package | 6 shock sensors, 2 PIR GuardVision photo detection cameras, 1 outdoor camera or video doorbell, 1 SVK with remote, 3 key fobs, 1 central unit, 1 ZeroVision alarm, Verisure outdoor signage | £599 (POA) |
You’re not locked into lengthy contracts when it comes to the monthly monitoring fee, however, you will have to pay a £99 fee if you choose to keep the equipment and switch to self-monitoring.
| Monthly overview | |
|---|---|
| Cost | £32 |
| Warranty | Lifetime |
| Maintenance, repairs and replacements | Yes, including batteries |
| Emergency call outs | Yes, NSI Gold standard, 24/7, 365 days a year |
| Guard Response | Yes |
| App usage | Yes |
| Call out fees | No |
| Fixed term contract | No |
Bar the central unit and indoor camera, Verisure’s home security system is wireless. There are a couple of cool inclusions, such as the ZeroVision alarm and the voice device, which is a two-way communication system integrated into the Siren, Voice, and Keypad (SVK) that allows you to speak with customer services. Verisure also uses Arlo cameras, which have a good reputation for their quality.
Every Verisure system comes with the central unit. It works with LTE 4G connectivity (via an ethernet cable) and connects to all the other devices in your system. It’s got a 48-battery backup in case of a power cut and runs regular diagnostics of your system to make sure everything is functioning as it should. It also features a jamming detection algorithm, which is designed to prevent your system from being hacked.
The shock sensors will make up most of Verisure’s packages. They work on two magnetic elements to detect tampering and vibrations on entry points like windows and doors. They are designed to differentiate between a break-in and strong wind that could slam a door shut, for example, but the alarm will go off if it picks up a true threat, allowing you and the Verisure security team to check camera footage and confirm any form of intrusion.
Once installed, the ZeroVision alarm can be activated by a professional at Verisure’s NSI-certified Alarm Receiving Centre if they confirm threats and intruders in or around your property. It releases a fog that impairs vision as a deterrent. If an intruder is detected, you will be notified and Verisure will send police or a guard to the property.
This motion sensor uses integrated passive infrared (PIR) sensors that assess how the energy patterns change in a space, by emitting infrared light. If triggered, it will take three images, which are first sent to the Alarm Receiving Centre and stored securely; you can then review them from the app when requested. This helps avoid any false alarms. The system won the 2022 IF Design award for TV and cameras, and the Red Dot 2023 award for quality and product design.
This is an essential part of Verisure’s setup and combines a 105db siren, SOS button, the aforementioned voice feature, which connects you with the Alarm Receiving Centre, and the ability to manage your alarm system from the keypad directly, via a smart key fob, or in the app. You can arm, part-arm, or disarm your system from here, with different home and away modes too. It’s wireless, runs off 3G, and you can connect to it via Bluetooth too.
You will typically get three smart key fobs in a starting pack, which lets you arm, part-arm and disarm your alarm system quickly. There is an SOS panic button should you need to alert the Alarm Receiving Centre in an emergency. You can add as many as 20 key fobs to your package.
This is a good product to consider with your package, not just for security but for streamlined deliveries. It will send you a notification if anyone approaches your front door, but you can check on it manually on the app as well. As you’d expect, it has two-way audio and you can send pre-recorded messages to anyone who shows up at your front door, while the HD video and 180-degree viewing angle will give good-quality recordings you can view live from your app. It’s weather-resistant, and should you need to trigger an alarm, you can remotely activate the siren from your device.
This outdoor camera was recommended to us over the phone – it’s especially if your outdoor space isn’t enclosed. It has a built-in speaker, spotlight, siren, substantial 130-degree viewing angle and 1,080px video resolution so you can see footage of the front or back of your property on your phone whenever it picks up a motion alert. We like that it’s wireless, unlike some outdoor cameras, so installation is a bit quicker than wired cameras. As expected, it’s weather-resistant, even in sub-zero or high temperatures – from -20C to 45C – and it has a six-month battery life. The batteries in this camera are also rechargeable, which makes for easy maintenance.
This camera has two-way audio and good 1,080px video quality at all hours, with an integrated spotlight for night vision and a 130-degree viewing angle. It’s not wireless, but still a nice addition that could make a significant difference to your home security if used in the centre of an apartment or in hallways, for example. You can live stream footage on your phone and trigger the siren if needed, and should you want some privacy, you can close the shutter.
There is an SOS button on your app and key fobs, or you can activate this on your SVK, but if you want additional panic buttons around the house you can include them in your package. They are fairly discreet and might give you peace of mind, for instance if you live in a particularly big house and don’t always keep your phone on you.
Verisure boasts 4.6 out of five stars on Trustpilot; customers spoke highly of its customer service, value for money and helpful technicians. While 84 per cent of reviews give five stars, lower ratings come with comments on the price of Verisure’s professional monitoring subscription
“I’m extremely happy with how I was treated when I made enquiries about Verisure security for my home. Gitesh fitted the system on the same afternoon that he called to estimate my needs and was very knowledgeable about the product and took the time to fully explain how the system works. I was contacted by Adam at the control centre who ran through checks to ensure my needs had been met.”
“Customer service is outstanding. Thankfully have never had to put our security system to the test, but Verisure gives me peace of mind. Thanks particularly to Mo for his patience, in teaching me how to get the most out of the service provided.”
Verisure’s app is downloadable on the Apple App Store and Google Play Store. The app allows you to control your system from home or remotely. While many features are available, we especially like the panic/SOS feature. When triggered, Verisure’s security team will be notified immediately to help deal with the situation.
App features
Although Verisure’s packages are bespoke, customer services can advise customers on the three basic packages. Our researcher contacted Verisure and this is what we discovered.
This is a good start-up package, at a reasonable price, for more-compact homes. The PIR GuardVision photo detection camera will limit any false alarms and the addition of the outdoor camera or video doorbell with the two-way voice feature will make a useful addition to busy homes.
| Reputation | ★★★★★ |
| Security and performance | ★★★★ |
| Features | ★★★★½ |
| Plans and pricing | ★★★½ |
| Customer experience | ★★ |
| Overall | ★★★★½ |
This is Verisure’s next level of security package, with two GuardVision cameras and additional sensors to cover more entry and exit points. It’s ideal if you have a two-storey property and an accessible garden. Plus, the outdoor signage will act as a deterrent in itself.
| Reputation | ★★★★★ |
| Security and performance | ★★★★½ |
| Features | ★★★★½ |
| Plans and pricing | ★★★½ |
| Customer experience | ★★ |
| Overall | ★★★★½ |
This is Verisure’s highest level of cover, with the addition of the ZeroVision tech to stop intruders in their tracks. It’s the most expensive option but offers more protection and would be ideal for homes that are bigger and more remote.
| Reputation | ★★★★★ |
| Security and performance | ★★★★½ |
| Features | ★★★★½ |
| Plans and pricing | ★★★½ |
| Customer experience | ★★ |
| Overall | ★★★★½ |
Verisure is a popular home security brand; it has excellent customer reviews and its systems can be tailored to suit all sized homes. We like Verisure’s approach to home security. Everything is well-thought-out from a technician evaluating your home to professional installation included in your quote price. The option for self-monitoring or professional monitoring is also a bonus for those who wish to avoid lengthy contracts and additional fees.
On the flip side, Verisure is expensive compared to other brands such as Ring, SimpliSafe and Abode. Bespoke systems are not for everyone, and they’re not budget-friendly. Verisure’s professional monitoring also costs more than most.
Choose Verisure if you’re after a high-quality system designed specifically for your home with the ease of professional installation. We wouldn’t recommend Verisure for those on a budget or who prefer to purchase a ready-made package with an affordable monthly subscription plan.
| Reputation | ★★★★★ |
| Security and performance | ★★★★ |
| Features | ★★★★½ |
| Plans and pricing | ★★★½ |
| Customer experience | ★★ |
| Overall | ★★★★½ |
Smart home security systems work by connecting all of the devices you have set up to a main hub, which is usually plugged into an ethernet cable or runs off your home’s wifi. Your entire system can be managed via an app, which will send you live notifications about any movement or tampering that triggers alarms, or anything that could be putting your home and its contents at risk. Some systems are self-monitored, but if you choose to have professional monitoring, any triggers will alert the designated security centre, which will then get in touch with you and verify any live footage available in and around your home before calling emergency services if needed, depending on the provider.
The central unit in Verisure’s systems, for example, runs off 4G connectivity, and all of the other products connect to it wirelessly, allowing you to monitor your home 24/7. If you choose professional monitoring, the company’s agents will also keep an eye on your home and involve the police if needed. Although Verisure is not marketed as a DIY service, you won’t be tied into long-term contracts, and you can cancel the monitoring but keep your products, provided you pay a one-off fee of £99.
Verisure professional monitoring costs £32 a month. This includes maintenance, repairs and replacement of products should they stop working, as well as battery replacements. Everything, apart from the central unit, runs off lithium batteries, which, according to a representative we spoke with, typically aren’t easy to source, so this is a nice feature of the monthly cost.
Our reviewers highly rated SimpliSafe’s The Tower home security system package. What will work for your home is subjective, Verisure is cheaper for upfront equipment costs on its basic package, but it can become pricier, depending on how many components you add. When it comes to Trustpilot scores, Verisure gets 4.6 stars, compared with SimpliSafe’s 4.7 stars. Both parties get rave reviews for good customer service and products, with the occasional complaint about Verisure’s app and steep prices.
If you opt in for the professional monitoring service with the monthly fee, Verisure will automatically call the police if there is an intrusion. Verisure’s response team will contact you to assess the situation and check any camera footage, if available, to verify the trigger, and will call emergency services or a guard response. The PIR GuardVision photo motion detector included with all standard packages has a built-in camera that takes three still images when it detects movement so the response team can check whether or not there is an intruder.
