Supporting a multistakeholder project on ethical recruitment

In 2021, we collaborated with the Philippines Office of the IOM, a UN-related organisation, and the SHAA to participate in the Aligning Lenses Toward Ethical Recruitment (ALTER) project.

This multi-stakeholder project focuses on the labour supply chain between the Philippines and the Gulf Cooperation Council (GCC) countries to better understand the migrant journey of Filipino workers. IOM engaged with key stakeholders to identify systemic challenges and build capacity for both recruitment agencies and employers, where needed.

Six IHG-managed hotels from across Oman, Qatar, Kuwait, and United Arab Emirates participated in the project, completing questionnaires on their Filipino workforce, recruitment practices and use of recruitment agencies. Those agencies used by the hotels were also invited to participate in the project. In addition to the hotel self-assessments, IOM conducted 36 interviews with Filipino colleagues working at participating hotels, using the information they received to help analyse practices and inform reports that will identify positive work and guidance on areas for improvement.

In 2022, we will continue to work with the hotels to help address any findings and to assess whether any of the recommendations should be incorporated into our resources for other hotels.