WAVE 2024! Join us as we bring together Europe's biggest visionaries in AI technology at our conference to explore the future of customer experience. 🌟 Get ready for insights, cutting-edge innovations, and the opportunity to network with the best in the industry. 🗓️ Sept. 12, 2024 📍 Vollgutlager Berlin, Rollbergstraße 26, 12053 Berlin ✨ Why attend? -Main stage program with inspiring keynotes, panels, workshops, and demonstrations to experience AI in action -Networking space to connect with pioneers, change-makers, and innovators in enterprises -All-day partner expo to deep-dive into the latest AI updates Register now: https://lnkd.in/dCN9kwxA #WAVE2024 #AI #GenAI #innovation #networking #event
Parloa
Softwareentwicklung
Berlin, BE 12.924 Follower:innen
Enterprise Contact Center AI Platform for the next generation of customer service.
Info
We at Parloa believe in the revolution of how businesses talk to their customers with the help of artificial intelligence. Ever since our company was founded in 2018 in the heart of Berlin, Parloa has become one of the leading SaaS platforms for Conversational AI. Our aim is to build the most comprehensive solution in this sector for enabling every company in the world to have better conversations with their customers. We pursue this vision with the highest standards of technical engineering and combine it with innovative leadership and a strong commitment of every team member to reimagine the future of customer communication.
- Website
-
http://www.parloa.com
Externer Link zu Parloa
- Branche
- Softwareentwicklung
- Größe
- 201–500 Beschäftigte
- Hauptsitz
- Berlin, BE
- Art
- Privatunternehmen
- Gegründet
- 2018
- Spezialgebiete
- Artificial Intelligence, Telephony, Conversational AI, Voice AI, Generative AI, customer service automation, contact center, machine learning, enterprise platform, contact center platform, chatbot services, augment agents, messenger automation und low-code frontend
Produkte
Orte
-
Primär
Schönhauser Allee 9
Berlin, BE 10119, DE
-
Schackstraße 3
Munich, Bavaria 80539, DE
-
420 Lexington Avenue Suite
Suite 2818
New York, NY 10170, US
Beschäftigte von Parloa
-
Paul Biggs
GTM Strategy & Storytelling | Product Marketing Leader
-
Frederick von Mallinckrodt
Early Stage Investor @ Senovo | B2B SaaS (pls send pitches by email)
-
Jens Rassloff
Board Member | Advisor | Investor
-
Sven Grube
Experienced Senior Manager, Global Business Development Professional, Advisor for Kouo
Updates
-
In just a few weeks, we're unveiling our brand new platform for the next generation of customer service: the Parloa AI Agent Management Platform —��or Parloa AMP. ✨ We are excited to reveal this groundbreaking innovation at our upcoming WAVE conference, presented by our co-founders Malte Kosub and Stefan Ostwald. AMP allows companies to provide a personal AI agent for every single customer. These agents are highly-skilled, available in any language, and any time of day — based entirely on generative AI so that they can engage customers dynamically, beyond the scripted confines of traditional rule-based systems. 👉 This is your chance to witness history in the making and see firsthand how our latest innovation can elevate your business to new heights. 📅 Date: September 12, 2024 📍 Location: Vollgutlager Berlin Register now: https://lnkd.in/et3EyFqB #Parloa #WAVE2024 #AMP #GenAI #Event
-
-
💥 IT'S HERE! 💥 Today, we’re thrilled to announce a groundbreaking new chapter of AI in customer service. Imagine a personal AI agent for every single customer. In the generative AI era, if you have millions of customers, you should be having millions of unique conversations. This is why we’re introducing a new category of software, to empower enterprises to connect with every one of their customers, safely and at scale: ✨ The Parloa AI Agent Management Platform — Parloa AMP ✨ Why will this change the game for contact centers? ▫️ Parloa AMP allows companies to provide a personal AI agent for every customer. They are designed with natural language briefings, not scripted flows, so they can have dynamic conversations across a complex set of use cases — and faster time to value. ▫️ Parloa AMP provides a portfolio of agent lifecycle management tools that allows companies to design, QA, deploy, and scale a team of personal AI agents. The ability to simulate and evaluate thousands of conversations before deploying to customers allows you to safely and reliably fine-tune each agent. AMP will be unveiled on September 12th by our co-founders Malte Kosub and Stefan Ostwald live at our WAVE conference in #Berlin. Learn more about today’s sneak peek: https://www.parloa.com/amp #AI #GenAI #AIagent #AIAgentManagementPlatform
-
Register for our upcoming webinar! 🚀 📅 Date: August 29, 2024 ⏰ Time: 11:30 AM - 12:00 PM (CET) 🌐 Format: Online Join us for "Bringing it all together: Customer Service Automation Across All Channels" featuring insights from DIGITALL and Parloa. In today's fast-paced digital world, seamless and efficient customer service across all channels is a must. Learn how AI-powered automation can transform your service strategy on voice, chat, messenger, and mail channels. 🔗 Register Now! https://lnkd.in/ek5tRmWt P.S. If you’re unable to attend the live session, don’t worry — just register, and we’ll send you the recording. #Parloa #Digitall #webinar #genai #customerservice
-
-
💙 Another exciting update from our Employee Resource Groups, Pride @Parloa and Women of Parloa! We recently hosted a powerful panel on "Navigating Inclusivity and Belonging," featuring experts in Diversity, Inclusion, and Belonging. 🎤 With a full house at Parloa, our CEO & Co-Founder Malte delivered a compelling introduction, setting the stage for an insightful discussion. Key learnings included the importance of vocal support — encouraging allies to speak up benefits underrepresented groups and fosters a more inclusive workplace. This session built upon our recent exploration of gender and pronouns, emphasizing the use of inclusive language and avoiding assumptions. Special thanks to our speakers: 🌟 Leslie Boadum 🌟 Liam Michelle Seifert 🌟 Magda Stega 🌟 Julia Goelles Together, let's continue promoting diversity and fostering belonging! #DiversityAndInclusion #PrideAtParloa #InclusiveWorkplace
-
-
🎉 Exciting news! We are one of the top 27 most promising AI-start-ups in Germany. Experts from NVIDIA, Intel, Deutsche Telekom (and more) are noticing our growth and value. Out of 687 (!) AI-start-ups in Germany, we’ve been noticed as a leading voice. We are honored to be recognized for standing out from the crowd. The list includes technologies that analyze satellite images in real time to detect forest fires as well as tech that predicts demand for products and optimizes stock levels. All have one thing in common: efficiency saves time and money. We all shape the future - let's shape it together. 🚀 #AI #parloa #Innovation #Wirtschaftswoche https://lnkd.in/dxm_-uZz
-
🚀 We Are Hiring! Parloa is growing, and we're on the hunt for passionate, talented individuals to join our innovative team in Berlin, Munich, and New York! From tech and marketing to operations and beyond, we have exciting opportunities across various roles and departments. Find your perfect fit and make a meaningful impact with us! ✨ Ready to build the future together? Apply today: https://lnkd.in/ePtseyxQ #Parloa #WeAreHiring #JoinUs
-
-
WEBINAR ALERT! 🚀 Join us for an insightful webinar where DIGITALL and Parloa will showcase how AI-powered automation can revolutionize customer service across all service channels. 🗓️ August 29, 2024 🕚 11:30 AM - 12:00 PM (CET) 🌐 Online Here’s a sneak peek at what you’ll discover: ✨ Enhance operational efficiency with automated processing and streamlined workflows. ✨ Improve customer experience with real-time assistance and accurate intent recognition. ✨ Watch a live demo of handling voice and mail requests ✨ Learn about the integration with Dynamics 365 for effortless information storage. Register now: https://lnkd.in/ek5tRmWt #Parloa #DIGITALL #webinar #customerservice #GenAI
-
-
Get ready to be inspired! ✨ Our upcoming WAVE conference features a lineup of industry visionaries who are leading the charge in innovation and transformation. 📅 Date: September 12, 2024 📍 Location: Vollgutlager Berlin Celebrate innovation with us! Secure your spot now and join the movers shaping our future. 🚀 Register here: https://lnkd.in/eFD2V6qw 🌟 Speakers Include: Andreas Nothdurft, Ecosystem Lead DACH/Salesforce Business Group Lead DACH Accenture Ben Ellermann, Managing Direktor MUUUH! Group! Benjamin Gebauer, Head of Portfolio Development infinit.cx Benjamin Schuch, Senior Project Director Zurich Insurance/DA Direct Bernd Guske, Division Manager Customer Operations Deutsche Glasfaser Unternehmensgruppe Carolin Telscher, Product Owner Customer Service Systems Dirk Rossmann GmbH Hanna Waldenmaier, VP Partnerships Parloa Malte Kosub, CEO & Co-Founder Parloa Matthias Quirmbach, Head of Customer Care Management OBI Group Holding Nicolette Wuring, Futuremaker & Former Chief Customer Officer at Sky Nina Birac, CDO Marketing Director Transcom Nisa Inanici, Partner Manager Deutsche Glasfaser Unternehmensgruppe Ramón Delima, Global Director Customer Services TUI Roland Dolle, Head of Customer Management @ATU Stefan Ostwald, CTO & Co-Founder Parloa Uwe Richter, MBA, Director Customer Service HSE Home Shopping Europe GmbH ...And the best: More speakers are on the horizon #WAVE2024 #conference #Berlin #innovation #networking
Dieser Inhalt ist hier nicht verfügbar.
Mit der LinkedIn App können Sie auf diese und weitere Inhalte zugreifen.
-
We are nearing the tipping point for AI-first customer service! 🚀✨ Generative AI announcements are at a fever pitch, with new advancements and partnerships emerging every day. In our latest blog article, our Lead AI Evangelist Maik Hummel unveils how recent GenAI advancements are set to revolutionize customer conversations and engagement. Learn about: 🔹 Why Parloa's approach to GPT-4o is different 🔹 How Parloa is leveraging GPT-4o 🔹 How brand interactions will change forever Dive in and discover the future of customer service: https://lnkd.in/gpzhhbBf 🌟 #Parloa #blog #genereativeai #genai #customerservice #ai
-