About
In today’s fast-paced world, when customers reach out to contact centers, they expect the experience to be smooth. Since 2018, we’ve helped businesses automate their most important service channels with our Contact Center AI Platform. With cutting-edge AI technologies, including the latest breakthroughs like generative AI, we deliver unprecedented conversation quality.
By creating human-centered AI-driven customer conversations, businesses maximize the value of their contact centers while increasing the happiness of both customers and agents.
With superior voice quality at the heart of Parloa's approach, the conversation between customer and company is an outstanding, ease-filled experience. The end-to-end infrastructure is specifically designed to control the entire audio stream, tuning AI components in real time to deliver unrivaled quality in telephony.
With our user-friendly interfaces, agents with little or no technical knowledge can create impactful dialogues.