Quality is the second closest 4/5 star hotel to the airport. Strangely enough it is a bit I the middle of nowhere. Although the terrific Park Shopping is close by.
Quality consists of a group of buildings around its internal square. Quite nice.
Go for the suite building as there is where you find a quite nice swimming pool and the gym. If not for the airport, you are better of in the center of Brasilia
Dear Peter,
I would like to thank you for the availability in evaluating us!
Only through this comments we have the opportunity to constantly improve our services and pursuing the excellence!
Count on us whenever you need,
Lêda Michiles
Front Desk supervisor
Quality Hotel Suites Brasília
It was normal location, Not very good becouse only some of them were speaking in english and this was uncomfortable. Olso they told me that their were free internet, but it was so slow that I can't use it.
Dear Jacqueline,
I would like to thank you for the availability in evaluating us!
Only through this comments we have the opportunity to constantly improve our services and pursuing the excellence!
Count on us whenever you need,
Lêda Michiles
Front Desk Supervisor
Quality Hotel Suites Brasília
Great rooms, very clean, very helpful staff, great kitchen BUT very few speak english and that is uncomfortable for foreigners. Also is not very close to downtown but has one shopping mall close, a super market plus a train station!
Dear Guest,
It is great to hear that you had a great stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!
Warm regards,
Leonardo Brentini | General Manager
Quality Hotel e Suítes Brasília
This hotel gave me a big turnoff: upon going to bed, I noticed that the bedlinen had been used and had not been changed for clean sheets: hairs in the bed and big semen stains obviously of a previous guest. I have not uploaded the photos to not put readers in an unpleasant situation. So this is a big unacceptable and we do not need to think further about reviewing, it is a lost case. Will not return. I planned to discuss this with the hotel chain to have the case reviewed by internal quality control but this hotel, part of Atlantic Hotels Brazil does not provide any email or telephone access on its site, it does not provide the required customer complaints our Ouvidoria service, so the conclusion cannot be other than that this hotel does not want to hear about quality issues from its guests. An absurd situation. The situation made it impossible to sleep well for losing unnecessary time to discuss with the management, in view of the hour and having to get up early I opted to not change room as this would have required me to pack all my stuff, change, unpack and do not sleep at all.
Dear Mr. Olaf,
Please accept our sincere apologies for your disappointment at your recent stay at our Hotel.
I am extremely concerned to read your comments with regard to your overall experience at the hotel
It is always our highest priority to us to ensure that our guests and customers leave the hotel happy and satisfied at all times.
I do sincerely apologize for any inconvenience and disappointment caused.
Leonardo Brentini
General Manager
They offer free internet but you can't use it as the speed is so slow that u can't do anything on internet. Their is no wifi signal in many areas of hotel. When i told abo6this problem at reception, they just told that they can't do anything. So if some one have urgent and necessary work to do from internet then just be careful, you can't do from this hotel's wifi.
Dear Guest,
I would like to thank you for letting us know about your experience!
First let me apologize for the inconvenience generated and the negative impression that may have caused. We will certainly work on the mentioned points in order to improve even more. Furthermore, I am very happy that despite the situations, we offer you a pleasant stay and become a positive reference. Through these reviews, we found the right motivation to constantly improve our services for your next accommodation!
Best Regards,
Lêda Michiles
Front Desk supervisor
Quality Hotel Suites Brasília
