Beautiful location, very comfortable and quiet room.
Hotel amenities were great including the pool and pool bar service.
Staff was very helpful, polite and courteous.
Breakfast was delicious, wifi was fast.
Gym was well equipped and not very busy even in early morning hours.
Dear Ski
We would like to thank you for your review and comments.
We hope to see you soon!
Yours sincerely,
Jean Nogueira,
General manager
Well located, awesome staff, comfortable rooms,and a breathtaking lake! My family and I arrived late at night, and a friendly staff was already waiting. We had a great night, and wonderful days during our visit. I strongly recommend visiting this great city and hotel!
Dear Marcelo,
Thank you for taking a time to assess us!
We are so glad to know that you had a so amazing experience during your staying with us!
We hope to see you again!
Kind regards,
Jean Nogueira
General Manager
Beautiful lobby and pool area and lovely setting on the lake. It’s a drive out of town but taxis are plentiful and cheap. Our room was plenty big with a balcony. Breakfast buffet was good with fresh omelettes to order. Staff was super nice and helpful even when they didn’t speak much English. Bathrooms are outdated as is The Old Barr (bar/restaurant). The chairs by the pool also need replacing. Some are broken and none were comfortable.
Dear Renee,
Thank you for taking a time to assess us!
We are glad to know that you had a great experience with us!
We apologize about the points that wasn't accordingly to your expectations and hope to see you again!
Kind regards,
Jean Nogueira
General Manager
The hotel is beautiful and the staff were all very nice. They have a delicious bountiful breakfast. My room was very clean and spacious with a lovely view of the water. Because of its location you would need transportation to get most places. Although I didn’t use, there is a spa and a nice sized pool. I would definitely stay here again.
Dear Guest,
We appreciate that you took a time to assess us!
We are so happy to know that you had an amazing experience with us and hope to see you soon!
Kind regards,
Jean Nogueira
Gerente Geral
Great place to relax and enjoy the best view in the city. Staff took great care of every detail and shoutout to Grayce who arranged everything about our stay, she is really kind and made a difference with a warm welcome.
Dear Gabriel
Thank you for your review and your comment!
We look forward to welcoming you again!
Best Regards,
Jean Nogueira,
General Manager
