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Linda D
Westerham, United Kingdom

A little bit of Paradise at a reasonable price

Reviewed Feb 9, 2023
A holiday in St Lucia isn't cheap, which is why although the wonderful Bay Gardens Hotel isn't cheap, it offers genuine value for your money. It's clean and comfortable. All the staff are friendly and helpful, right down to the cleaners and gardeners. Everyone greets you with a "Hello, how are you?". And speaking of gardeners, this resort is a beautiful lush garden, where, if you're careful, you can spot hummingbirds. There are several swimming pools and the accommodation varies depending on your budget. We opted for the standard room which was clean and comfortable with a bath/shower and plenty of hot water. Our bed was a lovely large queen size which is good when the weather is warm and you don't want too much a/c. Our room was cleaned every day, the bed made and optional towel change depending on how eco you are. The room had a kettle & fridge and complimentary tea & coffee. Although an all inclusive stay is available, we opted for just bed & breakfast, and oh what a splendid breakfast it is: one of the best buffet breakfasts we've encountered, with the cooked options changing daily. O.K so the orange juice wasn't freshly squeezed, but it was as good as you'd find from your local supermarket. We ate supper and lunch at the hotel restaurant a couple of times and although it was O.K, but we thought it quite expensive for what it was. There are a few other local restaurants just around the corner. They have musical evenings which aren't everyone's 'cup of tea', but you can be free to choose. One of the really good things about the Bay Garden resorts is the shuttle bus that runs between the various locations and the lovely sandy beach at the Bay Gardens Beach Resort, where the loungers and shade is free and you can also access the bar and restaurant depending on your all inclusive/B&B status. There are also a number of other bars and restaurants just along the beach.
It is possible to book excursions to some of the amazing things to do on the island through the hotel. We went on the half day rainforest tour and the boat trip/hot mud bath/waterfall and snorkelling day but that's another review.
If you want to feel well looked after and don't want to spend £1,000 a day, as some hotels charge, then the Bay Gardens Hotel should suit you too. This is Paradise.

Date of stay: January 2023
Room Tip: You don't have to opt for all inclusive. B&B is available and local cafes, bars and restaurants...
Trip type: Travelled as a couple
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Reviewed January 30, 2023

I cannot recommend this hotel highly enough!
Excellent location: groceries, restaurants, and beach walkable; hourly shuttle to beach plus free access to loungers. Beach is really lovely - lots of loungers, lots of shade, calm waters. No pushy salespeople
Beach tip: Get a rum-in-the-coconut! Five or six types of rum plus a paper straw for only $10!
Excellent value: get breakfast included (it is a huge buffet with hot items rotating daily (there's a schedule in the dining area); free beach shuttle with access to loungers is awesome!
Activity Tips: attend the orientation (it's not a sales pitch) to learn about the beach shuttle and ask questions about excursions. Be sure to ask about the Friday night jump party shuttle. Take the beach shuttle on day one and ask at the beach resort for their schedule of events (e.g. yoga, pilates) - you can participate in those for free too. You can use all non-motorized water stuff for free (e.g. paddleboards, kayaks) and even use the Hobie cat mini sailboat for free with just a $35 lesson. Pay attention to where happy hours are (the resort and the hotel have different happy hour days/times)
Room Tip: Go for a 'deluxe' room if you can afford it (they are a lot bigger and nicer and have balconies and black-out curtains which the basic room didn't have) - I took a pic of basic king and deluxe king so you can see the difference. All rooms have a fridge. All rooms have a safe but you have to ask for the lock at the front desk (we thought it was broken)
Great eco-friendliness: has a water bottle filling station, doesn't use disposable cups, has dispensers for hand soap, lotion, shampoo, conditioner, shower gel.
Note: gym at hotel is really small and not well equipped BUT you can use the gym at the beach resort for free and also attend their exercise classes - be sure to ask at front desk for a schedule.

Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
2  Thank Deborah S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 24, 2023

Beautifully located to shopping malls, groceries, restaurants, free shuttle to the beach and watersport activities, conceirge desk assistance with tours was always helpful , he even made my reservation at big chef steakhouse for me, and he was very friendly. Check in and check out was a breeze, staff were very friendly and warm especially restaurant staff, (Sanjay to be exact) but all were helpful and polite, front desk receptionist was polite especially Naimah, she was very friendly, and security guards were all helpful and friendly. Overall the hotel is well kept, rooms were cleaned and replenished everyday, pools were enjoyable, it was very relaxing and enjoyable, will definitely be visiting again and highly recommend.

Room tip: If you want quietness, ask for room tp back. Poolview will have a little music coming from the bar but it was not extremely loud.
Date of stay: January 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank preciousaj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 16, 2023 via mobile

Our stay was very pleasant. We stayed in a suite, which included a full kitchen. Room was clean and spacious. Enjoyed the breakfast buffet variety on mornings. So many options to cater to all tastes. Only drawback was the crab we found in our room early one morning.

Room tip: Free parking onsite Concierge gives great advice about which restaurants to visit and available tours
Date of stay: January 2023
Trip type: Travelled with family
Thank alb811
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 2, 2023

This hotel is conveniently located next to Rodney Bay, which is why we selected it. It is walking distance, which allowed us the convenience to walk and shop and also walk and eat at different restaurants daily.

The room was comfortable enough, there there could be some upgrades to the facilities to modernize it.

The room was also close to the pool which my daughter enjoyed.

Our package included buffet breakfast which we enjoyed. The variety was good on a daily basis and we had no complaints about it.

I definitely recommend this hotel to others, especially if you want to be close to one of the busiest areas in St. Lucia.

Date of stay: December 2022
    • Value
    • Location
    • Service
Thank BrentonHilaire
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 2, 2023 via mobile

It’s very confusing to figure out the different names online, so I wasn’t sure if Resort, Hotel & Inn were separate places or names used interchangeably - they’re all separate.

The Bay Gardens Resort is a 10-15 walk or 5-minute inter-hotel shuttle drive away from the Bay Gardens Hotel, which is also next door to the Bay Gardens Inn.

The Resort is by far the better option and most guests at the Hotel and Inn seemed to prefer spending more time at the Resort because it’s on the beach - the Hotel and Inn aren’t on the beachfront.

Resort staff were the most friendly of the 3 and the food was also better - I actually hated the English breakfast at the Hotel, which was the only thing available. I literally ate bread and cheese every morning.

The Hotel is ok to stay as it’s close to the city centre with a lot of food places, bars and clubs, but in terms of the ambience at the place itself, it’s not amazing, but having inclusive free access to the Resort makes up for it, I guess.

Date of stay: December 2022
Trip type: Travelled solo
Thank Jamille85
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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