I arrived at the hotel in July for a 2 week stay, the boy and women receptionists were lovely and very helpful and Spiros the barman was kind and welcoming. But the animation were unwelcoming and rude! We are an English family and have met another 3 English groups on this holiday and they have all said the same that they don’t include any English people whatsoever in their games or activities. The two animation girls and their boss were rude when we approached them, they said that it is a Czech programme only and that they only approach nice people? Nice people? It doesn’t take much to ask two children to play a game! I will not be returning as I have payed for entertainment but haven’t got it on this holiday! This is in noway degrading the other hotel staff as Spiros made our holiday fun and the receptionists were so helpful and pleasant. The rooms were very dated and unclean but the pool area was spotless. If you are wanting to stay in a hotel with two very rude girls and their rude manager then this is the one for you!