This hotel is a 3* for reason, don’t expect anything more. Our 4 night stay here was average, for the price I can’t complain. However, some definite improvements need to be made.
Check-in was swift, quite a lot of stairs, no lifts. Bags were carried for us though which was very kind. All staff really polite and friendly, always try to do the upmost for you. Staff here are a credit to the hotel.
The rooms are extremely basic. I’d recommend to bring your own hairdryer as this one looks like it hasn’t been updated since the 80s! Room cleanliness OK but not fantastic. Beds extremely hard, to the point where I was in pain. Thankfully the hotel were really accommodating and did give me a mattress topper. Unfortunately did also have an ant infestation in the kitchen. Definitely wouldn’t catch me cooking in the room. We bought a few items of snack type food and the ants overran everything, they was even in our handbags. Not nice, especially when they are in or around food. However, the receptionist was extremely apologetic and as soon as we left we was made aware they’d dealt with the issue immediately. TV only had Greek channels and patio door very stiff to open. Best part about the room was view of the sea.
Pool area nice but freezing and views over the bay are lovely. Surrounding areas of the hotel a bit unkempt, seems to be lots of rubbish everywhere. As we came out of our room, it overlooked another apartment complex that was derelict but a very ugly view of a mouldy green pool. Definitely needs a bit of attention. Some rocky areas / paving very dangerous around the beach cliffs, wouldn’t like to bring young children.
Overall, we had a reasonable stay at Kanali but unfortunately would not return.