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Edgar

Best experience! Beat entertainment!

Reviewed 4 weeks ago
Such a great time there. Very attentive staff through all our stay Thanks to Ramon the leader of the great team of entertainment for make us have a incredibles nights and the sports activities in the sea are wonderful. A great location for a great getaway!
Date of stay: June 2024
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bibiana Carbonell Castelo, Other at Iberostar Origin Playa Pilar, responded to this review
Responded 4 weeks ago
Dear guest,
Thank you for choosing us. We cannot wait to welcome you back.
Kind Regards,
Quality Manager
Iberostar Origin Playa Pilar
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (4,337)
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    16 - 21 of 4,341 reviews
    Reviewed 4 weeks ago via mobile

    it was my first time in cuba and i really liked it. the quintessence of beautiful nature, kind and very patient stuff and pure joy. animation crew deeply impressed me by their energy and enthusiasm, but also with dancing. everyone is very polite and nice. you can count on spending your time with pleasure, especially when it’s the season.

    Room tip: take a spray from insects and sunscreen!!
    Date of stay: May 2024
    Trip type: Travelled with family
    Thank Agatha A
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Bibiana Carbonell Castelo, Other at Iberostar Origin Playa Pilar, responded to this reviewResponded 4 weeks ago

    Dear Agatha,
    Thank ou for choosing us. It will always be an honor to have you back.
    Kind Regards,
    Quality Manager
    Iberostar Origin Playa Pilar

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 4 weeks ago

    The staff is very friendly and the activities were extremely fun. The dancers were talented and enjoyable to watch. The rooms were clean but I do not recommend a room on the first floor because of the bugs. Overall my experience was incredible and I would definitely come back.

    Date of stay: June 2024
    Trip type: Travelled with friends
    1  Thank Soraya Jolee P
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Bibiana Carbonell Castelo, Other at Iberostar Origin Playa Pilar, responded to this reviewResponded 4 weeks ago

    Dear Soraya,
    We are gald to hear you had such a great time in our hotel. It will be an honor to have you back soon.
    Kind Regards,
    Quality Manager
    Iberostar Origin Playa Pilar

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 4 weeks ago

    the staff was amazing, they are so friendly so fun the shows at night are amazing the dancers are very good. The room are well climatised so if you are too hot, you can always go there. The pool is amazing we had so much fun playing all together and food is really not that bad overall I would defend recommend going there

    Date of stay: June 2024
    • Trip type: Travelled with friends
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Béatrice P
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Bibiana Carbonell Castelo, Other at Iberostar Origin Playa Pilar, responded to this reviewResponded 4 weeks ago

    Dear Beatrice,
    Thank you for choosing us. Our colleagues will be delighted to have you back soon.
    Kind Regards,
    Quality Manager
    Iberostar Origin Playa Pilar

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed June 14, 2024

    My vacation: After so much time working, we decided to book at Cayo after some friends of ours told us about it. It was a great few days, the accommodation was very good, from the bedding, food and cleanliness despite the current situation. In the evenings, after enjoying the beautiful beach, we had dinner as a family with an exquisite buffet with perfect preparation, not to mention the professional staff who made our days wonderful.
    Mis vacaciones, Después de tanto tiempo de trabajo,decidimos reservar en el Cayo por unas amistades nuestras que nos hablaron del mismo .Fueron dias buenos ,el alojamiento muy bueno,desde su ropa de cama ,comodidad y limpieza a pesar de la situación actual,en las noches después de disfrutar la playa hermosa ,cenamos en familia de un exquisito buffettt con una elaboración perfecta ,sin contar de un personal profesional que hicieron nuestros dias maravillosos.

    Date of stay: June 2024
    Trip type: Travelled solo
    Thank Alexis G
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Bibiana Carbonell Castelo, Other at Iberostar Origin Playa Pilar, responded to this reviewResponded 4 weeks ago

    Dear Alexis,
    We are glad to have been your choice for these special holidays. Our collegues cannot wait to have you back.
    Kind Regards,
    Quality Manager
    Iberostar Origin Playa Pilar

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed June 12, 2024

    I loved this place!! The staff is all so friendly and they always go beyond. The bartenders of the pool bar are amazing !!! They always talk to customers and try there best ! The time we went was less people and the bartenders made conversation. Awesome bartenders at the pool bar!

    Date of stay: June 2024
    Trip type: Travelled with friends
    1  Thank Travel67159192798
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Bibiana Carbonell Castelo, Other at Iberostar Origin Playa Pilar, responded to this reviewResponded 4 weeks ago

    Dear guest,
    Thank you for rewarding us with your preference. We will be honored to have you back soon.
    Kind Regards,
    Quality Manager
    Iberostar Origin Playa Pilar

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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