Lovely hotel, great location, delicious breakfast, great rooms, super clean and tranquil. The beautiful pool area felt like a premium experience on a reasonable budget. Staff were really helpful when it came to arranging excursions and airport shuttles.

My one complaint is that there are no reception staff at night and after 9pm you need a key code to get back in. This wouldn’t be an issue except that one night we got back after a power cut earlier in the evening and the keypad had stopped working even after the power came on. We were locked out of the hotel and it was doubly stressful as it was our last night and we were due to be picked up at 6:30am to be taken to the airport. So all our belongings, including passports, were trapped inside and we were trapped outside. We called the only contact number we had for any hotel staff and there was no answer - and it was only about 9:30, not the middle of the night. In the end I managed to climb into the hotel by scaling the 9 foot door in the perimeter wall and crawling through a small gap in the top of it, and letting my boyfriend in from the inside. However if this happened to a party that didn’t contain someone agile enough to climb the gate and small enough to fit through the gap above the door, it could have resulted in a night sleeping on the beach and a very expensive, long journey back to the UK if we’d missed our flight.

I only bring this up so that the hotel are aware of it and can come up with a solution to the problem (maybe an emergency number that guests can call outside of reception hours) as it was an otherwise perfect stay!