Cutest little place in Waikiki, and was tucked just a 5 minute's walk off the main strip and beach. Beautiful hotel, and the staff let me store my bags and use the pool while I waited for my room to be ready. 2 free drinks upon arrival, and a great coffee shop in the lobby. Would definitely stay again!
Aloha allisonfarley,
Mahalo for choosing Wayfinder Waikiki to guide you through the distinct and beloved locales of the island of Oahu! Your response is greatly appreciated and has been shared with our team. We hope to have the opportunity to host you again!
Mahalo nui loa,
Wayfinder Waikiki Guest Services
6 star rating ,Worth the stay ,front desk local guy Cheyne nice good brahdda would recommend for anybody that wants a stay right in town of Waikiki 10/10 would recommend even had a microwave delivered to the room if you need it. Would come back here within a heartbeat…
Aloha John M,
Mahalo for choosing Wayfinder Waikiki as your vacation destination! We appreciate your response and have shared this with Cheyne and our team. We constantly strive to provide guests with a multilayered discovery experience throughout your stay. We hope to host you again on your next visit.
Mahalo nui loa,
Wayfinder Waikiki Guest Services
Great everything!! Food-AMAZING! Rooms- too cute. Location-near absolutely everything. If you don’t care about exploring you don’t even need a car. And free parking along the canal ..Shoutout to Cheyne! He was the best!! While staff was great! Would stay here again.
Aloha Stay60513964667,
Mahalo for choosing Wayfinder Waikiki as your vacation destination! We appreciate your response about your experience during your stay. We have shared your kind words with our staff and Cheyne at the front desk. We hope to see you soon on your next Waikiki adventure.
Mahalo nui loa,
Wayfinder Waikiki Guest Services
We had a great stay at the Wayfinder Waikiki. Staff were super pleasant and hospitable. Location is great - 3 blocks away from the beach and many dining options. There are beach chairs, boogie boards, go pros and mobile chargers available to borrow daily. Beds are comfy. We were on the top floor and had a great view though heard the sirens nightly from the local fire dept. NOTE: there is no complimentary coffee nor coffee pots in the rooms, though they do provide electric kettles upon request.
Aloha TammyB779,
Mahalo for choosing Wayfinder Waikiki as your vacation destination! We appreciate your response in sharing with us your experience of Wayfinder. Your lasting impression has been shared with the team; and we welcome you back to appreciate a relaxed and laid-back vibe in Waikiki.
Mahalo nui loa,
Wayfinder Waikiki Guest Services
My family and I were really looking forward to our stay at The Wayfinder Waikiki as it is a new hotel but our expectations were not met. We decided to book the Pool House Studio for 6 nights as I was traveling with my husband and two kids. As soon as we pulled up to the hotel things seemed a bit off but we checked in and hoped for the best. The location of the hotel is a few blocks away from Waikiki beach which we knew when booking but the area itself seemed very sketchy and unsafe. We are from NYC so for us to feel that way initially that was very telling. The room matched the images online and so did the other areas of the hotel. The atmosphere around the hotel is what you can't see from the images online. The pool area is not private and right next to some sort of apartment complex and the hotel is surrounded by other private apartment residences. Like another review said their was noise all night long coming from around the hotel. Our room was also missing serveral items that we needed to request such as towels, sheets for the pullout bed and toiletries. These items were delivered quickly but for a new arrival the room should be stocked. We were very unhappy and we decided that we weren't going to be able to stay at this hotel like we planned. I went to the front desk and checked with the staff that I wouldn't face any penalties for checking out earlier than planned and she assured me that I would not and would only pay for the night we stayed. From there I began looking for another hotel which wasn't easy as this was during the time of the Maui fires so many people were being relocated to other islands and many hotels were at full capacity. This was not what we planned but we also wanted to enjoy our vacation and this was not going to happen at Wayfinder. I was able to find another hotel which we ended up being extremely happy with.
Upon checking out the next morning from Wayfinder I was told that I would be emailed my final bill. This was back in August and now 6 months later I have never recieved anything from Wayfinder. I was charged for the initial 6 night stay instead of the 1 night that we stayed. I have tried to contact Wayfinder via email but was never contacted back regarding this issue. I am very disappointed by this unprofessionalism and hope that my situation can be rectified soon.
Aloha Janaine28,
We are very sorry to hear that your experience at the Wayfinder Waikiki was not a memorable one. It appears from the items above you faced many challenges during your stay. It is very unfortunate that we were not able to resolve those issues while you were on property. We have shared your feedback with our leadership team so that we can resolve and improve each of those areas with regards to guest experience. Someone from our management team would appreciate the opportunity to connect with you directly. If you could please contact us at the hotel at your earliest convenience. Again we truly apologize for the issues during your stay and
would appreciate the chance in the future to provide a true Wayfinder experience.
Mahalo nui loa,
Wayfinder Waikiki Guest Services
