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C$255
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C$262
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C$238
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JoJoP
Kailua-Kona, Hawaii

Great stay at an affordable, nice and simple comfortable with amazing staff in town with walking distance to many places

Reviewed Mar 20, 2023
Great place for a stay with family. If your going to be out and about all day its a great simple place to stay with access to alot of different eateries nearby plus it has its own parking lot. First time staying at this location and Marilou at the front desk was amazing!! She is very welcoming and excellent customer service. She made check in process easy and quick. She was very accommodating and informative. All staff are friendly and helpful. Marilouʻs recommendations for food were excellent. Daily servicing of the room and i didnt have to ask. Good size fridge not like the square small ones at other hotels where u cant fit hardly anything in there. Beds very comfortable and roomy. We ate downstairs at Tanaka of Tokyo for dinner. Breakfast and coffee at the cafe in the lobby was good. There is also a little craft pizza and wine bar. Walking distance to alot of places and easy pick up and drop off for uber. I definitely recommend this nice, clean and simple decor, family friendly hotel. I will definitely stay there again! Ask for Marilou at front desk. She is the best!
Date of stay: March 2023
Value
Location
Service
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Guest Services Manager, Guest Services / Front Office at OHANA Waikiki East by OUTRIGGER, responded to this review
Responded Mar 21, 2023
Aloha Navigator633922,
Thank you for taking the time in providing such positive feedback about your recent stay with us. We are proud to be located in the absolute best spot in Waikiki. Your many compliments and 5-star rating will be shared with our entire team. We especially appreciate your comments regarding our staff and mentioning Marilou and her amazing customer service. We look forward to welcoming you back in the near future. Mahalo Nui Loa and A Hui Hou (until we meet again)!

Island Regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,581)
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Traveller rating
863
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All reviews great location express elevator street level coin laundry small balcony the international market place bell desk short walk to the beach central location bit dated higher floor cleaning staff beach towels two double beds shops and restaurants per day abc store
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Reviewed March 11, 2023 via mobile

Great location, friendly staff, clean room with comfortable bed and pillows. I had a room with a decent view. Shuttle service to/from the airport however you could save money and take the city transit easily to Waikiki for Pennie’s if you have an hour to spend in transit! This hotel is a short block from the beach with no restaurant onsite. The pool was closed for maintenance when I was there and their sister property is too far to waste my time walking…beach has a beautiful view! The hotel had a small on-the go bistro place with minimal things on the menu but good if your in a rush. Cheapest place to eat nearby was Cheesecake Factory with a great menu and decent prices!
If you are looking for a modern hotel, this is not the place for you…interior is outdated.

Room tip: Ask for a room on a higher floor if you want a nice view
Date of stay: March 2023
Trip type: Travelled solo
Thank tlkehler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Manager, Guest Services / Front Office at OHANA Waikiki East by OUTRIGGER, responded to this reviewResponded March 12, 2023

Aloha tlkehler,

We appreciate you taking the time to write your review. We are sorry you did not notice we do have Tanaka of Tokyo which is a Japanese teppanyaki style steakhouse as well as Appetito Wine and Craft Pizza right on property on the street level, as well as Hawaii Aroma Caffe right in the lobby across from the front desk, all great establishments. We hope to welcome you back in the future.

Warm Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 9, 2023 via mobile

Really thin walls. Rooms havent have an upgrade since Scar Face era. You can hear basically all the conversations from both sides of room making it really hard to sleep. Ad to that the poor glass door to the street and you are in a sad situation. We had to leave the hotel...

Date of stay: March 2023
Trip type: Travelled as a couple
Thank Alan P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Manager, Guest Services / Front Office at OHANA Waikiki East by OUTRIGGER, responded to this reviewResponded March 12, 2023

Aloha Alan,

As your host, so disappointing we have fallen so short on this occasion. Please accept our sincerest apologies.

Island Regards

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Reviewed March 9, 2023

We stayed at Ohana for two nights, stayed in waikiki for 7 nights, first five nights at the Outrigger Reef Waikiki and 2 nights at the Ohana. You can hear everything from the balconys and next door rooms, even conversations. They moved us to a higher floor but it was the same. Never staying here again. I don’t recommend this hotel at all.

Date of stay: March 2023
Trip type: Travelled as a couple
Thank 22taliar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Manager, Guest Services / Front Office at OHANA Waikiki East by OUTRIGGER, responded to this reviewResponded March 12, 2023

Aloha 22taliar,

As your host, so disappointing we have fallen so short on this occasion. Please accept our sincerest apologies.

Island Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 5, 2023

We stayed at this property from February 25 to March 4 2023. Room was clean, house keeping excellent, close to all shops and walkiki Beach. Would definitely stay here again. Only thing that was needed was a hair dryer in the room and the pool to be open, Hope it is done soon..

Date of stay: March 2023
Trip type: Travelled as a couple
Thank H4778GXdougd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
denise torres, Guest Services / Front Office at OHANA Waikiki East by OUTRIGGER, responded to this reviewResponded March 5, 2023

Aloha,

Thank you for taking the time in providing such positive feedback about your recent stay with us. We are proud to be located in the absolute best spot in Waikiki. Your many compliments and 4-star rating will be shared with our entire team. We look forward to welcoming you back in the near future. Mahalo Nui Loa and A Hui Hou (until we meet again)! Island Regards,
OHANA Waikiki East by Outrigger Management

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Reviewed February 8, 2023

i always stay at The Ohana East since 2006. It's is so close to everything especially the Beach. The Rooms are very clean and The Room Attendants are always so friendly. i have gotten to know some of the staff there who remember me from my previous visit's and they welcome me with big smiles and check in with me that i have everything i need. Special Thanks to Tracy at the front desk who is so very kind. The Bellman are also very friendly. You can tell they are there to help make your stay even more enjoyable. Thank-you to all the Staff at the Ohana East you all make me feel like this is my second home every time i come. Cant wait for my next visit.

Date of stay: January 2023
Trip type: Travelled solo
Thank colleencA9328MO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
denise torres, Guest Services / Front Office at OHANA Waikiki East by OUTRIGGER, responded to this reviewResponded March 5, 2023

Aloha,

Thank you for taking the time in providing such positive feedback about your recent stay with us. We are proud to be located in the absolute best spot in Waikiki. Your many compliments and 5-star rating will be shared with our entire team. We do have an amazing bunch of hosts! We look forward to welcoming you back in the near future. Mahalo Nui Loa and A Hui Hou (until we meet again)! Island Regards,
OHANA Waikiki East by Outrigger Management

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