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C$299
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C$299
C$369
C$232
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About
4.0
#31 of 94 hotels in Honolulu
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
OHANA(R) Hotels by OUTRIGGER is our mid-tier, off-beach leisure brand where guests will find local hospitality and convenience in paradise. Located in central Waikiki, this Waikiki hotel is just a 7-minute stroll to Waikiki Beach, next door to The International Marketplace and one block from Kalakaua Avenue's shopping and entertainment. OHANA Waikiki East provides safe, clean and well maintained mid-tier accommodation proudly supported by long serving hosts, many who have been with the OUTRIGGER family for over thirty years. OHANA Waikiki East is unlike resort where you may choose to spend your time indoors. Rather, it is an enjoyable home base for your Island adventures.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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OHANA Waikiki East by OUTRIGGER is often celebrated for its welcoming atmosphere and the comfort of its well-appointed, though occasionally dated, rooms. The hotel boasts a high standard of cleanliness with newly renovated spaces receiving additional commendation.
While some facilities have drawn minor criticisms, the updated pool and the hotel's proximity to the beach, local shops, and dining are popular highlights. The warm and efficient service provided by the staff enhances the experience, contributing to the overall value, which is viewed differently among guests, with some noting extra fees.
Location
Central
Atmosphere
Welcoming
Rooms
Dated
Value
Reasonable
Cleanliness
Meticulous
Service
Friendly
Amenities
Satisfactory
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This was a decent hotel. It was clean and the staff were friendly. The room had a minifridge, toaster and microwave so we had breakfast in our room to help to reduce costs. We had a king sized bed which was quite comfortable. From this location it was only a couple of blocks from Waikiki beach and many shops and restaurants. We were moved from our original room as the air conditioner was producing a constant drip of water onto the carpet and we couldn't open our balcony door. The staff was quite accommodating and the move was not difficult. The swimming pool was quite cold (I don't think it was heated) so we didn't use it as much as we would have liked. The hot tub was comfortable. I only gave this hotel 3 stars because of the noisy construction going on next door and across the street. Noise from the construction started most mornings before 7am. I know this is not the fault of our hotel but its something for a visitor to consider if going to Honolulu in the near future. The construction in both locations is just starting so will likely be ongoing for some time. I note that all of the hotels charge an "ammenity" fee. The fee for this hotel was $20.00 US per night and charged when you check out of the hotel. I think this fee is underhanded and a hidden fee to make the hotel more money while making their room price appear more reasonable. I would much rather have hotels be upfront about the total cost of a room in their advertised pricing as opposed to adding this fee to the fine print. Be careful when looking into hotels as this fee of $20.00 was one of the lower fees for hotels in the area. This can add quite a cost to your holiday.
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Date of stay: January 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Boomed two rooms for a week on a family trip. Really had the best time. Check in was smooth and we were able to get in early with no issues. Desk agent was friendly and very informative. The rooms are quite satisfactory. The housekeeping came regularly to replenish things as needed. We stayed on the 5th floor, it was pretty quiet and the view was nice. Short walk to the beach. ABC convenience store just across the street. We did not have a car so we were spared the daily parking fee - bus stops are very near. The pool was out of service during our stay, however we were offered the ability to use the pool at their sister hotel close by. We didn’t end up going though - no need when the ocean is so close! They did provide beach towels which was nice. They had extra pillows and blankets in each room, which I appreciate. I had a wardrobe malfunction and they provided a couple of sewing kits at no charge. Air conditioning worked well also. Beds were comfortable, pillows a bit squishier then I would like. Only cons was that there is no microwave and the little area where the coffee pot is set up had no plug to plug coffee pot in so we had to move it by the TV. We tried all 3 restaurants during our stay - all great. We had a flight leaving in the evening so we were able to get a late check out @ 12pm, store our luggage at the bell desk so we could enjoy one last day at the beach and then we were able to use a “hospitality room” for an hour so we could shower and freshen up before leaving for the airport. These luxuries really impressed us and made our travel day so much more bearable. Really enjoyed our stay!
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason Nagamine, Guest Services / Front Office at OHANA Waikiki East by OUTRIGGER
Responded Mar 22, 2022
Aloha Lindsey, Thank you for staying at the OHANA Waikiki East. Being a world-famous family travel destination, Hawai`i is the perfect place for visitors of all ages to have a wonderful vacation experience. We are so glad you and your `ohana enjoyed our rooms and accommodating facilities. Mahalo Nui Loa for giving our resort a 5-star rating. We look forward to welcoming you back again. Island Regards, OHANA Waikiki East by Outrigger Management
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Aloha spirit! We are so happy we did our homework and found this great example of true aloha. We’ve stayed at far more expensive resorts-this time we added up what was truly important to us Central location, clean room, comfy bed and great price. Our room had a small kitchenette, so we bought milk and cereal to nosh in morning still in our jammies. Mahalo for such friendly check in with Sarah🌺she is kind and helpful. The crew at Aroma Cafe lobby level, hard working and welcoming🍍coffee is delish, yummy breakfast menu…so you have to wait a bit..you’re on vacation! It’s worth it🍍 We will certainly return😍 Anita and Orazio
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason Nagamine, Guest Services / Front Office at OHANA Waikiki East by OUTRIGGER
Responded Apr 30, 2022
Aloha Dolcefarniente, Thank you for staying at the OHANA Waikiki East. Being a world-famous family travel destination, Hawai`i is the perfect place for visitors of all ages to have a wonderful vacation experience. We are so glad you and your `ohana enjoyed our rooms and accommodating facilities. Mahalo Nui Loa for giving our resort a 5-star rating. We look forward to welcoming you back again. Island Regards, OHANA Waikiki East by Outrigger Management
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I had a two double bed room on the 15th floor (tip: use the express elevator around the corner from the three main elevators). The room was larger than expected, although the bathroom was a little cramped. The sink is in the same room as the toilet, which reduces multi-person use. The showerhead effused with plenty of water flow. I'd say the most water flow I've ever seen in a hotel.
Parking with in/out privileges was convenient, although it did require an extra daily fee. Note that the parking garage entrance is on Kuhio Ave. My GPS sent me to the drop-off entrance on Kanekapolei St.
Because the in-house pool was closed we were directed to use the pool at their sister property the Waikiki Beachcomber. While this property seemed to be just around the corner on the map they provided, the actual walk there was a little longer than I expected.
Our stay included breakfast vouchers, redeemable at the Aroma Caffee in the lobby level or the Fire Grill across the street at the Garden Inn. Various breakfast sandwiches were available to select with the voucher, or any entree was available for a $5 upgrade fee. The Fire Grill is a more formal sit down restaurant. There the voucher is good for two eggs plus two sides (meat/potatoes), or the voucher can be redeemed for $12 off any other breakfast entree.
I only have two negatives to say. One is that the A/C only has 4 modes: high, med, low, off. You can't choose a specific temperature. Also there is some sound leakage between rooms as I could hear some talking and faint snoring at times, but nothing loud enough to disturb my sleep.
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Date of stay: October 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Services, Guest Services / Front Office at OHANA Waikiki East by OUTRIGGER
Responded Oct 27, 2022
Aloha Hybrd24, Thank you for sharing your candid and thoughtful feedback on your experience with us at the OHANA Waikiki East by Outrigger! We're pleased to know you enjoyed your overall stay! We hope to have the opportunity to welcome you again on your next visit to Waikiki! Mahalo, OHANA Waikiki East by Outrigger Management
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Nothing to complain if we just want a no frill stay nor are we expecting a team to "wow" you by staying ahead your needs.
Most of my encounter with staff at the Front Office on different days were fine despite in my opinion in some situations were clinical, nothing above and beyond by offering alternatives or solutions nor can the team remember which room I was from depsite staying for 20 days and can only address by name after referring to system.
Niether did the team acknowldge that my recent stay was as a returned guest (It was stated in the reservation that I had a copy).
Neverthelss they will fulfill my needs upon request i.e. higher floor rooms that is not directly facing a buidling under construction / renovation (Something forseeble when my stay is about 3 weeks).
Most of the staff were unaware of surroundings information such as public transportation or the less prominent places of interest like Byodo-in temple either than Ed from the Activity Desk who even went the extra mile to walk me down the escalator to show the bus-stop despite I said not to.
Nor I was told that their swimming pool on site is under renovation when I placed the reservation, and would need to go to anoher sister-property located 0.3 miles away to use the pool, and that pool is not that big either to accommdate both hotels' guests; only went there once and all deck chairs were occupied.
However, my stay had been comfortable despite needing to ask for replenishment of amentinies on 2 different ocassions in which I was unsure why Coffee and Tea were not replenished on certain days by Housekeeping.
The Bell team will always greet, and Kalani was commendable by offering to store my other luggage while suggesting that I only take what I need to the hospitality room before I requested for it.
Although my lower floor room may be jaded but at least it was clean. The second room was much better and I believe the room was priced differently but it was given to me at the same rate probably due to my extended stay and the room was not taken during that duration.
Location is awesome being super convenient to everything a traveller would need from food, shopping, transportation etc. And it is the location, location and location that compensated the rest of the mediocre experience encountered.
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Date of stay: January 2022
Service
Room Tip:Ask for room not facing the Kuhio Main Street or higher floor in order not to face the buidling...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Services, Guest Services / Front Office at OHANA Waikiki East by OUTRIGGER
Responded Mar 3, 2022
Aloha Lengtan67, Thank you for sharing your invaluable review! We are so happy to hear that your stay with us was both comfortable and convenient. We sincerely apologize for the lack of acknowledgement regarding your return guest status, and will be sure to review your candid feedback with our team for learning opportunities. Nevertheless, we loved reading about how Kalani's service was helpful to you and we look forward to sharing your comments with him. Once again, thank you for choosing to stay at the Ohana Waikiki East, and we sincerely hope to welcome you back again soon. Mahalo Nui Loa (Thank You Very Much)
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While the hotel is a bit dated, the property was very family-friendly and the location was super convenient. We were greeted warmly upon arrival at the hotel by concierge and front desk staff. Check-in was quick and friendly. Our 1 bedroom partial ocean view suite was very spacious and the beds were comfortable. The balcony gave us fantastic views of the ocean, the mountains and Waikiki!
We also stayed in a 2 bedrooms 2 bathrooms suite, which was comfortable but not quite as great and somewhat misleading. It was basically two single queen bedrooms connected by a small enclosed hallway with the kitchenette and dining table completely situated in one of the bedrooms. If you value space and plan to use the kitchenette often like we did, this suite is not recommended.
The pool was undergoing maintenance during our stay so we made use of the rooftop pool and hot tub at their sister property, Waikiki Beachcomber by Outrigger, which was close by and really nice. Just a bit of a hassle carrying swim bags, beach towels and gigantic tubes.
There is a self-service coin laundromat located at street level, which was super convenient. The hotel is also surrounded by plenty of shopping (right next door to The International Marketplace) and dining options, and situated only a block away from Waikiki Beach. Housekeeping was very friendly whenever we passed by in the halls, and the front desk staff were always so helpful. Overall, we enjoyed our stay.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Room Tip:1 bedroom partial ocean view suite
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason Nagamine, Guest Services / Front Office at OHANA Waikiki East by OUTRIGGER
Responded Sep 22, 2022
Aloha Pauline Wong, Thank you for staying with us at the OHANA Waikiki East by Outrigger and for sharing your candid review of your experience! We are pleased to know you had a lovely stay, overall, and were graciously served by our hosts! We look forward to welcoming you again soon! Mahalo, OHANA Waikiki East by Outrigger Management
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Very disappointed with accomodation rain coming in thru window leaking down wall. Noisy doors. Staff accommodating moved us to bigger room ranchslider didn't open damp flooring on one side of room. Cupboard smelt like mould Very old hotel wouldn't recommend this to anyone .
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OHANAEast, Guest Relations Manager at OHANA Waikiki East by OUTRIGGER
Responded Jan 27, 2020
Thank you very much for taking the time to write your review about your recent stay with us at the OHANA Waikiki East by Outrigger hotel. I am very sorry your hotel stay did not meet your standards. I have personally addressed this situation with my team. Your satisfaction is our highest priority, and we are committed to preventing a similar situation from happening in the future. Once again, we sincerely apologize for the disappointment we caused you. We are thankful that you brought this matter to our attention as it has given us the opportunity to improve the experience we provide for all of our guests. We sincerely hope you will give us a second chance and stay with us in the future. Should you decide to do so, please contact a manager so we may better serve you. Island Regards,
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Our Hotel is in a great location just a few blocks from the Waikiki beach. It’s close to the zoo and many attractions. The staff is very friendly and took care of any issues we had immediately. The rooms are large and clean. The staff cleans daily unlike many hotels. You should know before you come that the pool is not open due to repairs but you get access to a sister property but it is a bit of a hike. I would suggest getting a king suite on the 18th floor. They are very spacious and have a microwave and dishes. Things you should know during COVID. Currently you are required to show a vaccinated card and your ID to sit down and eat or drink anywhere on the island. The Bus will get you anywhere for $5.50 a day but you have to buy your pass at the ABC stores prior to riding to get the all day deal. We took the bus all the way to the north shore and also to Pearl Harbor.
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip:Parking is $35 a day at the hotel so ditch the rental and Uber or ride the bus.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason Nagamine, Guest Services / Front Office at OHANA Waikiki East by OUTRIGGER
Responded Nov 19, 2021
Aloha and mahalo Traveler, Thank you for taking the time in providing such positive feedback about your recent stay with us. We are proud to be located in the absolute best spot in Waikiki. Your many compliments and 4-star rating will be shared with our entire team. We look forward to welcoming you back in the near future. Mahalo Nui Loa and A Hui Hou (until we meet again)! Island Regards, OHANA Waikiki East by Outrigger Management
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I read a lot of the reviews before booking this hotel and all of them said a great location, all main sites are a walkable distance. I don't walk a lot and I can say that this hotel is close to everything! Waikiki Beach is less than a 5 minute walk at a nice leisurely pace. Main drag with shops and markets is a 4 minute walk. The hotel is still stuck in the 80s with it's decor but it has everything you need and is clean! So who cares?
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Date of stay: December 2019
Value
Rooms
Service
Room Tip:Don't get the rooms on the poolside because the higher you go, your view is of the roof...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Although the decor could benefit from an update starting with a coat of paint on the walls to cover the scuff marks, the location of this property is terrific. Easy on the budget, will save money for the costlier things in Waikiki. Provides a comfortable night’s sleep and a place to return to for a rest in the afternoon, recognizing that you are probably going to spend most of the day at the beach or doing other activities anyway. Best of all the staff, and in particular the cleaning staff we encountered, were really friendly and helpful.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services Manager, Guest Services / Front Office at OHANA Waikiki East by OUTRIGGER
Responded Apr 6, 2023
Aloha and Mahalo for your four star review! It is such a pleasure to read such a positive and delightful review. We especially appreciate your comments regarding our staff. We will be sure to pass on your comments to them. Thank you for helping us meet our customer service goals. We hope to welcome you back some day. Island Regards OHANA Waikiki East by Outrigger Management
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No, there's no entertainment at this property. But Kalakaua Ave is a short walk away and sometimes there's entertainment at the International Market Place next door.
There are more places to choose from in the Honolulu area.
PRICE RANGE
C$273 - C$434 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ohana east hotel honolulu, ohana east honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
443
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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