bed was comfortable, room was decent size, very nice large newer big screen, good location, less then 10 min walk to waikiki beach, shopping and resturants, there is a ihop, sports bar and pizza place on site and a starbucks and mcdonalds next door, only con is the indoor pool is very small
Aloha,
We are so very appreciative of your thoughtful review. We're glad you enjoyed Waikiki while staying with us. Please know we are always here for you should you visit Oahu again.
Sincerely,
Amante Castro
Guest Service Manager
Excellent stay! We booked this hotel through Costco travel. When we arrived, we were quickly checked in and informed of all the nice amenities of the hotel.
The hotel has a cute small pool with a hot tub, and a gym. Everything was available with some covid protocols which I greatly appreciated. We stayed for 6 nights and got a great price, it’s only a couple blocks from the beach.
This was for my anniversary with my love. Upon entering the room, we were greeted by Susanna, a super friendly maid! She had laid out some beautiful towel folded swans kissing each other on the bed with Rose pedals scattered on the sheets and also a box of Hawaiian chocolates that were so good, along with a greeting letter.
The room was very clean and shower water was real hot. Susanna really made this hotel experience for us the best, she seemed to always be around asking if we needed any help with anything at all. My girl got super bad sunburn a few days into our stay and she guided me to the ice area so I could fill up some bags and help her. Sheets, towels, soaps, coffee, were always renewed. They offer the option to leave your towels hung up if you don’t want them replaced to save water, we chose that for the planet!
Another thing I really appreciated was the fact that last minute we had realized we booked a tour during the time we needed to check out and were really concerned we would have to drag our luggage around, but the front desk lets you store all your own belongings safely in a storage room they have on site. They allowed us to extend our checkout time for a very affordable hourly price. They also have another shower, just in case you want to go hit the beach and come back to clean up before your flight.
Definitely worth a stay! Thank you again Susanna, this employee deserves a RAISE! We had to leave her a tip!
— Joshua Michael Diaz & Justine Vivian
Aloha,
Thank you for taking the time to share your experience and 5 star rating at Waikiki Malia by Outrigger! We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback. We are truly happy that Susanna made your stay most welcoming and please know we will be sharing your comments with her. Thank you again and we look forward to welcoming you back in the near future! Mahalo Nui Loa!
Have nothing but great experience and the personal who is taking care of us are great. The concierges Claud and Greg are very helpful. I will come back again and will recommend to family and friends
Thank you Mr SOO for your help and expertise for our visit
Frank Unpingco
Aloha,
We appreciate your 5 star rating on your experience at Waikiki Malia by Outrigger. Thank you for your commendation about the service from our hosts. We will share your feedback with our team! We look forward to welcome you back in the near future. Mahalo Nui Loa!
We had a great stay. The hotel was walking distance to everything. It was clean and you could reserve the pool. I would recommend staying here. Their customer service was excellent and they were so kind.
Aloha,
We appreciate your 4 star rating on your experience at Waikiki Malia by Outrigger. We are happy to see that you enjoyed your stay with us! We look forward to welcome you back in the near future. Mahalo Nui Loa!
just finished a wonderful 9 night stay at the Malia. I had a very clean and spacious room on the 16th floor of the Malia tower. The hotel was spotless and consistently clean. My room had zero issues with it. All of the staff members are very friendly and professional, including the fantastic housekeeper on my floor. Location is superb. If you are a coffee addict like me, Starbucks Reserve is a block away, open 5am. Ali'i coffee across the street in the Marriott lobby. Lots of great food options everywhere. I have stayed at the Hilton Hawaiian Village and the Royal Hawaiian and you can't beat the price for what you get at the Outrigger Malia. Mahalo nui!
Aloha,
Thank you for staying at Waikiki Malia by Outrigger and for sharing your feedback about your experience. We are delighted to know that you had a wonderful stay. I will be sure to share your feedback with our team! We look forward to welcoming you back to the resort in the near future!
