This hotel is brand new but the staff make it feel like they've been around forever. The front desk team was so friendly (Diego and Erika!) and made a real effort to make us feel special the entire stay. Super attentive and effortlessly kind.
The neighborhood is perfect (easy walking distance the Highline, shopping, galleries and museums, great restaurants); the rooms are beautiful (we had a phenomenal view of the Hudson River); super comfy beds and nice linens; and fun technology in the rooms and throughout the hotel (great wireless, chargers, TV and movies, etc.). There are multiple places to eat or grab a drink - each with a different feel so something for everyone (sports bar, cocktail lounge, cafe, etc.). The pool is also great - a real treat to have an outdoor pool in NYC.
Maybe a small thing but the whole place smells incredible - the fragrance isn't too strong but is subtly beautiful. This is a nice change from the rest of NYC in the summer and immediately makes you feel relaxed coming off of a busy street. There are lots of subtly wonderful things like this that make the hotel a stand-out, particularly as most of the other hotels in this neighborhood feel dated and a little tired - this reimagined Gansevoort is a wonderful addition.