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rvmadira

San Diego hosted at its best!

Reviewed Jul 6, 2021
Friendly and safe way to make your trip worth to enjoy SD leisurely. Quality vacation on budget. Breakfast n dinner served and family friendly place to just worry about the attractions and rest is taken care at the hotel
Date of stay: June 2021
Value
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Review collected in partnership with Homewood Suites by Hilton
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christopher Moreau, General Manager at Homewood Suites by Hilton San Diego-Del Mar, responded to this review
Responded Jul 14, 2021
Hello rvmadira,

Thank you for your excellent review. It's guests like yourself that bring out the best in us! If you ever need help with attractions during your stay, please reach out to our front desk. We're always here to help guide you in the right direction.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed June 27, 2021

We booked this hotel for our son’s graduation from UCSD and wish we had discovered this place when he was a freshman. The hotel is extremely convenient as it’s located next to the highway and is a 10 min drive to campus and easy access to many places. Torrey Pines and the beaches are also nearby.

The staff are friendly and kudos to the super breakfast crew who greet you with cheerful smiles as they serve you breakfast. Coffee is excellent, there’s a good selection for breakfast including fruit. Enjoyed having breakfast by the pool. And it was an even nicer surprise to discover evening refreshments incl wine and beer. Definitely wish we found this place earlier. We know where we will be staying next time we are in the area!

Date of stay: June 2021
    • Value
    • Location
    • Service
4  Thank TheBestLifeYet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christopher Moreau, General Manager at Homewood Suites by Hilton San Diego-Del Mar, responded to this reviewResponded July 14, 2021

Hello JellyBug,

We wish you had discovered us sooner too! As the saying goes... better late than never, right? Congratulations on your son's graduation. It's no doubt an amazing life accomplishment. The next time you're in San Diego, we'll be right here waiting to host your family. Thank you again for you're fantastic review.

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Reviewed June 25, 2021

We stayed for 4 days. My husband had a hip operation and we needed a place that was close to the hospital. I felt very safe. The staff was super. The meals breakfast and dinner were very good. The room was mostly clean. Because of the covid restrictions we did not have our room cleaned everyday and had to dump our own trash but I think that is every hotel these days. Our overall stay was nice.

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
1  Thank jc4quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christopher Moreau, General Manager at Homewood Suites by Hilton San Diego-Del Mar, responded to this reviewResponded July 14, 2021

Hello jc4quality,

Thank you for your review and recent visit to our hotel. I'm so happy to see another review praising our staff. They really are superstars! It is true that most hotels (ourselves included) struggle to provide the same levels of services provided pre-covid, but I can assure you that we are putting every effort we can under these unique circumstances towards making your stay as great as possible. Thank you for joining the Homewood Suites San Diego Del Mar family!

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Reviewed June 25, 2021

The staff here shines brightly! They do help one feel welcome. The ladies at night go the extra mile to ensure you have what you need. I am very happy to have been a guest at this hotel. The only negative mark is the free breakfast. In a word, it was terrible. The service and the people were outstanding! It is too bad that they had such bad food to serve. We will come back one day and try them again.

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
1  Thank huleybrown
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christopher Moreau, General Manager at Homewood Suites by Hilton San Diego-Del Mar, responded to this reviewResponded July 14, 2021

Hello huleybrown,

Thank you for your candid review. It's always great to read that our staff makes all the difference in our guests' stays. I apologize that our breakfast did not meet your expectations during your stay. We are happy to listen to any suggestions you may have to better create a more positive experience next time.

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Reviewed May 17, 2021

I would have rated the hotel higher but they currently have major flood damage, and it would have been nice to know that ahead of time. They ask some of their customers to stay next door at the HGI. Some of the halls on our floor we very much under construction, and you had to watch where you walk anywhere you're at in the hotel due to construction debris.

Date of stay: May 2021
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank tc3399
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christopher Moreau, General Manager at Homewood Suites by Hilton San Diego-Del Mar, responded to this reviewResponded May 21, 2021

Hello tc3399,

Thank you for your review. I'm sorry our repair work was taking place during your visit. I can assure you we are doing everything we can to get our property back to a clean, pleasant, and running order. We share your disappointment in having such an eyesore lingering in our guests' overall experience.

We hope that you'll reconsider using our hotel after all repairs have been completed.

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Reviewed May 6, 2021 via mobile

What we’ve come to expect from Homewood Suites - clean and comfortable with a great poolside patio through French doors from our living room. Bistro size table and 2 chairs were on the patio - a great place for meals or a drink in the evening. Another plus was the food ! Dinner one of our two night were delicious homemade cheese enchiladas and rice accompanied by a complementary Modelo beer. Second evening meal was a pasta push with lots of veggies in a light tomato sauce - again obviously homemade !

Hot tub time was reserved by the hour for social distancing - we had an hour each night !

Date of stay: April 2021
Trip type: Travelled as a couple
1  Thank escapefromMichigan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christopher Moreau, General Manager at Homewood Suites by Hilton San Diego-Del Mar, responded to this reviewResponded May 21, 2021

Hello Michigan!

Thank you for taking the time to review your stay at our property. It sounds like you really enjoyed our meals! Enchilada night is amongst my favorites as well. I'm also glad to see the hot tub reservation process worked well for your party.

We look forward to your next visit.

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