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Ivan G

The best

Reviewed May 25, 2024
Very good the hotel its workers very attentive especially the area of the lobby bar its captain Iván made our stay much easier for us the very professional bartenders as well as the girls who work outside the lobby in the living room I will gladly return
Date of stay: May 2024
Room Tip: A great climate, the beautiful beach and its workers the best
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Melia Jardines del Rey, responded to this review
Responded May 27, 2024
Dear R5148ILivang,

Thank you for taking the time to share your wonderful experience at Melia Jardines del Rey with other travelers on this important website. We appreciate your words and will share them with the staff. We hope to see you again in the near future with your family and friends. When the time comes, please do not hesitate to contact us in advance.

Best regards,
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (8,039)
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    26 - 31 of 8,053 reviews
    Reviewed May 25, 2024

    If I could give this resort more then 5 stars I would. The most amazing resort, amazing staff that always go above and beyond. This resort has become my second home. The food is fantastic the beach is amazing. Love the entertainment, always dancing while I'm there. Snack bar open 24 has the most amazing ham and cheese sandwichs. I highly recommend this resort.

    Date of stay: April 2024
    Trip type: Travelled with family
    Thank Crystal W
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    General Manager, General Manager at Melia Jardines del Rey, responded to this reviewResponded May 27, 2024

    Dear X5133HScrystalw,

    Thank you for taking the time to write a comment about your vacation at our hotel. We are glad to know that you enjoyed your stay with us. We would like to thank you for helping us spread the word. The management and the rest of our team are very pleased. We will make sure to share your compliments with the staff so everyone can know how your vacation was.
    We hope to see you and your family and friends again in the near future.

    Sincerely,
    General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed May 25, 2024

    We had the absolute best time! The staff were very friendly. We love Dani!! She works with children and also the events. We felt comfortable on this resort. No shortage of food or drinks. Bring water shoes for the coral at the begging of the beach.

    Date of stay: May 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank CarmyDH
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    General Manager, General Manager at Melia Jardines del Rey, responded to this reviewResponded May 25, 2024

    Dear CarmyDH,

    We want to thank you for sharing your good experiences at our hotel with the rest of the travelers who visit these pages looking for opinions. We will be sure to pass on your kind words to our collaborators, specially to Dani, and we are sure that they will help us move forward with the enthusiasm that characterizes our workers. We hope to see you again very soon in the company of friends and family.

    See you soon,
    General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed May 24, 2024

    Yonaton (yoni boy) is a great host and is always having fun with the tourist! The team at Melia are great at dancing and preforming! It’s always a pleasure coming here. I will be back! :) yoni is the best
    Yonaton (yoni boy) is a great host and is always having fun with the tourist! The team at Melia are great at dancing and preforming! It’s always a pleasure coming here. I will be back! :) yoni is the best

    Date of stay: May 2024
    Trip type: Travelled as a couple
    Thank Jessica C
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    General Manager, General Manager at Melia Jardines del Rey, responded to this reviewResponded May 25, 2024

    Dear jessicacX9657KG,

    Thank you for helping us spread the word. Your comments are greatly appreciated and it is always nice to hear that the hotel met your expectations, specially our entertainment team. I'm sure your review will help other travelers make their decision and hopefully we'll be able to reunite with family and friends down here at our resort in the near future. Please do not hesitate to contact us in advance for your next visit.

    Best regards,
    General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed May 24, 2024

    Yonatan (yoni boy) is such a great commentator for the entertainment team. The team has excellent dancing and will always make the crowd happy. Always check out the lobby towards the night. Entertainment for the kids and for the adults. PARTY TIME!! Can’t wait to be back. Best hospitality.

    Date of stay: May 2024
    Trip type: Travelled with family
    Thank Laeeba C
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    General Manager, General Manager at Melia Jardines del Rey, responded to this reviewResponded May 25, 2024

    Dear laeebac,

    Thank you for your wonderful feedback. It's a pleasure to know that you are very satisfied with your experience at our resort. We will make sure to share your comments with the rest of the staff, especially our entertainment team who clearly make the difference, as we feel this is the best way to encourage them to achieve better goals. Please do not hesitate to contact us again for your next visit. It will be a pleasure to welcome you again.

    Best Regards,
    General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed May 22, 2024

    The resort is amazing, very clean, accessible to everyone, family friendly, but what makes this resort even better is its staff members. Everyone greets you with a smile, always willing to assist you and serve you in the best way possible. Special mention to the guys from Playa Bar (beach bar) David, Andy, Omelio and Joel. The bar crew is unbelievable!!! They are very attentive and making sure your day at the beach is unforgettable. Cheers for those 4 amazing and hard working guys!!!

    Date of stay: March 2024
    • Trip type: Travelled with friends
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Paola M
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    General Manager, General Manager at Melia Jardines del Rey, responded to this reviewResponded May 23, 2024

    Dear H3495OBpaolam,

    We would like to thank you for taking the time to share your positive comments about the hotel not only with us, but also with our future guests. Our main goal is to provide our guests with a great vacation. We really appreciate your good opinions about the staff and services. We will share these comments with the team as it is an important way to encourage them to keep up the good work. It is always a true privilege to have you as part of our family and we sincerely look forward to seeing you again soon.

    Yours in service,
    General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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