We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Crystal U

Beautiful Resort

Reviewed Apr 4, 2024via mobile
We had a great time. Only complaint was no TV that worked. My husband likes to watch the news at night. All the staff was great and very friendly from the cleaning people, bartenders, gardeners, entertainment and everyone I’ve missed. Cleanest grounds we have seen down here at any resorts, well maintained flowers, bushes and trees. This is the first time I will be going back to the same resort in Cuba. I’ve never ate so much food on a holiday before, and my husband even commented on that. Lots of choices, you don’t have eggs everyday but I’m a really picky eater and had lots of choices so that was crazy for me. Beach was fantastic, beautiful colours & fishes you could see in 2 feet of water. . Bar Nativa bartender Ramon I believe his name was is an absolute artisan in bartending. You tell him what you like and he will make you a creation you’ve never had before. The 24 hour bar people are fantastic, I just never was around after 9. Lol. Same Cuban problems so if your expecting the true 5** resort carry on. If you want an enjoyable affordable holiday and a lot of fun this is the resort I would choose! My husband even went sky diving and landed on the beach at resort. Can’t wait till Christmas!
Date of stay: March 2024
Room Tip: Bring condiments you like, and toilet paper for extra and trips to town. Or Kleenex pkgs. outside...
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michel Diaz, Director General at Memories Flamenco Beach Resort, responded to this review
Responded Apr 5, 2024
Dear Guest,

Thanks a lot for your time to review the hotel. We are glad to read your time was successful here. Our staff is definitely always doing their very best to make your vacations unforgettable. We hope we can see you again.
Best regards.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
Saleta
C$49
Get rewarded with One Key
  • Vio.com
51.5 km from Memories Flamenco Beach Resort
Restaurant
C$100
    78.3 km from Memories Flamenco Beach Resort
    Beachfront
    Restaurant
    Second floor patio and ground floor - breakfast - patio.
    C$45
    Get rewarded with One Key
    • Vio.com
    84.4 km from Memories Flamenco Beach Resort
    Restaurant
    Room service
    Excelente calidad de servicio muchas gracias concha azul 💙 💪
    C$57
    Get rewarded with One Key
    • Hotels.com
      C$57
    • Vio.com
    84.5 km from Memories Flamenco Beach Resort
    Alojamiento Maite
    Contact accommodation for availability.
    51.6 km from Memories Flamenco Beach Resort
    Pool
    Restaurant
    Contact accommodation for availability.
    52.1 km from Memories Flamenco Beach Resort
    Restaurant
    View more hotels in Cayo Coco
    Reviews (11,211)
    Filter reviews
    11,219 results
    Traveller rating
    6,042
    2,858
    1,258
    586
    475
    Traveller type
    Time of year
    LanguageAll languages
    More languages
    Traveller rating
    6,042
    2,858
    1,258
    586
    475
    Show reviews that mention
    All reviews diamond club black shark snack bar fish upper pool water shoes pizza michael jackson show a la carte entertainment staff asian restaurant ocean view stayed in building chicken paella fries foam party
    Selected filters
    Filter
    Updating list...
    185 - 190 of 11,219 reviews
    Reviewed April 3, 2024

    My fiancé and I visit Memories Flamenco every March to celebrate our birthdays. We love this resort! It is a small resort, with the most beautiful beach. The staff here are so nice and take good care of you. The beach bartenders (Odelsi & Blue Eyes) are awesome! If you are a picky eater, you may want to pack more snacks (chips, mr. noodles, cereal etc.). There were eggs/omelets 4/7 days and bread every morning. Lunch & Dinner buffet is good but repetitive (can't control the shortages, they are across the entire island), but you will always have grilled chicken, beef or fish. There is also a pasta station. The 3 restaurants are good and a nice change from the buffet. For those that drink pop, bring some. Our room was great, they made sure we had a King and our maid Yury was so nice. We were in building 4, which is nice and close to the beach and the Snack Bar. Our room was ocean-view that overlooked the sunset every night. If you're thinking of going to Cuba, do it! But lower your expectations and you'll be fine. So many people are rude to the staff, regarding shortages. This is not their fault and they do the best they can with what they have. When bringing money for tipping I suggest bringing $5 bills or $1 bills if you're American. Staff at the resort are not able to use loonies & toonies and frequently ask visitors to exchange them for bills. Must have: beach chair clips. It can get a bit windy on the beach. We spend 99% of our time there so we make sure to bring clips that hold our towels to our chairs. There are plenty of beach chairs and beach huts. We walk the beach in both directions, it is a beautiful walk especially at low tide. We are looking forward to returning next year!

    Date of stay: March 2024
    Trip type: Travelled as a couple
    Thank Kelsie G
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Michel Diaz, Director General at Memories Flamenco Beach Resort, responded to this reviewResponded April 5, 2024

    Dear guest,

    We are thankful for the time you dedicated to reveiw our resort. We are glad to know that we got to satisfy your expectations. Be sure that we always work in order to offer the best experience to our costumers. Our staff here is just amazing we agree. Looking forward to see you again.
    Best regards.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed April 2, 2024

    I spent one week at the memories flamenco with my friend and it was a great week! There are activities during the day at the beach and at the pool with great animators. The whole team is really entertaining and will get you to do things you didn’t even knew you could do.

    For the food, the buffet does a great job! We ate there the whole week and would always find something to be satisfied.

    The resort as a beautiful beach that is really well maintained and the pool is really great.

    Overall, a great time at the memories flamenco!

    Date of stay: April 2024
    • Trip type: Travelled with friends
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Emmanuelle V
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Michel Diaz, Director General at Memories Flamenco Beach Resort, responded to this reviewResponded April 5, 2024

    Dear Emmanuellev855,
    first of all thank you for choosing the Memories Flamenco hotel for your well-deserved holiday and thank you very much for your comments and rating of the hotel.
    I am very glad that you had a successful holiday in our resort and that you enjoyed unforgettable moments. It is a pleasure for us to share our joy and pass it on to our guests.
    Our employees strive every day to provide our esteemed guests with the best possible service.
    We hope to see you again soon.
    Best regards from Cayo Coco

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed April 2, 2024

    ⭐️⭐️⭐️⭐️⭐️
    This resort was amazing!
    Memories Flamenco exceeded all expectations. From the moment I arrived, I was greeted by warm and welcoming staff who made me feel right at home. The people are the most friendly and very great entertainment.

    Overall, my experience was fantastic with exceptional service. I would gladly repeat in the future!

    Thank you to everyone at this resort! Love from Canada! ❤️

    Date of stay: April 2024
    Trip type: Travelled with friends
    Thank Nikolina D
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Michel Diaz, Director General at Memories Flamenco Beach Resort, responded to this reviewResponded April 5, 2024

    Dear Nikolinad802,
    first of all thank you for choosing the Memories Flamenco hotel for your well-deserved holiday and thank you very much for your comments and rating of the hotel.
    I am very glad that you had a successful holiday in our resort and that you enjoyed unforgettable moments. It is a pleasure for us to share our joy and pass it on to our guests.
    Our employees strive every day to provide our esteemed guests with the best possible service.
    We hope to see you again soon.
    Best regards from Cayo Coco

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed April 2, 2024

    I am here awake the night before leaving and it will be another sleepless night. I want to be clear that I am furthest from being a fussy traveller, but this has been the worst week for sleeping. The bed, pillows, sheets are horrible. The room has been cleaned twice, water was left the first day, but not after. No toilet paper in the room all day today.
    The place is run down.
    I know what to expect in Cuba, the beaches are what we come for. The shortages are worse than ever. I can’t say I was hungry but mostly because we brought snacks. The flies on the food made me lose my appetite.
    I have had to deal with the front desk a couple of times such as getting our keycard to work or requesting toilet paper for our room. We also had trouble with the wifi and they were very unhelpful, and if I’m being frank, rude.
    We are friendly people, generous tippers and I made an effort to bring many things for the workers at the resort. I found most of them to be very rude.
    If you are a cat lover please take cat food with you. There are dozens of feral cats. It broke my heart and was pleased to see others also feeding them. There are a large amount around building 7 and 8 as well as the pool area.
    I hope others had a better experience. My flight is in the morning and I can’t wait to get out of here.

    Date of stay: March 2024
    Trip type: Travelled as a couple
    Thank Jenn P
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Michel Diaz, Director General at Memories Flamenco Beach Resort, responded to this reviewResponded April 2, 2024

    Dear guest,
    first of all thank you for choosing the Hotel Memories Flamenco to spend your well deserved holidays and thank you very much for your comments and valuation of the hotel.
    I am sorry for your bad experience, we are working on improving the situation on a daily basis.
    Our staff strives every day to provide our valued guests with the best possible service.
    We hope to see you again soon.
    Best regards from Cayo Coco

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed April 1, 2024

    I went to this resort with my family in November 2023. It was the worst vacation in my life!!! They don't have a water if you got room on the second or third floor, no showers! They not provide the drinking water, just 500 ml. Per person. The food and drinks terrible over solty because they put the same food on the next day. We couldn't find any food for my grandson 3y.o. Not even eggs, milk... everything made from pauder.
    Please stay away from that resort!!!

    Room tip: The phone in the rooms not working.You aren't able to contact the front desk in case of emergency!
    Date of stay: November 2023
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Olga B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Michel Diaz, Director General at Memories Flamenco Beach Resort, responded to this reviewResponded April 2, 2024

    Dear guest,
    first of all thank you for choosing the Hotel Memories Flamenco to spend your well deserved holidays and thank you very much for your comments and valuation of the hotel.
    I am sorry for your bad experience, we are working on improving the situation on a daily basis.
    Our staff strives every day to provide our valued guests with the best possible service.
    We hope to see you again soon.
    Best regards from Cayo Coco

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    View more reviews