I stayed at this hotel on my trip to FL to escape the winter weather and read all the bad reviews but decided I was going to chance t anyway because it was right on the beach and that is what I really wanted. I arrived very early on a Thursday morning so my room was not ready and the concierge desk wasn't open to leave my luggage, but I just waited (slept) in the lobby. The older white gentleman who worked at the concierge desk was very friendly both times I left my bags with him, unfortunately I did not remember his name. Everyone at the front desk was friendly and provided great service, Ingrid let me know when my room was ready and I could check-in, Angel checked me in then called to see if I was satisfied with my room and Rafaella when I was checking out on Monday. Having dealt with customer service myself I know how horrible people can be so I always try NOT to be one of those customers and be understanding of the people working because some other rude customer(s) may have just ruined their day. During my hours spent in the lobby I never saw them being unfriendly with the guests.
I am not very picky about my hotel, but I do want it to feel clean and safe. I found this hotel to meet my needs. Maybe I lucked out and didn't get one of their worse for wear rooms. While it is not the fanciest hotel with the most up-to-date amenities, it had all I needed. The bathroom needed to be remodeled and room but everything worked and I found the beds comfortable enough. Yes, there was construction going on but they didn't work over the weekend while I was there. They were working in the back pool area when I stayed.
There are food options and a bar onsite, however, the location is not ideal in terms of walking to other places for food or entertainment and the crowd was older or families so not for young singles looking to party. You can rideshare and aren't far from things like a huge mall and other sites or restaurants. I would definitely stay here again when looking for an affordable beach escape. But who knows maybe after the construction is finished the prices will go up so if you are looking for a reasonable getaway, enjoy it while you can!