Everything was bad, couldn't even go to the beach without signing in with the overbearing staff. Shower was broken and missing parts, only full hot water. Room was filthy, gross and moldy. Don't stay here, no value.

oh, where do I even start? First we walked off the plane the day of our reservation to a voicemail saying that the expensive ocean view room we had booked 3 months prior had a water leak from construction and they had to move us to a partial view room. so we go get our rental car and head to the hotel where we found out it was valet parking only. The teenagers running the valet had no idea what was going on and could barely understand me. So, anyways the hotel manager gave us the option to either get a $30 a day discount or stay in the partial room for the first night and hopefully move us. So we decided just to take the partial view room. We got there around 1230-1245. They told us we couldn't check in yet and to come back at 2. We went and waited over half an hour for our car. We came back and waited to check in. finally got the room keys and went to the room. It was down right gross. There were stains all over every piece of furniture. There was stuff caked on the cabinets of the kitchenette. The bathtub had peeling paint all over like it had been spray painted white. The floors were dirty. We shared a balcony with the room next to us. It was just not what we expected in our beach resort. So we went and asked polity to change rooms. The employee helping another customer beside us was yelling and waving his arms all around and flipped the manager off right in front of us and other employees and guests. We had the manger walk us to another room. During the walk he explained the rooms are rented out by the hotel but other people own them and are supposed to take care of them. We went to the other room. At first it didint seem bad, but after walking around we realized this was just another crappy room. The lamp shade looked like it had caught on fire. The bathroom faucet was leaking and the tub looked like it hadn't been cleaned in so long. The balcony door was broken. Instead of fixing it they just added another lock. That wouldn't even lock. The whole door was screwed up. To help us feel more "secure" they put a piece of PLYWOOD in between the two rooms on the balcony. We decided to just book an airbnb and to get our money back. Which is one of the only positive things I can say about the place. They actually refunded us. Another manger took our pictures and complaints seriously and said she would get something done about it. But after reading the reviews of other guests I don't think that will happen. On our way out, the valet girl rolled her eyes at me when I told her I wanted my car back because we were leaving. We waited 45 minutes for our car that time. If you want a nice ocean front property, just book an airbnb or go somewhere with better reviews. This place needs to halt the "renovations"and just tear the place down. The pictures just don't even compare to what it looked like in person.