We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
8 people are viewing this hotel
Booking.com
C$324
DoubleTree
C$324
Save with Hilton Honours Rewards
Algotels
C$292
Fully refundable before Tue, Jul 30
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Gwendolyn S

If you have to stay in Niagara Falls US side/ this is probably a better choice than most:

Reviewed Sep 25, 2021
We stayed here 9/21/21-9/24/21 and had a river view balcony’s room. We booked through a 3rd party and liked the available amenities like the onsite bar/ restaurant. Pool and hot tub did smell too strong of chlorine for my preference. I liked that the hotel was a little 15 minute walk along the scenic river to the tourist areas and other restaurants. I did not like that they charged $15 a day for a open/ unsecured parking space. I also thought the hotel was showing it’s age in the wear and tear of the carpets, wallpaper, and the bed was a platform bed- not the most comfortable for me. The cleanliness seemed a little lacking, especially in the hallways. Garbage and dirty towels and dishes stayed in hall all day on the 4th floor. Someone else’s hair was on our bathroom floor. Due to Covid, we were told housekeeping would not clean our room during our stay. None of the staff wore masks ( nor did most of the public) anywhere we went. So if Covid/health concerns you, I would not travel to the area right now. It was overall a nicer looking property compared to a lot of the others in the area. I would not rate this hotel a 4 star as advertised, probably closer to a 3. The town itself seems to be struggling to keep up a nice appearance, which is a little surprising with the amount of tourist dollars flowing. The State park itself was nice and clean and not as busy as the summer peak season.
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with DoubleTree by Hilton
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kaitlin Smith, Guest Services / Front Office at DoubleTree by Hilton Hotel Niagara Falls New York, responded to this review
Responded Oct 6, 2021
Dear Gwendolyn,
We appreciate your great review of our hotel, and have noted the few areas of improvement to review with our staff. Niagara Falls is indeed a very unique city, and the revitalization process is up and coming. We do love our location and how close it is to the amazing Niagara Falls.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
C$246
No prepayment needed
  • Hotels.com
  • Lol.travel
    C$243
  • Expedia.com
    C$246
0.6 km from DoubleTree by Hilton Hotel Niagara Falls New York
Pool
Restaurant
C$342
Fully refundable
No prepayment needed
Save with Hilton Honours Rewards
  • Hotels.com
  • Algotels
    C$324
  • Priceline
0.2 km from DoubleTree by Hilton Hotel Niagara Falls New York
Free Wifi
Free parking
Hotel Tower
C$511
C$467
Fully refundable
No prepayment needed
  • Hotels.com
  • Expedia.com
    C$467
  • travelup.com
0.5 km from DoubleTree by Hilton Hotel Niagara Falls New York
Free Wifi
Free parking
C$329
  • Tripadvisor
    C$329
  • Hotels.com
  • Priceline
0.6 km from DoubleTree by Hilton Hotel Niagara Falls New York
Free Wifi
Free parking
Nighttime view of Hyatt Place, only steps away from Niagara Falls, U.S.A.
C$357
No prepayment needed
  • Hotels.com
  • Algotels
    C$337
  • Expedia.com
    C$357
0.7 km from DoubleTree by Hilton Hotel Niagara Falls New York
Free Wifi
Pool
Corner King
C$287
C$244
No prepayment needed
  • Hotels.com
  • Choice Hotels
    C$244
  • Expedia.com
    C$244
0.2 km from DoubleTree by Hilton Hotel Niagara Falls New York
Exterior
C$232
  • Hotels.com
  • Algotels
    C$161
  • Wyndham
    C$232
0.9 km from DoubleTree by Hilton Hotel Niagara Falls New York
Free Wifi
Pool
C$213
  • Hotels.com
  • Algotels
    C$205
  • Expedia.com
    C$213
9.2 km from DoubleTree by Hilton Hotel Niagara Falls New York
Free Wifi
Free parking
C$221
  • Hotels.com
  • Algotels
    C$179
  • travelup.com
6.0 km from DoubleTree by Hilton Hotel Niagara Falls New York
Free Wifi
Pool
  • Booking.com
    C$479
  • Trip.com
    C$344
  • Expedia.com
    C$438
0.6 km from DoubleTree by Hilton Hotel Niagara Falls New York
Free Wifi
Free parking
View more hotels in Niagara Falls
Reviews (1,084)
Filter reviews
1,084 results
Traveller rating
637
194
104
60
89
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
637
194
104
60
89
Show reviews that mention
All reviews double tree river view front desk warm cookies free cookies great hotel breakfast buffet hotel restaurant hot tub per day state park walking distance goat island new york seneca casino rainbow bridge casey
Selected filters
Filter
Updating list...
188 - 193 of 1,084 reviews
Reviewed September 20, 2021

I will say this is a hotel that we would stay at again if we was in the area. Perfect location close to Niagara Falls. We took the path and walked over. Overall the hotel was clean, our rooms were clean we had a view of the river which was beautiful. It was quiet, beds were comfortable, shower was great. Front desk checking in was easy, the warm cookies were wonderful. I would recommend this hotel.

Date of stay: September 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank Pam B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kaitlin Smith, Guest Services / Front Office at DoubleTree by Hilton Hotel Niagara Falls New York, responded to this reviewResponded October 6, 2021

Dear Pam B,
Thank you so much for your great review, and we are glad to hear you loved your stay with us. We appreciate the recommendations!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 16, 2021

We check in on advance with key . The room was terrible , old , not clean and noisy . We Asked for new room so we got DOWNGRADED to small room in order to get clean room . The breakfast was the worse I ever seen. All oil , worse ever . I asked to get back my money for the coupon I paid for the nest day but they refused . Really this hotel is worse hotel I ever seen .

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank yaron2210
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kaitlin Smith, Guest Services / Front Office at DoubleTree by Hilton Hotel Niagara Falls New York, responded to this reviewResponded September 20, 2021

Dear Guest,
Thank you for your review, and writing your reviews on all social media platforms. You originally booked a family suite with us, and you did not like the room, but did not want to advise the front desk manager on why. When he moved you to the new room, you stated you were "happy with it", and our manager also lowered your rates for both nights. You received over $80 in compensation for the room change that you wished to have. The coupons are only used for credit towards the restaurant, they state on them they are not to be given for CASH value. Could you elaborate on why the breakfast was "the worst you've ever seen"?. Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 16, 2021 via mobile

I rarely write reviews, but this stay was especially pleasant. The property was newly renovated and nice and fresh. The showers great and room spacious. The staff was great. Casey was a pleasure. The location perfect on the River and an easy stroll to the falls. We walked to falls for sunset and in the morning. Great stay! Thank you!!

Date of stay: September 2021
Trip type: Travelled with family
Thank ctlisab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kaitlin Smith, Guest Services / Front Office at DoubleTree by Hilton Hotel Niagara Falls New York, responded to this reviewResponded September 20, 2021

Dear Guest,
Thank you for your great feedback, and we are so happy to hear you have enjoyed your stay with us! Casey is a great example of what we represent here at the Doubletree, we are glad you agree! We hope to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 15, 2021

The room was not more than average, and what was most disappointing and surprising is the fact that it was not clean. The sofa was very much dirty and needs a serious cleaning. I expect Hilton DoubleTree to provide a much better experience.

Date of stay: September 2021
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Ami A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kaitlin Smith, Guest Services / Front Office at DoubleTree by Hilton Hotel Niagara Falls New York, responded to this reviewResponded September 20, 2021

Dear Guest,
Thank you for your feedback, and we apologize our cleanliness fell below your expectations. We are committed to providing all our guests a clean and comfortable stay. We hope you return and we can change your first impression!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 15, 2021

Stay was great. Rooms were great but cleaning could improve slightly. Overall wonderful stay. Service and staff were great and polite. Very professional. Great Location. Rooms were spacious and big. Great place to stay in when visiting the falls.

Date of stay: July 2021
    • Value
    • Cleanliness
    • Service
Thank willadams943
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kaitlin Smith, Guest Services / Front Office at DoubleTree by Hilton Hotel Niagara Falls New York, responded to this reviewResponded September 20, 2021

Dear Will Adams,
Thank you for your great feedback, and we will take the notes to improve the cleanliness of our rooms to our team. I am happy you enjoyed your stay overall, and we hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews