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We had a great time at MGM Grand casino - friendly accommodating staff, top notch quality and much to offer including modern clean gaming area, and many restaurants ranging from quick and economical to fine dining.
Date of stay: October 2022
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Review collected in partnership with MGM Resorts International
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Never suggest in my life and they really need to upgrade it . Please please upgrade rooms and looby so people can come over for great experience and no one get disappointed about MGM because everyone go the MGM brand
Date of stay: October 2022
Trip type: Travelled on business
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Review collected in partnership with MGM Resorts International
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Ask bajranginetwork7 about MGM Grand
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MGM Resorts Guest Experience, Owner at MGM Grand, responded to this reviewResponded November 8, 2022
Dear bajranginetwork7,
Thank you for your recent review on TripAdvisor. It is regrettable to hear about the unsatisfactory condition of your guestroom upon arrival. We pride ourselves on the high-quality service and standards we extend to our guests, but it appears we fell short in your instance. Your comments have been well documented and forwarded to the appropriate areas for their review. Thank you again, and we hope for another opportunity to serve you in the future.
Best regards, Adonia Guest Experience
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Everything was top notch. Rooms clean and comfortable. Gaming floor and bathrooms very clean. Excellent food options. Employees all very helpful and pleasant. Very large facility with everything you need.
Date of stay: October 2022
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Review collected in partnership with MGM Resorts International
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Ask cennis57 about MGM Grand
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
For 4 people the king suite is the absolute best. Lay the couch cushions on the floor, then put the mattress off the hide-a-bed on top of them. Best bed in the place. If you don't have a problem getting up off the floor.
Date of stay: October 2022
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Review collected in partnership with MGM Resorts International
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Ask Lori C about MGM Grand
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I spent 10,000$ at the aria last time I was in vegas, they gave us free rooms this time, but stuck us in the worst room. When I asked about why, I was informed it was because they comped the room, so nothing could be done. Then why am I spending thousands a month with their credit card if they are just gonna give us garbage rewards.
Date of stay: October 2022
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Review collected in partnership with MGM Resorts International
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Ask allensims17490 about MGM Grand
1 Thank allensims17490
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MGM Resorts Guest Experience, Owner at MGM Grand, responded to this reviewResponded November 8, 2022
Dear allensims17490,
Thank you for your recent review on TripAdvisor. It is regrettable to hear about the unsatisfactory condition of your guestroom upon arrival. We pride ourselves on the high-quality service and standards we extend to our guests, but it appears we fell short in your instance. Your comments have been well documented and forwarded to the appropriate areas for their review. Thank you again, and we hope for another opportunity to serve you in the future.
Best regards, Adonia Guest Experience
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Enjoyed the room which was clean and adequate in size. Great restaurant choices. From the front desk to the cleaning staff, all were very friendly and helpful. Would definitely stay at MGM grand again.
Date of stay: October 2022
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Review collected in partnership with MGM Resorts International
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Ask ginab622022 about MGM Grand
Thank ginab622022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.