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Thomas M
Potsdam, New York

Great Place for Beach Access - No Frills

Reviewed Jul 21, 2021
Decided to spend a couple days in Old Orchard Beach as the middle of a long motorcycle ride. The hotel is at the farther end from the big strip with the bars and restaurants and such, making it a bit quieter, but also a longer walk 'into town'.

The best thing about this place is the incredible access to the beach - from my budget room, it was about 150' to walk to the ocean. Also, being at the farther end, it is nice and quiet and relaxed.

I did the cheapest 'economy' room, and it was worth it. There are no frills, but you have all the basics - nice comfy bed, TV, refrigerator, AC, and a very small bathroom. Everything was clean and well set. In front of the room was a nice little bench to sit on. Parking is a bit tight, but not bad. I splurged for the 'add-on' of two craft beers in an icy bucket upon check in... very nice idea!

Service is pretty good, although the owner can come across as a bit 'grumpy'. Just ignore it and he will work with you if you have issues.

Side note - the attached cafe serves AWESOME breakfast at very low prices!
Date of stay: July 2021
Location
Service
Sleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fred kennedy, Owner at Alouette Beach Resort, responded to this review
Responded Jul 21, 2021
Hello Thomas, Thank you for visiting us at the Alouette Beach Resort. We're happy to hear you enjoyed the location, found the bed comfy, room clean and breakfast awesome. I'll be sure to share this with my team (including Fred, lol). We hope you visit us again! Warmest Regards, Jessica
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed July 8, 2021 via mobile

We rented a pet friendly room. After a struggle to open sliding glass door, I entered to tiny room and immediately slipped on a sliding cheap rug that was near the door. Wrenched my back that I had several surgeries on. When informing the owner he said he also has bad back and I should go to Walgreens for heating pad. After several confrontations with the owner police were called. Owner is rude obnoxious and could care less if you rent there or go somewhere else which is what he told us. Very bad post COVID experience. Never again Alouette.

Date of stay: July 2021
Trip type: Travelled with friends
Thank Y5381WMginat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fred kennedy, Owner at Alouette Beach Resort, responded to this reviewResponded July 13, 2021

Reported to TripAdvisor as duplicate.

Truly disheartening.
Jessica

Response from fred kennedy, Owner at Alouette Beach Resort
Responded 3 days ago
Hi Patricia, I'm sorry you feel this way. The room booked was a room with 2 full size beds, 15 yards from the beach, pet friendly and had a kitchenette. While the bathroom may be a little small, I'm aware of the situation and that several other accommodations were provided which were declined. In addition to this, he provided an oceanfront luxury suite at the same rate as the room booked, in efforts to appease you. I also am aware that when we could not keep you in the same room for an additional night (as not pet friendly and was previously booked), he refunded your night stay. As a small family owned business, I find it disheartening to write such a misleading review. Best, Jessica

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 6, 2021

We rented a pet friendly unit. $262 a night. Very small room with no bathroom space at all. The curtains were too long and very shabby looking. Tv on side wall not even facing beds. Sliding door unable to lock from inside called the owner he offered to put a skinny piece of wood in slat to secure door. Fred / owner is very rude, uncaring, and lacking in hospitality which I’m sure he can care less about since he owns several run down properties in Old Orchard Beach. Maybe he would be kinder if he took some time off and stopped renting horrible units. And took time to upgrade his unsightly units.

Date of stay: July 2021
Thank A9693JVpatriciam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fred kennedy, Owner at Alouette Beach Resort, responded to this reviewResponded July 7, 2021

Hi Patricia, I'm sorry you feel this way. The room booked was a room with 2 full size beds, 15 yards from the beach, pet friendly and had a kitchenette. While the bathroom may be a little small, I'm aware of the situation and that several other accommodations were provided which were declined. In addition to this, he provided an oceanfront luxury suite at the same rate as the room booked, in efforts to appease you. I also am aware that when we could not keep you in the same room for an additional night (as not pet friendly and was previously booked), he refunded your night stay. As a small family owned business, I find it disheartening to write such a misleading review. Best, Jessica

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 25, 2021

This property is directly on a stunning beach and allows dogs in many rooms. We have stayed there twice and we would again.
Parking is tight. Rooms are beach-real-estate cozy, so we opted for Apartment 8 to have a bit more space. Apt 8 has a full kitchen. Having a sink, counter space, & full size fridge was convenient. The bonus of Apt 8 was a porch/ deck on two sides which DOUBLED our lounging space during nice weather. So sweet to have dedicated outside space to kick-back and enjoy the nice ocean breeze.
In my opinion the space would work for a family, but the layout is less ideal for two couples. I would be comfortable there with 3 adults, but probably not 4. Our rooms were clean.
I was offered a quick peek in the new building which is very nice, everything you would expect, and lovely views (but not dog friendly).

Room tip: Apartment 8 is ground floor, dog-friendly, and has a very comfortable porch/ deck.
Date of stay: June 2021
    • Value
    • Cleanliness
Thank Greg_n_JaneN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fred kennedy, Owner at Alouette Beach Resort, responded to this reviewResponded June 26, 2021

Hello Coastal28179451954, Thank you for returning to the Alouette Beach Resort. We appreciate your review of Apartment 8 and are happy to hear you enjoyed the space, the private deck, as well as, proximity to the beach. The best compliment of all - you would return again. We look forward to seeing you again! Warmest Regards, Jessica

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Reviewed June 22, 2021 via mobile

We were there for Corvette weekend. We were greeted warmly at the front desk. Our room was #36 which was near the water. We had 2 double beds, a dining area, kitchenette and small bath. The kitchenette was stocked with a two burner hot plate, plates, pots and pans. It was just what the two of us needed. The room was clean. The housekeeper was very attentive and restocked our room when asked. We did use the indoor pool. There is an outdoor heated pool around the corner. The Alouette Cafe was takeout only. The motel was crowded but very quiet. The attraction is the beach, so we were happy. We hope to visit again soon.

Room tip: There is a Hannaford grocery 2 miles away.
Date of stay: June 2021
Trip type: Travelled with friends
1  Thank kdpbball
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fred kennedy, Owner at Alouette Beach Resort, responded to this reviewResponded June 25, 2021

Hello kdpbball,
First, we were soooo excited to have the Corvette's back! We missed you all in 2020. Second, thank you for taking the time to write a nice review. I will be sure to share this with my team. And third, we hope to see you again next year!! Warmest Regards, Jessica

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Reviewed June 22, 2021 via mobile

It’s the dirtiest place I have ever been for the past 10 years. From floor to bathroom, kitchen had used disposable utensils…. It was gross! Lots of dog hair all over the couch, I still have goose bumps just by thinking about it. I am not sure it’s a OOB things? Old old hotel with outdated dirty rooms!

Date of stay: June 2021
Trip type: Travelled with family
Thank Scenic62934147128
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fred kennedy, Owner at Alouette Beach Resort, responded to this reviewResponded June 24, 2021

Hello Scenic62934147128, I'm sorry to hear about your experience and hope this was brought to the desks attention as this is not our standards. I welcome a call to discuss this further. Warmest Regards, Jessica

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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