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Sherri M
Bellevue, Kentucky

Hidden Gem

Reviewed Jul 12, 2022
This needs a bit of updating which they are about to undergo, but it was clean and comfortable. The amenities were all free and the staff was amazing. Great continental breakfast choices and the fresh orange juice was a treat! Loved the free bicycles and kayaks, took advantage of both! Great location!
Date of stay: July 2022
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Bill Wellman, General Manager at Sunset Beach Inn, responded to this review
Responded Jul 15, 2022
Dear Destination,

Thank you for sharing such a nice review and for being our guest. We're glad you found us and found so much to love. I'll be sure to pass your compliments along to our staff - they love knowing how much our guests enjoyed their stay and the service they've provided.

We can't wait to see you again!

Sincerely,

Bill Wellman
General Manager
The Inns of Sanibel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (975)
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6 - 11 of 975 reviews
Reviewed June 22, 2022

This hotel was everything!! It’s located right off the beach. I went with my mom and my two daughters. We stayed in the two bedroom suite. My mom had a bedroom and bathroom to herself which was perfect! The rooms are very well insulated which I definitely appreciated. My mom snores very loudly and I didn’t hear a thing even with only her bedroom door closed and ours opened. Even though it is a beach front property, everything was very clean. It was great that we could use the kayaks and paddle boards on sites as well as the beach chairs, umbrellas, and beach towels. We stayed for 4 nights and never had any issues parking. Breakfast was really good too! And I liked that I could just text the front desk for more towels or with any questions. My only complaint is the living room air conditioner went out quite a bit the 2nd and 3rd day. Maintenance came and tried to repair but it went out again shortly after. Honestly, I’m just glad it wasn’t the bedroom air conditioning units! I would highly recommend this hotel and will definitely be back!

Date of stay: June 2022
    • Rooms
    • Cleanliness
    • Service
Thank 420deew
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bill Wellman, General Manager at Sunset Beach Inn, responded to this reviewResponded June 24, 2022

Dear 420,

I'm so glad you enjoyed you stay! Thank you for being our guest and for taking the time so share such a glowing review.

We have a very high focus on preventative maintenance for our A/C units but it's clear that the one in your unit needs some extra care - I trust our maintenance team has since addressed the issue but if you would be so kind as to send me a note to let us know what room you were in, I would like to confirm.

Thanks again - we look forward to welcoming you back!

Sincerely,

Bill Wellman
General Manager
The Inns of Sanibel
bwellman@theinnsofsanibel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 19, 2022 via mobile

The amenities were excellent. Good morning grab a breakfast was fun and substantial. The accommodations were as expected and more. The beach was a stones throw from the hotel, shells were plentiful. Most of all Jason’s customer service went beyond expectations. We stayed at the Sunset Beach Inn previously, and continue to do so because of its quality.

Room tip: We highly recommend this hotel for your next stay at Sanibel Island. Don’t fight the crowds at the lighthouse. Their beach is wonderful.
Date of stay: June 2022
Trip type: Travelled with family
Thank HankArnold2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brad Stanze, Guest Services / Front Office at Sunset Beach Inn, responded to this reviewResponded July 29, 2022

Hello HankArnold2011,

Thank you for taking the time to share your past experience with us on Sanibel! I am very pleased to see you had a wonderful time while in town with us, indeed Jason is a fine member of our team!

We hope to welcome you back into town with us in the near future! Until then, take care and safe travels!

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Reviewed June 11, 2022 via mobile

Delighted with the relaxed atmosphere after our time in Orlando. Right on the beach, beds, umbrellas and towels all supplied. Beautiful property, spacious room with 2 double beds and veranda to catch a glimpse of the sea. Spotlessly clean.

Breakfast was provided and what a choice!! Help yourself to cereals, bars, muffins, fruit, juices, tea, coffee.

Massive swimming pool, surf boards and bikes all on site and included in your nightly rate.

Highly recommend and we’ll definitely be back.

Date of stay: June 2022
Trip type: Travelled as a couple
1  Thank patriciak312
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brad Stanze, Guest Services / Front Office at Sunset Beach Inn, responded to this reviewResponded July 29, 2022

Hello Patricia,

Thank you for sharing your past experience with us! I am delighted to see that we were able to provide that relaxing piece to your vacation.

I certainly hope that we will be a new home away from home for you and your family/friends! We very much look forward to hosting you again in the near future!

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Reviewed June 6, 2022 via mobile

Was here for two nights for a friends wedding, hotel was nice, good setting with beach and pool etc, offer hiring for bikes, kayaks etc, breakfast was very good. Room was ok, floor was a bit grubby and bathroom was tidy, nice balcony, minus the weather it was a nice stay and would recommend.

Date of stay: June 2022
Trip type: Travelled as a couple
Thank stevejn1989
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brad Stanze, Guest Services / Front Office at Sunset Beach Inn, responded to this reviewResponded July 29, 2022

Hello steven1989,

Thank you for taking the time in providing insight on your past stay with us. Although it appears that you had enjoyed many aspects of your stay, please accept our apologies in regards to the room's floor condition. Rest assured, this will be addressed to our team to further investigate.

We certainly hope that we have the opportunity to host you again in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 19, 2022

Highly Disappointed. For what we paid for the night, the hotel was extremely disappointing. Old, run-down, not taken care of. Uncomfortable bed, bathroom tub did not drain, mini-kitchen appliances rusted and looked ancient. We stayed a little over 12 hours, just overnight, and were ready to get out of their first thing in the morning. The only good thing was we collected some great shells out front of the hotel on the beach. But wished we would have stayed elsewhere. Take it from me, pay a little more and stay somewhere nicer!

Date of stay: May 2022
    • Value
    • Rooms
    • Service
2  Thank Jan H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bill Wellman, General Manager at Sunset Beach Inn, responded to this reviewResponded June 1, 2022

Dear Jan,

I'm sorry you did not find your stay to meet your expectations. I trust that you notified our staff of your concerns during your short visit, but unfortunately we cannot find any record of your having done so. Our staff would have been happy to address the issues or provide alternate accommodations for you.

By all means however, the items that you mention certainly should have been addressed prior to your visit and please know that if you will be so kind as to share your stay dates and/or the room number you were in with me, I will see to it that the issues have been addressed.

Thank you for being our guest, and I look forward to an opportunity to make this up to you when your travels bring you back our way.

Sincerely,

Bill Wellman
General Manager
The Inns of Sanibel
239-472-3181

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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