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ovioral
Upland, CA

Great beachside hotel

Reviewed Jul 11, 2022
The location was perfect for our weekend getaway, it's affordable, clean, family friendly, with a very efficient, courteous staff. the pool and jacuzzi are clean and the breakfast is really good. They also have a pantry to buy snacks, drinks, etc. that is decently priced.
Date of stay: July 2022
Room Tip: Rooms on the north side of the hotel have been renovated.
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General Manager, General Manager at Hilton Garden Inn Carlsbad Beach, responded to this review
Responded Jul 12, 2022
We're delighted you enjoyed your stay at Hilton Garden Inn Carlsbad Beach! It's great to know that our clean, welcoming accommodations and beach location were ideal for your trip. Thank you for your kind words. Please come see us again soon.

Sincerely,
Peter Yerkes
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,899)
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All reviews across the street great location ocean view beach access outdoor fireplace carlsbad beach front desk staff breakfast buffet free shuttle short drive nice pool my son family vacation lego land hgi legoland lawn
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188 - 193 of 1,899 reviews
Reviewed July 8, 2022

The best thing about this hotel is its location, right across the road from the beach. The beach is, however, difficult to access unless you're athletically agile. Since my husband and I are not, we ended up walking (or there is a hotel shuttle) about 7-10 minutes down a gentle slope to where the beach can be easily accessed.
The hotel is undergoing renovation so parts of it are quite rundown. However, we were given a newly renovated room, which was quite nice. The king room was very spacious and tastefully decorated, and the bathroom was nicely equipped. You can request housekeeping daily or as needed to try to save some planet resources. Our room faced the courtyard pool (with a partial ocean view) so we didn't hear any noise from the road or even the airport nearby.
My only gripe was that the evening dinner/bar ended early so we couldn't stop by for a drink after getting back to the hotel. We did eat breakfast at the hotel every morning because it was convenient and quite good. We had the buffet a few times which was adequate, and ended up ordering off the menu a few times (the omelet is quite tasty).
The hotel was resort-level pricey for which I did expect longer bar hours and a bigger pool (it looks bigger in pictures, but I thought it was quite small), but the friendly service and the excellent location made up for it. Overall, I would stay again at this hotel when staying in the area. You cannot beat the sunset view from the beach across the road from the hotel or hotel grounds.

Room tip: The rooms facing the courtyard and away from the road are quieter.
Date of stay: July 2022
    • Value
    • Cleanliness
    • Service
Thank SLJack
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hilton Garden Inn Carlsbad Beach, responded to this reviewResponded July 9, 2022

We love hearing about our guests' experiences and truly appreciate your feedback. It pleases us that you enjoyed our convenient location and comfortable accommodations. We're also happy to hear that you enjoyed our friendly staff. That being said, we're sorry that our dining hours didn't suit your schedule. Thanks for paying us a visit, and please come back soon for more good times at Hilton Garden Inn Carlsbad Beach.

Sincerely,
Peter Yerkes
General Manager

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Reviewed July 8, 2022

Great location, very clean and nice. Staff very friendly. You can walk to the beach or take the free shuttle and take advantage of the free chairs and umbrella they provide for you. Using points this was a steal.

Date of stay: July 2022
    • Rooms
    • Service
Thank david m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hilton Garden Inn Carlsbad Beach, responded to this reviewResponded July 9, 2022

Dear David,
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We appreciate you shining the spotlight on our plentiful amenities, friendly team, and prime beach location. If you’re traveling to our area again soon, don’t hesitate to call us!

Sincerely,
Peter Yerkes
General Manager

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Reviewed July 5, 2022 via mobile

Nicely renovated, comfortable, clean, friendly staff. Only heard noise from the road when outside the front door. Came for a weekend getaway. We stayed in room 225 and directly underneath us were doors to the outside that slammed pretty hard so that was startling. Hopefully they find a way for them to close more gently.

Room tip: 3rd floor has sliding doors instead of just windows. Best views are on east side of the building facing the pool/ocean.
Date of stay: July 2022
Trip type: Travelled as a couple
Thank mid_level_mom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hilton Garden Inn Carlsbad Beach, responded to this reviewResponded July 6, 2022

It brings a smile to our faces to hear that our clean accommodations and fantastic staff impressed you at Hilton Garden Inn Carlsbad Beach. Please come back and see us again the next time you visit the area.

Sincerely,
Peter Yerkes
General Manager

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Reviewed July 4, 2022

King size bed, clean room, neutrogena products are just a few things I liked. The ocean view was pleasing. The pool side are was well maintained with family outdoor games and a beautiful patio area with space and a fire place. Charging stations for EV’s but limited. Parking fills up quick, you are charged for parking. 😞 The ocean it literally across the street and down the path, completely walking distance. Beach town area for sure, plenty of places to dine, shop and relax. Very enjoyable experience.

Date of stay: July 2022
    • Rooms
    • Cleanliness
    • Service
Thank 954skyd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hilton Garden Inn Carlsbad Beach, responded to this reviewResponded July 5, 2022

It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark with our comfortable accommodations, stunning view, and many activities. Take care, and know that we'd be honored to serve you anytime your plans bring you this way.

Sincerely,
Peter Yerkes
General Manager

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Reviewed July 3, 2022

Great location
Outdoor rest areas were very nice.
Room was clean and well equipped.
You have a direct view of the Pacific Ocean. The hotel staff was friendly and worked hard to ensure that all patrons had an enjoyable stay.

Date of stay: July 2022
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank robmT6238XE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hilton Garden Inn Carlsbad Beach, responded to this reviewResponded July 5, 2022

Dear Rob,
We want everyone who stays at Hilton Garden Inn Carlsbad Beach to have an excellent visit, so we're happy to hear we succeeded with you! It's great to know that our clean, well-appointed rooms had everything you needed and that you enjoyed the beach view. Our friendly staff will also be glad you felt welcome while you were here. The next time you're in town, we'd be proud to host you again.

Sincerely,
Peter Yerkes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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