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A. Thomas
Toronto, Canada

An Honest Review - 3 Star

Reviewed Apr 27, 2024
This is a small, very quiet, budget friendly resort. If you’re looking for all the bells and whistles, you won’t find it here. If you’re looking for somewhere clean and affordable, this is it.

The staff are absolutely phenomenal here. From check-in to check-out, they created an incredible guest experience. For that alone, I would return.

The rooms are basic and a bit dated. Your shower will be warm at best, but after a day in the sun it’s actually quite refreshing. My biggest disappointment was the poor air conditioning in the room. With the AC on full blast, the room was still constantly sticky and hot. I would be interested to spend a few more bucks if I were to return and upgrade to the Cayena side of the resort to see if the rooms are a step up.

I read a lot of negative comments regarding the beach prior to staying here. Sure, the beach is starting to erode in some areas, but it is nothing like what people were complaining about and I’ve seen much, much worse. The beach is beautiful, lined with palm trees, plenty of loungers, and the water is warm.

The main pool was just reopened after being renovated. It’s a saltwater pool and the water temp is great.

The food is basic, but we were always able to find something to eat - we never went without. One thing I really liked about this place is that you have access to some sort of food and beverage almost 24 hours a day, whether it be late night soup and sandwiches at Calypso, or mod-afternoon pizza at the snack bar.

The drinks are good, and the bartenders are wonderful. If you see Ricardo at the lobby bar, be sure to ask him for his “special drink”. He does not disappoint!
Date of stay: April 2024
Trip type: Travelled with friends
Value
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Reviews (4,211)
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Traveller rating
874
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921
386
296
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9 - 14 of 4,211 reviews
Reviewed April 25, 2024

5th time here - have always enjoyed the smaller hotel experience however, this will be our last time here.

No hot water for 2 days, no air conditioning all week and today as we leave, we met a couple who had bed bugs in their room - she had such a bad allergic reaction to the bites that she needed to be hospitalized.

The staff are always very pleasant and work very hard to make you comfortable but it seems that the new management are not pleasant to their employees. Treat your staff well and they are the best people who will keep your guests happy.

The buildings are old and tired - the whole complex needs lots of TLC and now even the food is starting to resemble the slim pickings of Cuba.

As the owner resides/spends their time in Spain, perhaps they should reinvest some of the kk why they make in getting this place back to what it was…

Can no longer recommend this hotel

Room tip: Don’t come here - it’s seen it’s better days Well worth spending a bit more for a better experience
Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jeanne K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 13, 2024

My boyfriend and I stayed at the hotel for 7 nights and had a great time. The hotel was built in 2000 and it doesn't seem to have had any renovation since but it's clean! The hotel just needs to be refreshed but on the other hand, there is a little vintage side. The food was excellent. The employees were very welcoming, helpful and smiling. If you are looking for tranquility, the hotel is perfect for you. There isn't much entertainment unfortunately. The beach is beautiful! The sand is fine and clean. There are waves but the sea is perfect! But from 9:00 p.m. there is a superb entertainment team at the theater. Unlimited alcohol from morning to night! I would like to thank Celeste the maid, Jesus the guide for the excursion, Jesus at the front desk, Gregory the Transat representative, the restaurant waiters, the entertainers, the cooks and the bartenders for making our vacation memorable.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marie-Lisbeth I
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 9, 2024

the hotel need renovation. the party environment is poor. the bathrooms water comes out slow. the hotel card deactivates after you ger it and you have to go back to the front desk. the food Medicor. the pools jacuzzi was cold. they dont smile.

Room tip: book somewhere else only good thing the beach is beautiful .
Date of stay: April 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sue D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 6, 2024

Honestly I don’t know how people are saying this resort is good..

We went the end of March into April and it was terrible.

The beds are so hard and uncomfortable, we had an age from 78-12 there was 6 of us

The food is okay, I wouldn’t say it’s great but you can find something to eat.

The rooms are very clean .. however my bath robe went missing from my room.

The staff at the front desk isn’t friendly and very rude when approached about things, they don’t understand much English.

The drinks are very strong never made the same from bar tender to bar tender and the slushy ones are not very slushy.

The entertainment isn’t great out of a week they had 1 Michael Jackson show one night, the kid’s entertainment is the same every night.

Overall I wouldn’t recommend staying at this resort, yes it’s quiet which is nice but over all I wouldn’t go back.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Brandy H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 4, 2024

Took my 8yr old daughter on a "girls trip" from March 11-18th, 2024. My 3rd time to Vik, her 2nd but she was 21 mths old for her 1st time and doesn't remember.

It was a cute smaller resort. Perfect for families, couples & elders. You can walk from the lobby to the other side of the resort in probably 8mins.

2 good sized pool, the 'salt water' pool (closest to the lobby) was just repaired. The pools are chilly in the AM, however refreshing, but warm by the afternoon. They are not deep pools, one pool has a volleyball net and a smaller kiddie pool (pool furthest from the lobby.) Lots of huts around both pools made from Palm Tree leaves. And these are refreshed with new leaves as required. Lots of lounge chairs, make sure you wake early to reserve your spot!

There is a buffet restaurant open for breakfast, lunch (Jonathan and Emmanuel are fantastic) and dinner. They have a 'chinese food' station on the side, you pick your meat(s), veggie(s), rice and or noodles and he'll cook it up with your choice of sauce(s) (I always hand him a tip.) On the other side of the buffet there's a pasta station.
There is one a la cartè restaurant which rotates International, Italian and Mexican cuisine. We tried all 3 each night. Delicious dishes at each.
On Friday nights they have "Caribbean Night" dinner at Cayena at an extra cost (I'll post a pic of the menu) you need to reserve ahead of time. It's steak and seafood. We never went as my daughter is picky and she'd just waste food.

My only complaint about the restaurants is that I wish they opened earlier. (7am for breakfast> Continental breakfast starts at 6am.)
Snack bar is opened during the day in front of building #4 and #5. They make fresh pizzas, hot dogs, hamburgers, french fries and grilled chicken.

Entertainment> kids disco on stage at 8:15pm (very cute) they do dances.
Adult entertainment (shows) started around 9:30-945pm. Although the adult entertainment was not every night. It's a very low key, quiet chill resort, so if you're looking to party, this isn't the place. They have activities during the day by the pool and on the beach.

I recommend for families to book a Superior room or the family suite. More room. We had a Superior Ocean View (breathtaking) 2 double beds.
Housekeeping was fantastic. But I did leave $5->USD + a gift that I bought ahead of time daily for her. She left extra bottled waters & 4 extra towels when I left a note. Then everyday she did.

The Beach is breathtaking! Clean white sand. Beautiful turquoise blue water. I recommend getting water shoes if you plan on going further into the ocean then near the tide as you will walk onto Coral. There are a lot of huts and lounge chairs you'll always find a spot to sit in the shade or in the Sun. About 45 minute walk from the resort on the beach is the shops.

The property is beautiful and well kept and they are constantly up keeping the ground without disturbing there guests.

I did use the spa facilities for a massage and it was very relaxing and I enjoyed it quite well we did not use the gym or the children's playground.

*** When you are approached by people in light blue golf shirts offering you a welcome gift and a welcome meeting. They are recruiting you to buy into a timeshare. If you are not interested a strong "no gracias" is enough for them to leave you alone.

Ricardo at the lobby bar is so gracious ask for "his special" if you drink alcohol. If not still ask for a surprise. Pedro Julio at the beach bar is also a fantastic a bartender. For first time travelers I definitely recommend bringing two reusable insulated water bottles, one for your alcohol and one for water. It saves you many trips to the bar to get more water or more booze whatever your preference is. Instead of the tiny glasses they give you.

Overall we had a fantastic time at vik Arena Blanca and we would like to thank the staff for their care and service.
I definitely recommend this hotel for a quiet vacation resort, see you next year!

Room tip: There are NO ELEVATORS if you have mobility issues or young children maybe request a ground floor. Building 3 is the middle of everything.
Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank dawnmickalow
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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