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Dwight I
Port Hope, Ontario

Feel like family at Hotel Chillies

Review of Hotel Chillies
Reviewed Apr 16, 2024
I stayed at Hotel Chillies on a recommendation from a friend from March 29-April 6, 2024, as a solo traveller. It was my first time to Roatan. Being inquisitive and a planner, I booked Chillies over email and asked many questions, all of which were answered by Michele, the owner, quickly and thoroughly.

Timely communication is important to me as a traveller, and Michele exceeded my expectations.

I arrived later in the day on Good Friday and Michele gave me my key and, since the office was closed, told me not to worry about the deposit or paperwork and go get dinner. That laid-back, island vibe is EXACTLY what I was hoping for, and that was the last moment I felt like I was travelling on my own – you're not a stranger for long at Chillies.

The staff and people are so friendly, the cabins are on a shared path that encourages saying hello to your neighbours, and the common areas at the tasty and affordable restaurant (Yahongreh) and fantastic Dive Shop (Native Sons) create an old-school hostel atmosphere that encourages conversation and camaraderie that this old backpacker hasn't experienced since the days before cell phones (though wifi is strong throughout).

I immediately felt right at home.

The cabins (I was in #6) are under a canopy of trees, providing plenty of shade, and my cabin was just the right size. It had a great porch with a hammock and chairs for lounging and napping, and a line for drying clothes. Although it had no air conditioning, a strong ceiling fan kept me more than comfortable at night. Hard-working staff change the sheets and tidy things up every day.

The location in West End is fantastic. There's a beach and bars/food across the street, but you're far enough away from the busiest areas of West End to maintain that laid-back feel, though you're just a minute from the action on foot. A grocery store is just a couple doors down for snacks, drinks, etc.

I obtained my PADI Open Water dive certificate with Native Sons Dive Shop, located at the front of Hotel Chillies and under the same ownership (so no need to pay as you go, it all got added to the same tab – very convenient!). To say the experience was incredible is an understatement. My Dive Master Kasey was kind, funny and patient, but wouldn't hesitate to challenge me to get out of my comfort zone and complete aspects of the training that I struggled with.

She helped me do achieve something I'd always dreamed, and it was such a great experience.

Over three days, I dove four times to obtain my PADI and then did four more recreational dives with Native Sons, with Dive Masters Eddie, Alex and Germaine, and all were fantastic leaders, helping me along as I continued to gain experience. I highly recommend diving with Native Sons, even if you're not staying at Chillies.

I can't wait until my next trip to Roatan and I'll definitely be staying with my friends at Hotel Chillies next time!
Date of stay: April 2024
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michele Akel, Owner at Hotel Chillies, responded to this review
Responded Apr 19, 2024
Awww. What a lovely review! Thank you so much. I'm so happy you enjoyed your visit. It was a pleasure to have you here staying and diving with us. Hope we can do it all again. Best wishes.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed January 30, 2024

Just returned from my 12th visit to Chillies / Native Sons and can hardly wait for my next visit. Everything a diver needs is right there - accommodations ranging from hostel-style rooms through private cabins to more upscale suites, a cafe on site for breakfast and lunch, the Mesoamerican reef right outside the door, the Caribbean charm of West End village, a terrific dive shop with competent and friendly instructors/divemasters, and owners and staff who are welcoming and helpful. A trip to Chillies / Native Sons is always a pleasure.

Date of stay: January 2024
Trip type: Travelled solo
Thank DaveC4684
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michele Akel, Owner at Hotel Chillies, responded to this reviewResponded February 8, 2024

What a lovely review. Thanks so much and very happy to hear you enjoyed your stay. Hopefully I will be here for your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 24, 2023

We had a wery pleasant stay at the Chillies Hotel and great dive experience with Native Sons dive shop, owners, staff, dive masters all do their best to make your vacation enjoyable and hassle free. Place is minimalistic but has all you need and clean, only downside is the Wi-Fi, not always available. Definitely recommend it for your stay in Roatan.

Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Davide L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michele Akel, Owner at Hotel Chillies, responded to this reviewResponded December 29, 2023

Thanks so much for reviewing us. So happy you enjoyed your stay. The wifi is a bit of a challenge here as it needs to get up into the back garden, through a lot of trees. We are always working on ways to improve it. Best wishes.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 22, 2023

If you are looking for a place to stay and dive look no further. Hotel Chilies staff will take great care of you, the rooms and simple and clean. The dive shop is out front and a small restaurant Yahongreh is on property serving breakfast and lunch. This is a family run place where you will get to know everyone. Located adjacent to the beach within a 5-10 minute there are multiple restaurants, stores, bars anything you could possibly need while visiting West End. The water taxi is close by as well. Anything you will need the staff would be more than happy to help you with. Do not hesitate to book a stay here.

Date of stay: September 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank vacaqueen28
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 25, 2023

My partner and I stayed at Hotel Chillies for a week in April 2023, and had a wonderful time. The staff are very kind and helpful, going above and beyond to help us stay comfortable. It was great to have Yahongreh nearby for great food all day, and Native Sons was a great dive shop. The property is right across the street from the beach, near bars, restaurants, and grocery stores. I would absolutely stay there again!

Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Badger1312
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 25, 2023 via mobile

Chili's hotel is a charming back- packers paradise located in a tropical garden at West End. The 1 and 2 bedroom cabins were built by the owners of native wood. There is access to a community kitchen for the cabins and hostel-type sleeping rooms. I've never experienced any theft, whether in my room or the kitchen. It's a perfect location for divers as well, with a dive shop on site. (See review Native Sons). My friends and family members stay there whenever we are in Roatan. The hotel staff is honest, efficient, and helpful; they have always met my needs.
Miche, the owner, and Amanda, office manager are readily available with information, connections for taxis and recommendations for tours, restaurants, etc. Groceries, dive shops, fun bars, and good restaurants all within walking distance. It's very affordable.
Yahongreh is a small, open air breakfast spot on site with delicious food. Open from 7-2 serving Honduran and American style breakfasts.
In closing, the Jacksons are lovely hosts! Hotel Chili's is a peefect choice for West End.

Date of stay: March 2023
Trip type: Travelled with family
Thank Donna R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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