We came across this hotel because the hotel we originally booked has no vacant rooms for early check-in. The hotel is located behind the Baguio Crown Legacy. I guess we were lucky because when we inquired about the room rates, a lady who seems to be the owner was there so she was able to give us a discount apart from their promo. As far as I know, their promo was P1800 for a standard room and P2200 for the deluxe room. However, she gave it to us P1800 + P500 early check in for the standard room or P2000 + no early check-in charge for the deluxe room so we chose the latter. We saw no other guests during our stay so I assume that's the reason why we were given a good deal.
Pros:
- The hotel is a couple of mins walk from the main road so it is generally quiet except for seldom instances when a vehicle would park in front of the hotel (our room was in the 2nd flr above the parking lot)
- The facade of the hotel predominantly consists of glass so the overall vibe of the hotel is bright and refreshing with an abundance of pine trees wherever you look.
-They have tables and chairs in the veranda where you can enjoy your coffee/beer overlooking the city
- You can ask the hotel staff to walk to the main road and hail a cab for you
- The bed was of good quality. White sheets, white duvet, and soft pillows.
- The bathroom is just the right size.
- They provide one small sachet of shampoo even if there is two of us in the room, a small bar of soap, and a sachet of toothpaste. Two towels are provided. However, the lack of other toiletries did not bother me that much because I always prefer to bring my own toiletries.
- The deluxe room has ample space to walk around the room
- Hangers are provided for your clothes
- The room has big windows to let the Baguio breeze in. However, I think they should still provide electricfans in the rooms just in case the weather is not cold enough for the guests.
Cons
- The road going to the hotel is steep so it could get tiring to walk to and from the main road. Driving could also be a challenge bec of the slope in the parking lot.
- Aside from the steep road, you would have to go through about 7 steps of stairs to get to the main lobby. If you are travelling with an elderly person who has difficulty walking, I do not recommend this hotel. I also didn't see a ramp for people on wheelchairs.
- The hotel has no elevator so yes, more stairs. Try to get rooms in the 2nd flr to lessen the burden and the ones facing the city/SM Baguio for a great view.
- It may take time for heater to work and I had a difficult time adjusting the temp of the water. It's best to ask for a pail and a dipper as the water pressure is not that good.
- No bathroom rug, you still have to ask for one.
- No hairdryer. I am not sure if you could request for one.
- I have read that the hotel is fairly new but it shows poor maintenance and cleanliness. The sofa on the 2nd flr common area looks old and dirty. It also shows on the ceilings and other nooks and crannies.
- The staff could use more training because they seem to be a bit clueless. One of them even seemed to have forgotten about the waived P500 early check-in charge when earlier we were in front of him when the owner/manager gave us the discount. They appear to be very timid and not as cheerful as what you would normally expect in hotels or inns.
- There is rarely someone manning the front desk and you still have to ring the bell for them to come out. This is a security concern for me because the hotel has no guard manning the door and no one in the front desk. This makes it easy for someone to just sneak into the hotel and make his/her way to the rooms. I did not notice if the hotel has a CCTV.
- No phone inside the rooms so you would have to go down to the lobby and ring the bell if you have any requests.
- They offer a set meal for complimentary breakfast with choices of bangus, longganisa, or tocino. My concern here is that they offer the same choices the next day. I hope they could offer two sets of menu and offer it every other day esp to guests who stay for more than one night.