Horrible... I wouldn't ever choose after this review... thank u friend....
Lemme tell you that its illegal to hold anyones paasport as per the laws of UAE. One can even complain to police...
Also we should get it removed from booking sites by posting our reviews...
So that no one is cheated again...
It can sometimes also cost on our health and as well as life....
I ve seen because of hotel staff negligence a child loosing his life unfortunately. . . And he was there only child...
I have been to this hotel last August and this was my experience:
1- No room cleaning even after I met one of the staff and told him that it needs cleaning, needless to say that the "Please clean the room" sign was hanged already, but they didn't care.
2- Broken sanitary and lighting fixtures, when I told them that the fluorescent lamp in the toilet keeps flickering, their solution was to remove it making the toilet less lighted.
3- No laundry service, and their response was "There is a nearby laundry".
4- When I required lunch, they said to me "Our food is not suitable for you, we have only Russian cuisine" (I'm Egyptian), I told them that I have no problem with Russian food, but they only said "Sorry sir, there are nearby restaurant".
NOW TO THE REALLY HORRIBLE PARTS:
5- I came back at night to see a cat that caught a mouse in front of our building.
6- AC was very cold and after a long search for the AC regulator, I asked the reception and they said that it is controlled from another room.
7- As soon as we reached the hotel they took the passports of my family and I, and insisted in keeping them in their safe, saying that this as per the regulations of Sharjah (Not sure if this is true, or it is just one of their weird things).
I booked this hotel for two weeks, but I couldn't withstand more than three days in this hotel and I had to leave.
