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AthensKiwi
Athens, Greece

Absolute gem!!

Reviewed Sep 4, 2023
What an absolute gem this hotel was! It had an incredible 24 hour drinks and snacks area which was a great place to help yourself to a cup of tea and some water and cold drinks, before heading off to bed. They provided an assortment of hot and cold drinks and snacks free of charge including pastries and fruit, so if you wanted a light breakfast in the morning, this would suffice, however they also had a reasonably priced breakfast buffet that looked very tasty. The rooms were clean, comfortable and it was in a convenient part of Old Jaffa, a close walk to all the tourist sites.
Date of stay: August 2023
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ofir Haba, General Manager at Hotel Margosa Boutique, responded to this review
Responded Sep 6, 2023
Dear Kiwi,

Thank you for sharing such a wonderful review of your stay at Margosa Hotel! We are thrilled to hear that you found our hotel to be an absolute gem, and it brings us joy to know that you enjoyed our 24-hour drinks and snacks area. We believe that offering our guests this convenience adds to their overall comfort during their stay.

Your kind words about our clean and comfortable rooms, as well as our convenient location in Old Jaffa, are greatly appreciated. We're delighted that you had such a positive experience.

Should your travels bring you back to Jaffa, we would be honored to host you again at Margosa Hotel.

Warm regards,

Ofir Haba
Hotel Manager
Margosa Hotel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (943)
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    All reviews flea market tel aviv free coffee breakfast room pastry old city clock tower delicious breakfast bottle of wine underground parking location is great snacks balcony israel simon heart port
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    1 - 6 of 943 reviews
    Reviewed August 10, 2023 via mobile

    The concierge in the hotel are so helpful and friendly. They give you lots of information. The hotel has snacks and tea available throughout the day. The room was simple and clean and the bathroom was excellent. The breakfast was fresh and tasty. We hired bikes and when there was not enough helmets the manager offered us his own helmet to use ☺️. The hotel is a good location and there are lots of bars and restaurants within walking distance.

    Date of stay: August 2023
    Trip type: Travelled as a couple
    Thank Kitkat5155
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Ofir Haba, General Manager at Hotel Margosa Boutique, responded to this reviewResponded August 13, 2023

    Dear Guest,

    Thank you for your kind words about your recent stay at Margosa Hotel. We're thrilled to hear that you were pleased with our attentive staff and excellent services. It's wonderful that you enjoyed the high-quality and varied breakfast offerings, as well as the spacious room with its special balcony.

    Your satisfaction is our priority, and we look forward to welcoming you back for another memorable experience.

    Best regards,

    Ofir Haba
    Hotel Manager
    Margosa Hotel

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed July 31, 2023

    What a wonderful hotel experience! The rooms are updated and chic and location is in the center of everything! Staff was very friendly and helpful. Can's say enough about the breakfast buffet!! Highly recommend this property!

    Date of stay: June 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    1  Thank ArsenK_12
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed June 29, 2023

    Hotel Margosa is a small but beautiful boutique hotel in Yaffo area - Tel Aviv Israel. The staff are lovely - big shout out to Roman and Shachar. Parking is a bit tough but if no street parking, you can pay about 50 shekel for keeping the car in underground parking of the hotel. The rooms are beautiful and updated. We were even treated with a bottle of wine in celebration of our weding anniversary :) . We had a lovely view on the fourth floor (note, the elevator goes up to 3rd floor only). You can hear the Arabs calling out on loudspeakers for their evening service from the balcony.
    Decor is beautiful (occasionally a floor in a hallway that's a bit dated looking but clean and lovely) and 24 hour available coffee iced coffee and croissants is fantastic! The breakfast is not large but has truly everything we were looking for (a few salads, some nice baked goods, cooked vegetables, great coffee machine, omelet stand).
    Lovely quiet ambience.
    Fantastic!

    Date of stay: June 2023
    Trip type: Travelled as a couple
    Thank Tammy K
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Ofir Haba, General Manager at Hotel Margosa Boutique, responded to this reviewResponded July 2, 2023

    Dear Tammy,

    Thank you for choosing Hotel Margosa for your stay and for taking the time to share your experience. We are delighted to hear that you had a wonderful time and that our boutique hotel met your expectations.

    It is wonderful to know that our staff, particularly Roman and Shachar, left a positive impression on you. We strive to provide exceptional service, and we will make sure to pass along your kind words to them. We are also thrilled that you enjoyed the beautiful and updated rooms, as well as the lovely view from your fourth-floor room. We understand the limitations of the elevator, and we appreciate your understanding.

    We are pleased to hear that you appreciated the special gesture of a bottle of wine to celebrate your wedding anniversary. We always strive to make our guests feel valued and special during their stay.

    Furthermore, we are glad that you enjoyed the decor of our hotel and the availability of 24-hour coffee, iced coffee, and croissants. It is our goal to provide a comfortable and enjoyable experience for our guests, and we are delighted that you found our breakfast offerings satisfactory.

    Thank you again for your kind words and recommendation. We hope to have the pleasure of welcoming you back to Hotel Margosa for future visits. If there is anything else we can assist you with, please do not hesitate to reach out.

    Ofir Haba
    Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed May 17, 2023

    My wife and I are blessed to travel the World in retirement, and we try to stay in places a week or more. We have not been to Tel Avic since 1997, so we wanted to spend a week here in the Spring this year to get to know the city a bit. It's a huge city, so trying to decide where to stay is a challenge, but we knew it had to be in Jaffa. We almost booked 5-star hotels at 800 dollars a night, but at the last minute I saw a review on Trip Advisor for an attractive looking Boutique Hotel (The Margosa) for around 250 US dollars a night (for the larger suite), so I booked it for 7 nights. I'm glad I did, because the Margosa hotel is a wonderful location and a really fantastic hotel.
    The room we had was way bigger that the rooms would be at the top-end (veryt expensive) hotels, and the breakfast was spectacular. The rooms are of course spotlessly clean, and we also had a very large balcony.
    We have spent 40 nights in hotels during this trip so far and the Margosa was our most pleasant experience so far. The breakfast really was truly incredible and was really like a full brunch with some incredible dishes. The Chef is a good one for sure.
    One interesting thing they offer is a permanently stocked leisure room area with coffee, tea, professional-level expresso machine, snacks, croissants, fresh fruit drinks and ice-cold mineral water all for free 24-7. That is really impressive and not many hotels do this. Israel is expensive, so I think we probably drank about a bazillion Shekels worth of fantastic coffee that week and I got fat eating all of those delicious free pastries.
    Anyway, we loved this place. I had a slight dispute with the front desk on the charges at check-out (because of some last-minute booking confusion) but it all worked out.
    This place is wonderful.

    Date of stay: May 2023
    Trip type: Travelled as a couple
    Thank gj19751979
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Ofir Haba, General Manager at Hotel Margosa Boutique, responded to this reviewResponded May 21, 2023

    Dear Travelers,

    Thank you for choosing to stay at our hotel during your visit to Tel Aviv and for sharing your wonderful experience. We feel privileged to have been a part of your journey, and we are thrilled that you had such a memorable and enjoyable stay with us.

    We understand the importance of finding the perfect location, especially in a vibrant and diverse city like Tel Aviv. We are delighted that you chose Jaffa and our boutique hotel as your home base during your week-long stay.

    We are pleased to hear that our spacious rooms exceeded your expectations, providing you with the comfort and space you desired. It's also fantastic to know that you enjoyed our breakfast, which our talented Chef takes great pride in preparing. We aim to provide a delightful dining experience that will energize you for your day of exploration.

    Our complimentary leisure room with its array of beverages, snacks, and pastries is our way of adding an extra touch of convenience and enjoyment to your stay. We are glad that you appreciated this feature and made the most of it.

    We apologize for any confusion during your check-out, but we are glad that we were able to resolve the issue to your satisfaction.

    Thank you once again for your kind words and for choosing our hotel as your accommodation in Tel Aviv. We hope that your retirement travels continue to be filled with memorable experiences, and we would be honored to welcome you back whenever you decide to visit our city again.

    Ofir Haba
    Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed April 23, 2023

    Hotel Margosa is well situated near the old port of Jaffa. The beach, street dining and flea markets are all in easy walking distance.
    The hotel is well maintained and the room was comfortable and well appointed.
    The Philippino room attendants and dining staff are excellent! They are extremely friendly and do an outstanding job. Jerson in the dining area is awesome!
    Regrettably, the male (local) front desk management and staff could certainly do with a course in customer satisfaction and guest relations…at times they were quite rude and very dismissive of hotel guests… very disappointing!

    Date of stay: April 2023
    • Trip type: Travelled with friends
      • Value
      • Location
      • Service
    Thank S B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Ofir Haba, General Manager at Hotel Margosa Boutique, responded to this reviewResponded May 21, 2023

    Dear Valued Guest,

    Thank you for choosing Hotel Margosa as your accommodation during your visit to Jaffa. We appreciate you taking the time to share your feedback and experiences with us.

    We are delighted to hear that our hotel's location, situated near the old port of Jaffa, provided you with convenient access to the beach, street dining, and flea markets. It is our goal to ensure that our guests have a memorable and enjoyable experience exploring the vibrant surroundings.

    We are glad that you found our hotel well-maintained, and your room comfortable and well-appointed. Our dedicated team takes great pride in providing a comfortable and welcoming environment for our guests.

    We are especially pleased to hear your kind words about our Philippino room attendants and dining staff. Their exceptional service and friendliness are qualities we value highly, and we will be sure to pass along your compliments to Jerson and the team.

    However, we are truly sorry to learn about your disappointing experience with some of our local front desk management and staff. We understand that customer satisfaction and guest relations are of utmost importance, and we apologize for any instances where you felt rudeness or dismissal. Your feedback is invaluable to us, and we will address this issue internally to ensure that all of our guests receive the highest level of service and hospitality.

    Once again, we appreciate your feedback and for choosing Hotel Margosa. We hope that your overall stay was enjoyable, and we would be honored to welcome you back in the future, providing you with an even more exceptional experience.

    Ofir Haba
    Manager

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