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Hotel Margosa Boutique

Greg Johnson

San Antonio, Texas

Fantastic hotel and overall experience - also a great bargain in a very expensive City. Superb location.

Review of Hotel Margosa Boutique

Reviewed May 17, 2023

My wife and I are blessed to travel the World in retirement, and we try to stay in places a week or more. We have not been to Tel Avic since 1997, so we wanted to spend a week here in the Spring this year to get to know the city a bit. It's a huge city, so trying to decide where to stay is a challenge, but we knew it had to be in Jaffa. We almost booked 5-star hotels at 800 dollars a night, but at the last minute I saw a review on Trip Advisor for an attractive looking Boutique Hotel (The Margosa) for around 250 US dollars a night (for the larger suite), so I booked it for 7 nights. I'm glad I did, because the Margosa hotel is a wonderful location and a really fantastic hotel.
The room we had was way bigger that the rooms would be at the top-end (veryt expensive) hotels, and the breakfast was spectacular. The rooms are of course spotlessly clean, and we also had a very large balcony.
We have spent 40 nights in hotels during this trip so far and the Margosa was our most pleasant experience so far. The breakfast really was truly incredible and was really like a full brunch with some incredible dishes. The Chef is a good one for sure.
One interesting thing they offer is a permanently stocked leisure room area with coffee, tea, professional-level expresso machine, snacks, croissants, fresh fruit drinks and ice-cold mineral water all for free 24-7. That is really impressive and not many hotels do this. Israel is expensive, so I think we probably drank about a bazillion Shekels worth of fantastic coffee that week and I got fat eating all of those delicious free pastries.
Anyway, we loved this place. I had a slight dispute with the front desk on the charges at check-out (because of some last-minute booking confusion) but it all worked out.
This place is wonderful.

Date of stay: May 2023

Trip type: Travelled as a couple

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Ofir Haba, General Manager at Hotel Margosa Boutique, responded to this review

Responded May 21, 2023

Dear Travelers,

Thank you for choosing to stay at our hotel during your visit to Tel Aviv and for sharing your wonderful experience. We feel privileged to have been a part of your journey, and we are thrilled that you had such a memorable and enjoyable stay with us.

We understand the importance of finding the perfect location, especially in a vibrant and diverse city like Tel Aviv. We are delighted that you chose Jaffa and our boutique hotel as your home base during your week-long stay.

We are pleased to hear that our spacious rooms exceeded your expectations, providing you with the comfort and space you desired. It's also fantastic to know that you enjoyed our breakfast, which our talented Chef takes great pride in preparing. We aim to provide a delightful dining experience that will energize you for your day of exploration.

Our complimentary leisure room with its array of beverages, snacks, and pastries is our way of adding an extra touch of convenience and enjoyment to your stay. We are glad that you appreciated this feature and made the most of it.

We apologize for any confusion during your check-out, but we are glad that we were able to resolve the issue to your satisfaction.

Thank you once again for your kind words and for choosing our hotel as your accommodation in Tel Aviv. We hope that your retirement travels continue to be filled with memorable experiences, and we would be honored to welcome you back whenever you decide to visit our city again.

Ofir Haba
Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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5 - 10 of 943 reviews

S B

Tempe

Reviewed April 23, 2023

Hotel Margosa Jaffa

Hotel Margosa is well situated near the old port of Jaffa. The beach, street dining and flea markets are all in easy walking distance.
The hotel is well maintained and the room was comfortable and well appointed.
The Philippino room attendants and dining staff are excellent! They are extremely friendly and do an outstanding job. Jerson in the dining area is awesome!
Regrettably, the male (local) front desk management and staff could certainly do with a course in customer satisfaction and guest relations…at times they were quite rude and very dismissive of hotel guests… very disappointing!

Date of stay: April 2023

Ask S B about Hotel Margosa Boutique

Thank S B

Dear Valued Guest,

Thank you for choosing Hotel Margosa as your accommodation during your visit to Jaffa. We appreciate you taking the time to share your feedback and experiences with us.

We are delighted to hear that our hotel's location, situated near the old port of Jaffa, provided you with convenient access to the beach, street dining, and flea markets. It is our goal to ensure that our guests have a memorable and enjoyable experience exploring the vibrant surroundings.

We are glad that you found our hotel well-maintained, and your room comfortable and well-appointed. Our dedicated team takes great pride in providing a comfortable and welcoming environment for our guests.

We are especially pleased to hear your kind words about our Philippino room attendants and dining staff. Their exceptional service and friendliness are qualities we value highly, and we will be sure to pass along your compliments to Jerson and the team.

However, we are truly sorry to learn about your disappointing experience with some of our local front desk management and staff. We understand that customer satisfaction and guest relations are of utmost importance, and we apologize for any instances where you felt rudeness or dismissal. Your feedback is invaluable to us, and we will address this issue internally to ensure that all of our guests receive the highest level of service and hospitality.

Once again, we appreciate your feedback and for choosing Hotel Margosa. We hope that your overall stay was enjoyable, and we would be honored to welcome you back in the future, providing you with an even more exceptional experience.

Ofir Haba
Manager

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

rose1055118

Karmiel, Israel

4950

Reviewed March 11, 2023

An outstanding hotel

In an outstanding spot of Jaffa, close to the flee market with its restaurants. Clean rooms, comfortable beds, 24/7 lobby with free drinks and something to eat.
The staff was more than nice.
We had a great weekend.

Room tip: There is parking, for 50₪. Don’t need to look for it. Not easy in Tel Aviv.

Date of stay: March 2023

Ask rose1055118 about Hotel Margosa Boutique

Thank rose1055118

Dear Rose,

We were thrilled to read your review and are grateful for your kind words about our hotel. We are delighted to hear that you enjoyed our prime location in Jaffa, the clean rooms, comfortable beds, and the 24/7 lobby with complimentary drinks and snacks.

Our team strives to provide excellent service, and we are delighted that our staff went above and beyond to make your stay enjoyable. Thank you for choosing to stay with us, and we look forward to welcoming you back soon for another outstanding weekend.

Ofir haba
Manager

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

NHugo1962

Riyadh, Saudi Arabia

Reviewed February 24, 2023

Nice little hotel, shame about the eggs

The hotel was pleasant, good rooms (on the small side), good coffee, te, snacks in the dining area.
Good breakfast except for the young woman who cooks the eggs! She has long hair which she swishes about, she rude, she is not very competent and sge seems more interested in her phone than helping customers!
The other staff were delightful and helpful.
Change her though!

Date of stay: February 2023

Ask NHugo1962 about Hotel Margosa Boutique

Thank NHugo1962

Dear Hugo,

Thank you for choosing to stay at the Margosa Hotel and for sharing your feedback with us. We are glad to hear that you found our hotel pleasant and that you enjoyed the amenities we offer, including the good rooms and coffee, tea, and snacks in the dining area.

We are also pleased to hear that our other staff members were delightful and helpful. However, we are sorry to hear that your experience with our egg cook was not up to par. We apologize for any inconvenience this may have caused you and assure you that we take your feedback seriously. We will work to ensure that all of our staff members provide the highest level of service to our guests.

Thank you again for choosing the Margosa Hotel. We hope to have the pleasure of welcoming you back soon for another wonderful stay.

Best regards,

Ofir Haba
Manager

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

905arnoldg

Reviewed February 2, 2023

Perfect

Absolutely perfect. Beautiful rooms. perfectly clean, helpful staff, great location and amazing breakfast. Also reasonably priced parking. Great restaurants in Flea Market and Excellent Victory ice cream close by!

Date of stay: February 2023

Ask 905arnoldg about Hotel Margosa Boutique

Thank 905arnoldg

Dear Arnon,
Thank you for writing a positive review about your stay at our hotel. It's great to know that you found your room to be beautiful, clean and that our staff was helpful. We're also glad to hear that you enjoyed the location, breakfast, parking, nearby restaurants and ice cream. Thank you for choosing to stay with us and we hope to see you again soon.
Ofir Haba
Manager

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Marlene G

Montreal, Canada

Reviewed December 15, 2022

At home in Jaffa

From the momnet I arrived I was at home. The staff was warm and helpful. The room was lovely and comfortable. There is a longue where I could make myself free tea , tisane, or coffee 24 hours a day, The longue also supplied rree snacks. The location was excellent- walking distance form all that Jaffa has to offer- the old city, restuarants, museums, the beach,,,,I'd go back in a heartbeat.....

Date of stay: July 2022

Ask Marlene G about Hotel Margosa Boutique

Thank Marlene G

Dear Valued Guest,

Thank you for choosing our hotel and for sharing your wonderful experience with us. We are thrilled to hear that you felt right at home from the moment you arrived.

Our dedicated staff takes great pride in providing warm and helpful service, and we are delighted that they made your stay even more enjoyable. We understand the importance of creating a welcoming and comfortable atmosphere, and we are pleased to know that your room met your expectations.

It's fantastic to hear that you took advantage of our lounge area, where you could enjoy complimentary tea, tisane, and coffee throughout the day. We believe in providing our guests with convenient amenities and it's great to know that the lounge, along with the complimentary snacks, added to your overall experience.

Moreover, we couldn't agree more that our location in Jaffa offers easy access to the city's vibrant attractions. Being within walking distance of the old city, restaurants, museums, and the beach allows our guests to immerse themselves in the charm and beauty of Jaffa. We are delighted that you found our location excellent.

Thank you for your kind words and for expressing your desire to return. We would be absolutely delighted to welcome you back to our hotel in the future. Please feel free to reach out to us if there is anything we can assist you with before your next visit.

Ofir Haba
Manager

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Fantastic hotel and overall experience - also a great bargain in a very expensive City. Superb location. - Review of Hotel Margosa Boutique

Fantastic hotel and overall experience - also a great bargain in a very expensive City. Superb location.