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Nver S

We have enjoyed our stay at Khalidiya Palace, and will return for sure, and very soon.

Reviewed 1 week ago
Very good place to spend vacation with family and friends. Warm welcome, excellent service, good food, many swimming pulls and nice shore. Hotel is located in a very quiet side of the city main time near to the Malls and shopping centers. Very satisfied.
Date of stay: July 2024
Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harald Feurstein, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review
Responded 1 week ago
Dear Valued Guest,

Warm greetings from Khalidiya Palace Rayhaan by Rotana!

Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Khalidiya Palace and that you plan to return soon.

We are delighted that you found our service excellent, our food enjoyable, and our swimming pools and beach to your liking. It’s also great to know that our location met your needs, offering a quiet retreat while still being conveniently close to the malls and shopping centers.

Your satisfaction is our top priority, and your kind words are a testament to our team’s dedication to providing an exceptional experience for all our guests. We look forward to welcoming you back to Khalidiya Palace in the near future for another memorable stay.

With kind regards,

Harald Feurstein
General Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (7,790)
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Traveller rating
5,350
1,749
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129
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All reviews no alcohol marina mall horizon restaurant private beach etihad towers pool area room service excellent hotel sea view nice pool breakfast and dinner special thanks hotel in abu dhabi facilities amr kitchenette corniche
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Reviewed 2 weeks ago

Perfect and relaxing in every way. We loved the pool and beach. Very clean.
Everything was just so EASY. The employees were attentive and quick to respond. Very happy with the Food & Beverage as well.
Special thanks to Louies at the Front Desk for helping to select the perfect room….loved the view and amenities.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
1  Thank Chris A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harald Feurstein, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this reviewResponded 2 weeks ago

Dear Mr. Chris,

Warm greetings from Khalidiya Palace Rayhaan by Rotana and thank you for your wonderful review!

We are delighted to hear that your staycation was perfect and relaxing in every way. It’s great to know that you loved our pool and beach, and found everything to be very clean and convenient. Additionally, we are pleased that our employees were attentive and quick to respond, and that you were very happy with our Food & Beverage offerings.

A special thanks to you for mentioning our colleague Louie at the Front Desk. We will make sure to share your appreciation with him for helping you select the perfect room with a view and amenities you loved.

We look forward to welcoming you back for another perfect staycation!

With kind regards,

Harald Feurstein
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

My stay at Khalidya Palace Hotel was truly outstanding. The service was impeccable, the food was delightful, and the activities were fantastic. The cleanliness and room quality exceeded my expectations, adding to the overall enjoyment of my visit. Special thanks to Mss Varvara for being a wonderful entertainment coach. I wholeheartedly recommend this hotel for a remarkable experience.

Date of stay: July 2024
Trip type: Travelled with friends
Thank Tariq N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harald Feurstein, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this reviewResponded 2 weeks ago

Dear Mr. Tariq,

Warm greetings from Khalidiya Palace Rayhaan by Rotana and thank you so much for your glowing review!

We are thrilled to hear that your stay at our hotel was truly outstanding and it's wonderful to know that you found our service impeccable, the food delightful, and the activities fantastic.

We are particularly pleased that the cleanliness and room quality exceeded your expectations. Special thanks to you for mentioning our colleague Varvara; we will be sure to share your kind words with her.

Your wholehearted recommendation means the a lot to us. We look forward to welcoming you back for another remarkable experience!

Sincerely,

Majd El Zyr
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Amazing place to stay, in the heart of Abu Dhabi with beautiful views on Emirates Palace, easy access to malls and venues around, too service too cleanness, too food quality, staff are super helpful and always supporting at all time, excellent responsiveness, easy parking access.

Room tip: You will not regret
Date of stay: July 2024
Trip type: Travelled solo
Thank Ahmad A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harald Feurstein, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this reviewResponded 2 weeks ago

Dear Mr. Ahmad

Warm greetings from Khalidiya Palace Rayhaan by Rotana!

Thank you so much for your fantastic review! We are thrilled to hear that you had an amazing time staying with us and found our staff to be helpful and supportive.

It's wonderful to know that you enjoyed our prime location in the heart of Abu Dhabi, with beautiful views of the Emirates Palace and easy access to malls and venues. We are also glad that you appreciated our top-notch service, cleanliness, food quality, and parking facilities.

Your kind words about our staff's responsiveness and support are greatly appreciated. We strive to provide an exceptional experience for all our guests, and it’s rewarding to hear that we succeeded during your stay.

We look forward to welcoming you back on your next visit to Abu Dhabi.

Sincerely,

Majd El Zyr
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Very decent hotel and dedicated staff
Great poolside, beach, massage rooms
The basic room was very spacious and got cleaned very well every day.
Not a single person of the staff did something without a smile or kindness. I felt very welcomed!

Date of stay: June 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Brame W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harald Feurstein, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this reviewResponded 2 weeks ago

Dear Valued Guest,

Warm greetings from Khalidiya Palace Rayhaan by Rotana!

Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay with us and appreciated our dedicated staff and facilities.

It’s great to know that you enjoyed the poolside, beach, and massage rooms, as well as the spaciousness and cleanliness of your room. Our team takes pride in providing a welcoming and friendly atmosphere, and your kind words about their smiles and kindness are truly appreciated.

We strive to make every guest feel at home, and we're thrilled that you felt very welcomed during your stay. We look forward to having the pleasure of welcoming you back in the future.

Sincerely,

Majd El Zyr
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Me and my wife have just come back from visiting family and i have to say that this hotel was fantastic the staff are amazing and it’s probably got one of the best pools in Abu Dhabi. The only downside to this hotel is the fact that’s it’s the only hotel in Abu Dhabi that doesn’t offer any alcoholic beverages

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank Hurdler74
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harald Feurstein, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this reviewResponded 3 weeks ago

Dear Valued Guest,

Warm greetings from Khalidiya Palace Rayhaan by Rotana!

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you and your wife had a fantastic stay and enjoyed our amazing staff and our facilities.

We understand that the absence of alcoholic beverages may have been an inconvenience for you. Our policy is designed to cater to the diverse preferences of our guests, and we appreciate your understanding in this matter. Kindly all ow us to inform you that “Rayhaan” is in fact a brand of Rotana which seeks to restore the values of the contemporary Arabian culture and as such we are not serving any kind of alcohol in the hotel. This information is indeed noted on all booking channels as far as we are aware of. Nonetheless, we thank you for giving us your kind overall rating.

Your feedback is invaluable to us, and we are always looking for ways to enhance our guests' experience. We hope to have the pleasure of welcoming you back in the near future and providing you with another exceptional stay.

Sincerely,

Majd El Zyr
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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