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jivers927
Geneva, Switzerland

well located but overall not so well kept hotel and CAREFUL WITH LEAVING LUGGAGE

Review of Central Hotel
Reviewed Dec 15, 2019
good location and depending who is on duty for good or not so good service... overall a bit run down, terrace garden not well kept. CAREFUL ABOUT LEAVING ANY LUGGAGE. They offer and unlocked room to leave your stuff but at guest s responsability. Food I had specially brought from Europe as gifts had been stolen from my bag. No particular reaction for the staff... just that they are not responsible. Don t leave any valuables in the left luggage place. They should propose a locked room!!
Breakfast in another run down hotel next door was worst breakfast I ever had. Better not to say the offer breakfast in that case!
Date of stay: December 2019
Location
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Service
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Reviewed November 12, 2019

I have travelled a lot, this is probably one of the worst hotels I have ever stayed in. First of all the service is simply rude. It doesn't cost much to be nice and smile at your guests. Secondly, we found cockroaches in the room. The room is tiny, and as it is facing the main ben yehuda road, it has very heavy traffic so it is quite noisy. I had to sleep with earplugs on. As if this wasn't enough, the breakfast is also bad. It isn't even in the same building, you have to walk to another hotel, where there is a small breakfast room with about five tables (good luck finding a table to sit down). The bread was FROZEN, and there was nothing else to have other than toast and cereals. Seriously, do not be misled by those nice pictures and the great prices. This hotel is rubbish.

Room tip: Just don't stay here. Choose another hotel. Any other hotel.
Date of stay: November 2019
    • Value
    • Sleep Quality
    • Service
Thank Mark C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
186netanelc, Manager at Central Hotel, responded to this reviewResponded November 13, 2019

The hotel have great service and helpful smile staff,cozy rooms,good condition hotel,great location and very low price for Tel Aviv which we aggree with you on that.
The hotel will always give the best service with care and smile.

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Reviewed September 13, 2019

I spent 1 nigh at that hotel. I had 2 fairly big cockroaches in my room, succeeded to kill one. The receptionist answer that they have no solution as there were no other rooms available. I couldn't sleep the whole night, specially that they came from under the bed ..

Date of stay: September 2019
    • Location
    • Rooms
    • Service
Thank Jonjon833
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
186netanelc, Manager at Central Hotel, responded to this reviewResponded September 14, 2019

Hello guest

The hotel receptionist take care about your claim and solve it.
The hotel have the best location and value for Tel Aviv,all rooms are daily cleaned and well maintend.
As we speak in the morning was plesant and nice and you ask for a taxi to the Air Port and some information which we give you with a big smile and offer for a free coffee and drink.
Central Hotel
Team

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Reviewed September 10, 2019

Not fancy but does the job. We stayed here for four nights. The beds were comfortable, showers had nice hot water and the inn keepers were kind and helpful. There is a nice patio in the back. However, there was no continental breakfast, as advertised. The only down side is the feral cats. Not the owner's fault. They are rampant all over Israel and they can be a nuisance.

Room tip: First floor rooms have easy access.
Date of stay: September 2019
    • Sleep Quality
    • Rooms
    • Service
Thank Waterlaw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 3, 2019

I/we have traveled the world. We have stayed in both high and low star hotels but this seamingly average hotel really outperformed itself from its average to low expectations.

First of all, the rudeness in the reception. Not only once but most of the days we styed there. A smile doesnt cost neither a respectful way of talking to your customers.

When it comes to hygiene..my lord. We had blood on our sheets the first night. We were ashemed to ”complain” but we had to sleep in clean sheets. They got angry at us,( that was our second interraction).

The bad hygiene continues.. dead cockroaches next to our bed ...after they cleaned the room.

All in all, we were really glad to check out. Next time we stay in Tel Aviv we rather sleep in a tent.

Stay away.

Sincerly
A worried old customer

Date of stay: June 2019
Trip type: Travelled as a couple
2  Thank DestinationUnknown30
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
186netanelc, Manager at Central Hotel, responded to this reviewResponded July 4, 2019

Hello Guest

The reception are always smile and try to help for our guests any time.

The hotel rooms are daily cleaned and we change the laundry every day.

The hotel is the best for price&value in Tel Aviv

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Reviewed January 7, 2019

I am posting this review on behalf of my clients, Lynn Tomlinson Buirski and John Easton who stayed at Central Hotel for 12 nights from 2 December 2018. "Thank you to all staff and management for a wonderful 12 day stay at Central Hotel Tel Aviv. The room was lovely, clean towels every day and friendly helpful staff. We are safely back in South Africa but miss you all in Tel Aviv. Thank you once again."

Date of stay: December 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Swartland1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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