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Mary Kate C

Beautiful, Affordable Resort with Attentive Staff

Reviewed Feb 2, 2022
I cannot say enough good things about Royal Caribbean Resort! For me, the most important part was the staff. Specifically Kim, Marcy, and Bol. The staff was incredibly friendly and attentive. Marcy checked on me every single day and made sure my needs were met. If I needed anything, Marcy made sure I got it and enlisted the help of other staff members if needed. She is a genuinely kind and wonderful person and wants her guests to feel special and cared for, like family. Kim was incredibly helpful and friendly as well. She made arrangements for me and made sure I was comfortable. Bol is another addition to the staff that makes a difference. He helped provide fresh coconuts in the mornings for me, and that was a really special touch.

The staff takes care of the grounds very well. The outside is clean and cared for, the pool was cleaned every single morning while I was there, and if you need a pad for your beach chair then they will make sure you have it. Again, the staff is very attentive to ensure your stay with them is as comfortable as possible.

The room itself was nice! My single cabin/bungalow was perfect. Very important is that the room was clean and ready. Glasses, dishes, silverware are provided. A mini fridge, toasted, and hot water kettle are provided. Everything was clean when I went in and the staff takes great care in disinfecting between guests. The bed, sheets, towels, and furniture are all very clean as well.
There is a tv in the sitting area with cable - including a lot of US channels. The wifi is a little unreliable, but you're not there to be on your phone or laptop the whole time anyway.

The bar/restaurant (Toast Grill and Boozery) next door are convenient and provide great themed nights so you can listen to music or play games.

All in all, it's a fantastic place to stay if you're on a budget. You'll get an awesome experience with the staff as well - I really can't emphasize enough how truly great the staff are. They really enhanced my experience and stay.
Date of stay: January 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenny Smith, Marketing at Royal Caribbean Resort, responded to this review
Responded May 2, 2022
Dear Mary,
Thank you so much for your wonderful review!
The staff at the resort is truly wonderful and we appreciate them all. Your review is important as it shows all of us that our extra effort is making a difference for our wonderful guests!
Thank you again and we'd be glad to host you again next time you come to San Pedro
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed January 16, 2022

The staff was very friendly and helpful especially the bartenders and cleaning crew. I like that the cleaners come by every morning to check if your room needs anything. Also the lady bartender was amazing and always in the happy mood. The room was decent and food was great. There is a nice pool and beach on site.

Date of stay: December 2021
Trip type: Travelled with family
Thank Tselg13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenny Smith, Marketing at Royal Caribbean Resort, responded to this reviewResponded May 2, 2022

Thank you for your review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 9, 2022

Our cabin was clean and met our basic needs for sleep and shower. The staff was VERY friendly and helpful. Wi-fi was mostly nonexistent in our cabin and cell service was spotty. This resort is located on "south beach" and about a 1.5-mile walk to town. If you're looking for a good place to "unplug" without being completely isolated from the world, this is a good spot. (Admittedly, this was hard for me!)

As others have mentioned, a golf cart is a must to visit Secret Beach, The Truck Stop, and other highly recommended places. NOTE: Golf Cart rental costs are roughly the same price as renting a car with many companies offering weekly discounted rates.

I recommend La Gaviota Sailing Adventures if you want a small group, personable, VERY fun, and friendly crew experience to take you snorkeling and spearfishing. Lorenzo, Tony, and the crew were wonderful. Breakfast (Johnny Cakes) prior to launch and an onboard lunch was included for a reasonable price.

Room tip: Ask for Cabin 1, the best actual ocean view, and walk out to the beach.
Date of stay: December 2021
    • Sleep Quality
    • Rooms
    • Service
Thank SgtCarter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenny Smith, Marketing at Royal Caribbean Resort, responded to this reviewResponded May 2, 2022

Thank you for your review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 26, 2021 via mobile

I kind of feel like my group (2 sisters plus another girlfriend) was a shake down for all the subsequent guests. The Resort had just recently been opened for guests after a thorough scrub down while practically the whole Caribbean shut down.

Everything was obviously cleaned to a T, kudos to the cleaning crew. But initially we were missing a coffee pot, adequate towells, sufficient tableware for three and so forth. Then Marcy, the Housekeeping Manager, comes by to introduce herself and everything changes. More dinnerware, a hot plate and cookware and even a microwave (I'm guessing removed for cleaning).

Don't be shy about your requests. Figure out what would make your stay more comfortable and ask Marcy. She strives for the highest hospitality standards and delights in pleasing her guests.

The Resort is a charming candy necklace colored group of surprisingly spacious 'cabanas' perpendicular to the beach with immediate access to a cozy open air restaurant bar named Toast. (Yeah that's a noun or an adjective depending on whether you are eating or drinking.)

The Resort is it a bit of a walk to town so do yourself a favor and rent one of the golf carts for your stay. Kimberly, responsible for reception and acts as a concierge, can arrange that for you. Those golf carts really become part of the fun.

Royal Caribbean also has its very own iguanas that love to sleep in the grass. Now that's an amenity you don't get very often.

Room tip: Get with Marcy ASAP, rent a golf cart, take PLENTY of bug deterrent and anti-itch cream!!!!! Then relax and get Belizing.
Date of stay: November 2021
Trip type: Travelled with friends
Thank 160marybethh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenny Smith, Marketing at Royal Caribbean Resort, responded to this reviewResponded May 2, 2022

Marybeth, you are hilarious and witty. thank you for your great review and yes, Both Kim and Marci are gems! we're lucky that they are at our resort.
It is also wonderful to know that you got what you needed the minute you requested it.
We'd love to host you once again when you come next to San Pedro

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Reviewed July 30, 2021

Clean and safe property. Very few people at this property made it an ideal choice for travel during the COVID era. Trip was extended due to unforeseen circumstances and the staff - everyone from management to housekeeping - were extremely kind and helpful. Beach is small but maintained. Huge pool. A good value for San Pedro.

Date of stay: July 2021
    • Value
    • Rooms
    • Service
Thank Ashtin H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenny Smith, Marketing at Royal Caribbean Resort, responded to this reviewResponded October 3, 2021

Thank you for your review. I'm glad you felt the space that we have at the resort, as you mentioned this is great for traveling even with this pandemic happening.
We'd be happy to have you again, and don't forget to enjoy your 10% discount for return guests

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 22, 2021

This was such a beautiful resort to stay in! Right off the beach. There is a very good bar right by the pool called Toast. They have good music good food and make excellent drinks. The resort is in such a beautiful location. The staff is amazing!

Date of stay: July 2021
Trip type: Travelled with friends
Thank 993breannab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenny Smith, Other at Royal Caribbean Resort, responded to this reviewResponded 5 days ago

Thank you for the wonderful review

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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