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C$128
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siddharth g
Mumbai, India

Pure Luxury and thrill!

Reviewed Feb 25, 2020
This was my 3rd trip to the resort but first with my family and it always amazes me. We visited Aamby Valley City in Jan 2020 to celebrate our wedding anniversary and this trip turned out to be a perfect laidback family vacation that lived up to its promise of spending a great weekend in absolute luxury, peace and thrill ! We drove down from Mumbai on a friday afternoon and reached the resort in 3 hours. The drive itself to this resort is very scenic and mesmerizing and would highly recommend travelers to rent a car or self drive to this resort for a great start to your vacation. Upon reaching, our check in was smooth and were well taken care of by the staff taht ensured we relax and rest after the long journey. We stayed in the Australian Chalet which are some of the best rooms you could stay in. Luckily our room was close to the Woodpecker restaurant and the swimming pool and a children's play area which made our stay all the more memorable. The location of Aussie chalets are excellent since the major attractions are quite close by to these rooms, especially the rooms located near the pool. So would suggest you to take your room closer to the pool area. The resort offers an excellent breakfast and ample dining options in their multi cuisine restaurants namely Namak, Lake view and Woodpecker. One word of advise though, Namak offers Indian fine dining restaurant and the Lake view cafe has a limited menu which is good for some evening lite bites and drinks. The food served overall is excellent but we would expected a better menu at the Lake view cafe since it offers a great view and has a nice ambience to it, especially int he evening. We stayed for 2 nights and 3 days and throughly enjoyed our stay. We indulged in jet ski rides, horse riding for the kids and the musical fountain show which is a must watch for those who love magical shows using specially programmed musical fountains and water projection. However this show is now paid and no longer free to in house residents or guests staying at the property. But having said that, it's totally worth experiencing it. If you're traveling with kids, do check out the horse riding range, as there are beautiful well maintained horses for kids to enjoy it. In monsoons, this resort is in its full glory and nature trail or the waterfall safari is a must for travelers. For adventure seekers, apart form the activities inside the property, you could also do much more at 19degree north which is Aamby's adventure camp just outside the property. Overall we had an excellent experience at Amby Valley city and thank the staff and management for being so courteous and warm for ensuring great hospitality.
Date of stay: January 2020
Room Tip: Aussie chalets offer a great view which are closer to the pool. Suggest the upper floors and the...
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Kishor_Chandra_Joshi, General Manager at Aamby Valley City, responded to this review
Responded Mar 4, 2020
Dear Esteemed Guest,

Greetings from Aamby Valley City !!!

We Thank you for your kind words of appreciation and are pleased to know that you have enjoyed every aspect of your stay with us.

We believe that this is only the beginning of a warm and long relationship.

Your kind words of valuing the service offered by the Team, encourages them to perform better.

Looking forward to Welcome you again at Aamby Valley City.

Warm Regards & Sahara Pranam

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (2,099)
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    1,152 - 1,157 of 2,106 reviews
    Reviewed February 21, 2020

    We stayed with family mid of Jan ,overall superb Hospitality and great ambiance kids are very happy as they enjoy a lot with adventure and water sport activities.
    Strange fact - at check in at main reception we arrived there was two lady out of one senior lady asked very politely to sit us and say someone will come for assist.....however we are not their for seeking assist....we have pre paid booked our rooms, we observed that senior lady went out and smoked outside and around 20 minutes we sit there and just wasting our time . Then finally one lady came to desk and came to us for check in process but that lady was also full of smoked smell. At Woodpecker restaurant food was nice but staff was rude .At Room service we called for Drinking water then they ask us to call Housekeeping really couldn't get this logic....once call Housekeeping they ask to call us front desk....that order was delayed almost 25 minutes just for bottle of drinking water, finally one person came to room with 01 small 500ml water btl and said that water is chargeable....we really felt so irritated that moment.
    However the most surprising things once we check out wait for car to send us reception for check out. After 20 minutes we waited finally we reach at Reception convention and 02 Male and 01 that senior lady was sitting at desk and once we start conversation they very badly smelled by cigarette smoke & also they chewing something while talking. So this all my point to notify the management ,they should provide some training skills to serve the customers with far better experience.

    Date of stay: January 2020
    Trip type: Travelled with family
    Thank Lorentzds
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Kishor_Chandra_Joshi, General Manager at Aamby Valley City, responded to this reviewResponded March 4, 2020

    Dear Esteemed Guest,

    Greetings from Aamby Valley City !!!

    We take this opportunity to Thank You for your valuable feedback and would like to apologize for the inconvenience caused during your recent stay with us.

    All the guest comments are of prime importance to us and we work towards timely redressal to ensure an enhancement of our services.

    We once again would like to Thank you for sharing your valuable feedback with us and looking forward to getting another opportunity to serve you.

    Warm Regards & Sahara Pranam

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed February 16, 2020 via mobile

    It was one of the worst experiences staying at this property. Right from services, do’s & don’ts are to be mentioned in advance. Everything has to be changed, the restaurant timings, services. I din’t find it luxury staying here. Very disappointed.

    Date of stay: February 2020
    Trip type: Travelled as a couple
    Thank Kajaljain21
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Kishor_Chandra_Joshi, General Manager at Aamby Valley City, responded to this reviewResponded March 4, 2020

    Dear Esteemed Guest,

    Greetings from Aamby Valley City !!!

    We take this opportunity to Thank You for your valuable feedback and regret for the inconvenience caused to you during your recent stay.

    We take pride in our services at Aamby Valley City, but unfortunately we could not meet your expectations this time. All the guest comments are of utmost significance to us and we very strongly believe in analyzing all the shortcomings and work towards correcting them.

    As a Team, we truly believe that improvement is a continuous process and I assure you my personal attention to all areas of concern, highlighted by your good self.

    Thank you once again for sharing your valuable feedback with us. Looking forward to serve you with an assurance of upgraded services on your next visit to Aamby Valley City.

    Warm Regards & Sahara Pranam

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed February 10, 2020 via mobile

    Heyy first of all I would like to thanks a lot to the entire staff of Ambey Valley City for maintaining the property so well which made me feel just WowwwW..

    So i would love to rate u guys on the scale of 10 as follows:

    Location: 10/10
    Hospitality: 10/10
    Cleanliness: 10/10
    Dining experience:
    a. Namak: 10/10
    b. Woodpecker: 9/10
    c. Lake front cafe: 8/10 (less options in food menu)
    Laser Show: 8/10
    Room decor to celebrate my wife's Bday: 11/10 +1 mark to Mansi who co-ordinated with me at regular intervals and keep the surprise intact till 00:00hrs.

    Overall experience: 9.5/10

    A must place to visit. Keep up the great work. Cheers to d team.

    Date of stay: February 2020
    Trip type: Travelled as a couple
    1  Thank swaraaj0705
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Kishor_Chandra_Joshi, General Manager at Aamby Valley City, responded to this reviewResponded March 4, 2020

    Dear Esteemed Guest,

    Greetings from Aamby Valley City !!!

    We Thank you for your kind words of appreciation and are pleased to know that you have enjoyed every aspect of your stay with us.

    We believe that this is only the beginning of a warm and long relationship.

    Your kind words of valuing the service offered by the Team, encourages them to perform better.

    Looking forward to Welcome you again at Aamby Valley City.



    Warm Regards & Sahara Pranam

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed February 9, 2020

    Aamby Valley City is a huge place spread over hundreds of acres of lush green mountains. They have developed only about 20% of the land that they own. I had been to this place about 10 years back and visited again last week. I must say that the place is beautiful and clean as ever, however, it has lost its charm in terms of being upmarket and chic. The maintenance is not up to the mark and its just living on its past glory. Not sure if it actually deserves the premium being charged now. They have a variety of stay options from villas, chalets, cottages, etc to choose from. We stayed at the Town plaza cottage. It was clean and green all around, however, it gave a feeling that its old and not very well maintained. Outside food, liquor is not allowed and inside stuff is very expensive and their service is slow.

    On the positive side, loved the clean air, greenery and long peaceful walks inside the resort. Played a lot of cricket at their ground near the golf course. Overall had a good time, but felt that it was not value for money. There are better options around like Hilton and Club Mahindra Tungi resort.

    Date of stay: February 2020
    Thank Aryan2007
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed February 3, 2020 via mobile

    Great place to be for the weekend. Twinkle in guest services did an amazing job setting up our chalet as per my request. Everything was well organised and set up before we got to the location of the hotel.

    Date of stay: February 2020
    Trip type: Travelled as a couple
    Thank digishm
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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