We stayed here for 3 nights in total during a road trip around Italy. Rooms excellent and clean. No issues with check in. Staff very attentive and couldn't do anymore for us. Special thanks to Gianna on reception who was brilliant and a credit to Hilton. Nothing was an issue for the team. Breakfast was a bit hectic but the staff were very helpful. Highly recommended and one of the best Hilton stays I have had in years.

Beautiful hotel lobby, bar, and restaurant. Room was clean, modern, and well supplied. Staff was helpful and spoke English well. The breakfast buffet was amazing! Every diet type can eat here! The cappuccinos were so delicious (order from the waiting staff; don’t make your own). The concierge gave us a map and told us where to go to see the sights. Parking was not included.

While traveling on business and pleasure, we've been staying in this hotel since the year 2000, practically every year [pandemic excluded]. Over the time, few things, obviously, have changed.

Namely, the 'old guard', like Antonio "Generale" Bilotti & Emanuele Fugazza, of the Concierge team, nurtured and coached the newcomers -- Giuseppe, Laura, Giulia [Concierge team] and Carlos, Fabio, Mel [Restaurant & ELounge team].

p.s. do not forget to explore many good restaurants in Via Gustavo Fara, which is 50-meter away from the hotel.

That said, some things, luckily, have not changed -- Hospitality Culture of this hotel! What stayed the same is the Staff's pledge to provide first-class service. Staff diligence in serving guests promptly; catering, to their best ability, to guests' specific needs; and friendly advice for sightseeing and dinner bookings.

And always -- one welcoming smile a person needs to see after days/nights of traveling. All of the above, my wife and I saw/experienced from the Hilton Milano Staff last week. Some things never changed since 2000, and that is important!