We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
3 people are viewing this hotel
Booking.com
C$306
Expedia.com
C$306
Get rewarded with One Key
Hotels.com
C$306
Get rewarded with One Key
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
No_Fixed_Address
Birch Bay, Washington

Executive Lounge a Highlight

Review of Hilton Milan
Reviewed Feb 23, 2020
After landing at Linate Airport, we easily caught one of the five-Euro buses that run between the airport and Milan's Central Station.

We found the Hilton to be only a five-minute walk from the station (turn right once outside the front entrance, and then turn right again) and were warmly welcomed at the front desk. Our room was well appointed, comfortable, and quiet, and the morning buffet is very good.

A true highlight for us as a longtime Hilton Diamond household was the Executive Lounge. The food offerings were good (the carpaccio was especially tasty), the wine and spirits choices were more than adequate, but what truly impressed us were the two male employees who circulated continually around the room, replenishing wine glasses and serving as welcoming hosts.

We tried unsuccessfully to get their names for a special commendation when checking out, so we'll commend them here and let Hilton know that those two employees are great ambassadors for the brand.

On any future trip to Milan, this will definitely be our first choice of hotels.
Date of stay: February 2020
Value
Cleanliness
Service
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HiltonMilano, Direttore generale at Hilton Milan, responded to this review
Responded Mar 2, 2020
Dear Guest,

thank you for leaving your kind words and rating us with five stars.
It is a pleasure for me to read that our hotel has been for you a home away from home and that you appreciated, in particular, our location and our team members.

We hope that we will be able to welcome you back with us again soon.

Kind regards,

Nassos Papazoglou
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
0.2 km from Hilton Milan
Free Wifi
Restaurant
5.7 km from Hilton Milan
Free Wifi
Restaurant
7.2 km from Hilton Milan
Free Wifi
Restaurant
0.1 km from Hilton Milan
Free Wifi
Restaurant
2.9 km from Hilton Milan
Free Wifi
Room service
3.2 km from Hilton Milan
Free Wifi
Exterior view
0.9 km from Hilton Milan
Free Wifi
Restaurant
0.4 km from Hilton Milan
Room service
View more hotels in Milan
Reviews (3,684)
Filter reviews
3,684 results
Traveller rating
1,343
1,480
561
177
123
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,343
1,480
561
177
123
Show reviews that mention
All reviews the executive lounge train station diamond members two blocks minute walk convenient location lake como stazione centrale excellent breakfast concierge euros duomo internet renovation europe proximity taxis
Selected filters
Filter
Updating list...
252 - 257 of 3,684 reviews
Reviewed February 23, 2020 via mobile

Very clean. Very quiet. Lovely breakfast buffet with a large variety. (Strangely, no fish). Very helpful staff. There is gluten free bread and crackers.

Odd thing about bathroom: put illuminated mirror in a corner so tightly wedged bwtween toilet and sink it is virtually unusable. Everything on buffet is marked for different allergens and while most prepared hot items have gluten the others are safe.

Large fluffy towels. Plenty of eclectic outlets. Located very close to Central TT as in station making using public transit excellent and very easy choice.

Executive lounge is better than most but very few gluten free items available.

(Note: Uber is not a good choice in Milan and neither is car rentals in city because of unknown tolls. Cabs are only available at Taxi stands but quite expensive.
Subways are so usable. Clean. Fast.)

Date of stay: February 2020
Trip type: Travelled as a couple
2  Thank tcbphdargon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HiltonMilano, Direttore generale at Hilton Milan, responded to this reviewResponded March 2, 2020

Dear Guest,

thank you for choosing Hilton Milan for your recent stay and for leaving your kind review.
It is a pleasure for me to read that you appreciated our convenient location, our comfortable rooms and our breakfast.

We hope that we will be able to welcome you back with us again soon.

Kind regards
Nassos Papazoglou
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 15, 2020

The room temperature is too low for me. Otherwise, nothing much to complain about. Good location and breakfast buffet. Quite good place for business travel but not quite relaxing place for vacation here.

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
2  Thank j0ngdaes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HiltonMilano, General Manager at Hilton Milan, responded to this reviewResponded February 16, 2020

Dear Guest,
thank you for your review and for choosing Hilton Milan for your recent stay.
I am reading with pleasure that you appreciated our convenient location and our delicious breakfast. We apologize for the inconvenience with the room temperature and we thank you for leaving your feedback as it is important for us to improve our service.
We hope that we will be able to welcome you back with us again soon.
Kind regards
Nassos Papazoglou
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 15, 2020 via mobile

Stayed in this hotel with my wife during our recent visit to Milan. This hotel is certainly in a great location, being just a couple of blocks from the city’s central station. It has the feel of the Hilton brand, so one can be sure of what is one is going to get. Rooms are reasonably sized. The staff are unfailingly polite and keen to make your stay as pleasant as possible, and the food in the onsite restaurant is first class. Milanese favourites can be sampled there. My only reservation is that the hotel had the feeling that it was being run with a minimum of staff, so that thing which should have been done quickly took longer than necessary. I did have one incident in the restaurant in which service was very slow. The management did resolve my complaint, which was appreciated, but it should not have occurred in a properly staffed restaurant.

Date of stay: September 2019
Trip type: Travelled as a couple
3  Thank jaygeetee19
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HiltonMilano, General Manager at Hilton Milan, responded to this reviewResponded February 16, 2020

Dear Guest,
thank you for leaving your review on Tripadvisior.
It is a pleasure for me to read that you appreciated our convenient location, our comfortable rooms and our delicious food. We are sorry to read that our service in the restaurant did not meet your expectations and we want to thank you for your feedback as it is important for us to improve our service.
We are looking forward to welcoming you back with us again soon.
Kind regards
Nassos Papazoglou
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 11, 2020

We stayed here for our birthday weekend. The hotel was rather pricey, but to me it felt worth every penny. It was a short walk from Milan Centrale and very easy to find. The staff were very friendly and helpful. The concierge remembered us and knew exactly when we would want our taxi booked for dinner, the barman made a lovely pimms, and one of the porters was kind enough to ask about how I hurt my foot and seemed genuinely concerned. I could not fault a single member of staff. The rooms were clean and comfortable, and the cleaners were lovely too. The bathroom always smelled fresh and clean after the cleaner had been in (and I love that! A job well done!). Breakfast was nice, not quite what u was expecting, but I always found something to eat every day. The sound of the traffic outside was quite noisy—lots of sirens throughout the night, but we were at the front of the hotel by the road, so that was to be expected.

Overall, we had an amazing stay and would definitely stay again. Thank you Hilton Milan, it was a pleasure!!

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
2  Thank clg1997
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HiltonMilano, General Manager at Hilton Milan, responded to this reviewResponded February 11, 2020

Dear Guest,
thank you for rating us and for choosing Hilton Milan for your recent stay.
I am reading with pleasure that our Hotel has been a home away from home for you and that you appreciated the friendliness of our Team Members, our convenient location, our comfortable rooms and our delicious breakfast.
We hope that we will be able to welcome you back with us again soon.
Kind regards
Nassos Papazoglou
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 6, 2020

Stayed for 3 nights at the Hilton Milan. Hotel is a short walk from Central Station and Metro line to Duomo. Great location. Room was Spacious compared with many European hotels, with a good sized bathroom. The room was very clean and well presented. Concierge was very helpful with Cafe and Restaurant recommendations.

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
2  Thank christophers18
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HiltonMilano, General Manager at Hilton Milan, responded to this reviewResponded February 6, 2020

Dear Guest,
thank you for choosing Hilton Milan for your recent stay and for leaving your kind review.
It is a pleasure for me to read that you appreciated our convenient location, our comfortable rooms and our helpful team members. I will make sure to pass your compliments personally to our Concierge.
We hope that we will be able to welcome you back with us again soon.
Kind regards
Nassos Papazoglou
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews