Had a lovely light dinner accompanied by some lovely fine wine.
Good choice for food for vegetarians too as well as meat eaters.
Did get quite busy at times however our host ‘Andrea’ who works in the food and beverages department had everything under control.
If you get the chance to spend a couple of hours in the lounge then it is worth a visit.
Thank you Andrea, much appreciated for your wonderful service.
Dear Guest,
thank you for rating us on Tripadvisior.
I am reading with pleasure that you appreciated our executive lounge and our delicious food. I will make sure to pass your compliments personally to Andrea who will be delighted to hear your kind words.
We are looking forward to welcoming you back with us again soon.
Kind regards
Nassos Papazoglou
General Manager
Nice location, close to central station. Easy to access public transport.
The hotel is quite nice although our room was a bit cold and the AC did not heat properly I guess.
The staff was very nice and the breakfast is outstanding. I would definitely come back (in a warmer season)
Dear Guest,
thank you for leaving your feedback on Tripadvisior.
I am reading with pleasure that you appreciated our convenient location, our friendly and helpful staff and our delicious breakfast. We apologize for the inconvenience with the A/C not working properly. Please during your next stay notify to us our problem while you are still in house and we will make it right.
We are looking forward to welcoming you back with us again soon.
Kind regards
Nassos Papazoglou
General Manager
I stayed several times at this Hilton. The Hilton Milan is a very good Hilton hotel conveniently located close to the Milan Central Station. Breakfast is of exceptional quality with plenty of choice (including Asian breakfast as well). As HHONORS Diamond Elite I was upgraded to Executive Rooms. The Executive Lounge is very good with free drinks (between 18h and 20h) and snacks. On a negative side, this time we got a rather old/outdated room (in need of renovation). In particular the bathroom looked rather old and we also suffered from noise from the neighbours. Therefore I only give a 4 star rating this time.
Dear Guest,
we thank you for being a diamond member and for leaving your review on tripadvisior.
It is a pleasure for me to read that you appreciated our delicious breakfast and our strategic location close to the central station.
We are sorry that our room did not meet your expectations and we thank you for your feedback that is important for us to improve our service.
Kind regards
Nassos Papazoglou
General Manager
Great stay for one night.
Best recognition as a diamond ever. Aside from usual benefits some little surprises that just made the visit special.
Comfy room, bed and facilities. Staff superb throughout.
Executive lounge disappointing and over crowded and the restaurant opening hours were restrictive when going out for the evening. Aside these issues it was great and I’d happily go back
Dear Guest,
thank you for rating us on tripadvisor and for being a loyal Diamond member.
I am glad to read that we made your stay special and that you appreciated our comfortable rooms and our friendly and helpful team members.
I am sorry to read that our executive lounge did not meet your expectations and we thank you for your feedback that is for us very important to improve our service.
We are looking forward to welcoming you back with us again soon.
kind regards
Nassos Papazoglou
General Manager
As with a number of international Hiltons, this one too is about in line with what I expect from the brand overseas. The room was nice and spacious, the status upgrade helping but even my kids room seemed to be above average for space. Nice comfy bed, but quirky little pillows. Staff I thought were quite helpful, and I would say there again, above average. Hotel and rooms were clean, but somewhat uninspired, again in line with expectations. Very near the main train station which for me was a very good thing. Decent exec lounge and fitness center. Would stay here again were I to return.
Dear Guest,
thank you for leaving your review on tripadvisior.
It is a pleasure for me that you appreciated our comfortable rooms and our friendly and helpful team members as well as our convenient location and our fitness center.
we are looking forward to welcoming you back with us again soon.
Kind regards
Nassos Papazoglou
General Manager
