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Dave
Johnson City, Tennessee

Great location

Review of SLEEP'N Atocha
Reviewed Feb 20, 2024via mobile
If you want a fun, cool, clean, comfortable, affordable place to stay in a great location with a friendly staff, this an excellent choice.
The breakfast buffet (add on cost) was quite nice and fairly priced, though also crowded and with a 30-minute time limit for that reason.
The location is one of the main selling points. It is within walking distance of the train station, which is great if you are exploring other parts of Spain by rail. It is in walking distance of many sites like the Prado, and is very close to the metro which can take you all over Madrid.
The rooms and bathrooms are definitely small. Many, including ours, have a small balcony. The hotel offers some free snacks and drinks.
If you want a 5-star luxury hotel, this is obviously not it, but it is very good at being what it is.
We were very pleased with the value and with every part of our stay. We stay in all levels of hotels at times, and I would be quite happy to return to this or another Sleep’N based on this experience.
Date of stay: February 2024
Trip type: Travelled as a couple
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SLEEP'N Atocha, Director General at SLEEP'N Atocha, responded to this review
Responded Feb 21, 2024
Hello Companion31594229308, how are you?

Thank you very much for telling us about your visit to SLEEP'N. Your words are very much appreciated!

The location is ideal. There is a great choice of restaurants in the area and we are connected to the main means of transport to enjoy the city!

We are very happy that you liked the room and the team was amazing. We want to help you in any way we can to make sure you have a great experience at SLEEP'N.

On your next visit, we recommend you to book the family room with balcony. We are sure you will love it ;)

When you come back to Madrid, we are waiting for you with open arms. In SLEEP'N you have your second family!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews reina sofia museum great location close to the train station rooms are small el retiro park short stay budget hotel stayed here for one night staff was very friendly and helpful minute walk perfect stay comfortable beds walking distance rooftop terrace single room yogurt top floor
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Reviewed February 18, 2024 via mobile

This hotel is amazing! Tons of people of all ages stay here. They have breakfast for an additional fee and they have gluten-free options. As someone with Celiac Disease, I was amazed and super pleased. The rooms are small but cozy with a speaker in the ceiling and they are very clean. The location is ideal.

Room tip: Great for Celiac disease. They have an additional breakfast with gluten-free options.
Date of stay: February 2024
Trip type: Travelled as a couple
Thank zeemackin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLEEP'N Atocha, Director General at SLEEP'N Atocha, responded to this reviewResponded February 19, 2024

Hello zeemackin! How are you?

Thank you very much for sharing your good experience at SLEEP'N, it is a great motivation for us to keep growing and improving every day.

We are very happy that you liked the breakfast, as you have seen we prepare gluten free options so that more people can enjoy our breakfast without worries.

We hope your stay was as pleasant as possible and that you didn't miss anything in your room.

We send you our best regards and see you next time :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 16, 2024

The great location is only surpassed by the friendliness of the staff who coy do enough for us from the time we checked in to the time we left. Clean comfy rooms and lovely touches such as free coffee beer and soft drinks. Would definitely visit again

Room tip: Just an easy walk from Atocha station. Easy comment from Charmartin
Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Bob M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLEEP'N Atocha, Director General at SLEEP'N Atocha, responded to this reviewResponded February 16, 2024

Hi bobmJ6586KE, how's it going?

Thank you so much for taking a few minutes to leave us your review :)

We are very happy to hear that you liked our location and that you found our staff friendly.

Also, how nice that you found the hotel clean and that you enjoyed our free drinks :)

We hope to see you again very soon!

A hug!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 16, 2024

It was great experiences stay in sleep n atocha! I had a great day with a sleep n atocha, thanks

If i came back to Madrid, i will choose again this hotel and will have more good memory here.

Someone who thinking about come to Madrid, i will recommand here to stay.

Date of stay: February 2024
Trip type: Travelled with friends
Thank 유진 김
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLEEP'N Atocha, Director General at SLEEP'N Atocha, responded to this reviewResponded February 16, 2024

Hi Journey541227, how are you?

It makes us very happy to know that your experience was good and you rested at ease!!!

In SLEEP'N you have your second home every time you come to Madrid :)

Thank you very much for your positive review.

A big hug!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 16, 2024

The service was excellent
Ines was very helpful she has arrange our food to go our breakfast table among other things.
The hotel is very clean and modern and in a very good location, the staff are also very accommodating not to mention the food especially the cheese cake is to die for. Also the music in and around the hotel is very good.
Would definitely go back and recommend.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Rolly P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLEEP'N Atocha, Director General at SLEEP'N Atocha, responded to this reviewResponded February 16, 2024

Hi rollyp586, how are you?

First of all, thank you for taking a few minutes and leaving us your very positive feedback :)

How nice that you found the service excellent and that our colleague helped you in everything you needed. We are very happy to know that you found the facilities clean and that you liked the location.

Finally, we are very happy to hear that you enjoyed our homemade pastries and that you enjoyed our playlists ;)

We hope to see you again very soon!

A big hug!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 16, 2024

The staffs were very helpful. The hotel it’s self quirky but very nice. Compliments to Ines, she was very hospitable. The food were nice. Great stay! Clean hotel. Friendly staff. Very accommodating. Lovely staff. Smiling staff. Great!!!

Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank arielt710
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLEEP'N Atocha, Director General at SLEEP'N Atocha, responded to this reviewResponded February 16, 2024

Hi arielt710, how is everything going?

We are very happy to know that you found the staff helpful, friendly and charming, and, we thank you for highlighting the work of our dear colleague :)

We are also happy to know that you enjoyed the breakfast and that you found the hotel clean.

On your next visit to Madrid, you already know that you have your second home at SLEEP'N ;)

¡A big hug!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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