Stayed for 6 nights july 2023 - perfect location right in the heart of the city. Rooms were spacious and clean, with lots of closet space. Loved the rooftop terrace and great breakfast with plenty of options. Extra bonus was the basement spa which we used almost every day. Friendly and attentive staff. Been to Barcelona several times and would definitely recommend this hotel.

Great location, Great Team & Great ambience. We had a terrace off our room, the pool & bar on the roof were fabulous, there was even a pool in the basement with a steam room & sauna. Loved the decor in reception & throughout the hotel. When we got back to 1898 after a day of sights of Barca, there was a cocktail waiter offering us a cool drink as we alighted from the lift!

When we arrived early for our 3pm check in, reception told us our room was already available. It was available, it just wasn’t our room. It was tiny, not the classic room with interior patio we’d paid for. And we hadn’t asked for twin beds either. Our first attempt to resolve this failed but after I pushed harder we were moved that day to a more suitable room. I took exception to being told it was because we’d asked for early check-in, we hadn’t. We were there to celebrate our wedding anniversary in a few days time ahead of a cruise. We were in no hurry, From conversations in the lobby area, it’s apparent we weren’t the first that day to be given that room or to be unhappy with their allocated room and then be moved.

Others have remarked on the (lack of) hot water in the bedrooms. We did report that too and the maintenance team just ran our shower and sink taps on full for several minutes before the hot water came through. So, yes there was hot water but as I suggested to Reception at check out, they might like to post a note in the rooms so guests know it can take quite a while for the water to warm up. It first appears that there is no hot water, a note would fend off calls and visits down to Reception.

The hotel is almost entirely accessible for wheelchair users. The lifts are very small which makes it a little difficult with luggage but it’s an old building. The breakfast room is divided into two sections by a few steps and unfortunately the breads and pastries were on the upper level and out of reach for wheelchair users to see and select without help (I don’t doubt staff there would have been more than happy to help). Wheelchair access to the rooftop bar is by lift and the bar itself is reachable by wheeling the perimeter, which I did, but it did mean disturbing a private party. Table service is provided though. The pool involves steps up so I didn’t attempt i.

I’m giving it three stars, not four because it is a 4* hotel and if nothing else we’d have expected a little more consideration from the front desk when we first raised the issue of room allocation. I shouldn’t have had to force the issue, that was unnecessary. We didn’t insist on an accessible room as was argued and in any case that first room was no more accessible and certainly a lot smaller and gloomier (it had just a tall narrow window, no patio door). Again it wasn’t what we paid for.

On the plus side it’s a beautiful building, the lobby area is very grand, the breakfast itself is plentiful and the (breakfast) staff are very helpful. When we made it to the right room, we had a comfortable sleep both nights, save for the loud music coming from the rooftop bar. But hey, it’s summer, people want to have a good time.