Fourth visit! And H10 Universitat remains top class. The level of service at this hotel is incredible and all at a reasonable price too. We arrived to a booking mix up, of course mistakes happen but its the response is how you judge a hotel. Ricarrdo in reception was exceptional in quickly sorting out the issue and having us in our room in less than 10 minutes. The roof top bar for cocktails or first drink of any evening is a must no matter what time of year - say hi to super friendly Guillermo and Paulo! We don't normally opt for breakfast but did this time. Generous and superb sets you up for the day - and all the top attractions are within walking distance or between two and four metro stops. Already planning our return visit to a very modern, warm and overall amazingly friendly team.