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Griffinators
Charlotte, North Carolina

Wonderful experience with family

Reviewed 2 weeks ago
Stayed here for a couple nights with my parents, husband and 4 kids prior to embarking on a cruise in Barcelona. I cannot recommend the hotel enough! We had 3 rooms total (my parents had a king balcony and my family had 2 suites. They were very modernly furnished (maybe a bit sparse for my taste but that is just preference) with a king bed and a pull out sofa bed which was pretty comfortable (according to my kids). The suites had a nice espresso machine, small fridge, provided bottled water and a little balcony which comfortably sat 2 or 3. The breakfast was AH-mazing and the service was unbelievable. They all spoke beautiful English and were over the top helpful with every request. The location was 2 blocks away from Paseo de Gracia (best shopping ever- honestly better than Rodeo Dr) and it was easily walkable to lots of places. There is a lovely infinity pool, small rooftop bar area and a nice gym on the top floor. Would absolutely stay here again next time we are in Barcelona.
Date of stay: May 2024
Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
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Sleep Quality
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Front Desk Manager, Atención al cliente/recepción at Olivia Balmes Hotel, responded to this review
Responded 2 weeks ago

Dear Griffinators,

Thank you for your fantastic review! We're thrilled to hear that you and your family had such a wonderful stay at Olivia Balmes Hotel before your cruise in Barcelona.

We're delighted that you loved our breakfast and found our service unbelievable. Our team takes pride in speaking English fluently and being helpful with every request. We are thrilled to see your wonderful feedback and happy that you appreciated our location, facilities and specially our staff.

We look forward to welcoming you back to Olivia Balmes Hotel on your next visit to Barcelona.

Best regards,

Xavier R. - Front Desk Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed June 2, 2024

The staff is fabulous! Rooms are beautiful and modern. Nothing was too much trouble for this staff! Highly recommend. Great location comfy beds! A few more pillows would be great but we just never asked. I would definitely stay here again. 👌

Room tip: More pillows
Date of stay: June 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cherylpX9430DU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front Desk Manager, Atención al cliente/recepción at Olivia Balmes Hotel, responded to this reviewResponded 3 weeks ago

Dear Cheryl,
We would like to thank you for sharing your excellent experience on TripAdvisor following your stay at the Olivia Balmes Hotel. We also would like to thank you for your kind words towards our staff. We do all our best to give the customer a great service, and we are happy to know that you could experience that! We are looking forward to welcoming you back soon.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 29, 2024

This hotel was exactly what we wanted. Our arrival was early as it was after a cruise ship trip. The desk personnel Fransesca and another young man were so very welcoming. We decided to have breakfast at the hotel, and it had a variety of choices, and they would also make you items. They served fresh orange juice, which we love. Nice lobby also. Location is walkable to many of the various Placas/Plazas and many stores and restuarants
Across from the hotel is also a gluten free bakery. The room itself was spotless. The bed very comfortable . Very tiny balcony, just looked at the back of hotel. We would come back!

Room tip: Very modern, very nice very walkable to many Plazas, shops and restaurants. Hop On and Off stop three blocks away also!
Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank teacher34
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front Desk Manager, Atención al cliente/recepción at Olivia Balmes Hotel, responded to this reviewResponded May 30, 2024


Dear Teacher34,
Thank you for taking time to share your Olivia Balmes Hotel experience with the TripAdvisor community. Our staff works with one goal every day, which is our guest’s satisfaction, so we are very happy to know that you had an excellent stay with us!
Thank you for give us this excellent rating! We are looking forward to welcome you again at the Olivia Balmes!
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 28, 2024 via mobile

What a great experience! The staff is just so helpful and lovely and the room was clean and comfortable. Every morning at breakfast they remembered us and had our drink ready - I’ve never experienced that at another busy hotel. Location is also very good - not a super touristic area but lots of shops and cafes and a short walk to La Rambla.

Room tip: I believe they have a garage but we found getting a taxi very easy to get around.
Date of stay: May 2024
Trip type: Travelled with family
Thank Shelly R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front Desk Manager, Atención al cliente/recepción at Olivia Balmes Hotel, responded to this reviewResponded May 30, 2024

Dear Shelly,
Thank you for taking time to share your Olivia Balmes Hotel experience with the TripAdvisor community.
We appreciate your valuable feedback and happy to know all the staff made you feel special and comfortable. In addition, we are glad that you loved our location and breakfast, and we are especially proud that you would like to come back to the Olivia Balmes in the future!
Thank you for your kind words and for recommending us.
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 12, 2024

I can highly recommend this fantastic hotel in a great location in Barcelona, comfortable, clean and all the amenities you need. Breakfast has a great variety, we were upgraded to premium which was a lovely treat, Staff are so friendly and a credit to Olivia Balmes, we will be back !

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lisa T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front Desk Manager, Atención al cliente/recepción at Olivia Balmes Hotel, responded to this reviewResponded May 12, 2024

Dear Lisat,
Please let me begin with telling you how grateful I am for your lovely review about Olivia Balmes Hotel. It is marvellous to learn from your feedback that you had such a great time in our hotel. We hope to have the pleasure to welcome you back in the near future!
Warm regards
Xavier R. – Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 6, 2024

Fantastic hotel . Pool and rooms were 5* Staff couldn’t do more for you . Nothing was too much trouble . Can’t wait to go again .

Date of stay: May 2024
Trip type: Travelled with family
Thank lisajayneparry67
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front Desk Manager, Atención al cliente/recepción at Olivia Balmes Hotel, responded to this reviewResponded May 6, 2024

Dear Lisahayneparry,

Thank you for taking the time to share your positive feedback about your recent stay with us. We're thrilled to hear that you enjoyed your stay with us. We hope to have the pleasure of hosting you again on your future travels.

Best regards,

Xavier R. – Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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