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Ingrid D
Vosselaar, Belgium

Great location and hotel

Reviewed Aug 24, 2023
Visited the hotel pre-cruise to France and Italy. Good location near center of Barcelona. Very good receivel at the front desk with a cool glass of Cava. Asked for a quiet room and got one on the 4th Floor. Double windows so pretty soundproof. Some features in the hotel need to be replaced to keep the good **** standard. Breakfast indoors is nice. Very small swimming pool on the roofterrace with small bar and sitting area. Room is bright and rather big. Rain shower is nice but its water floats info the bathroom… one small negative: noice of the underground during the day… but! we will return when visiting Barcelona in the future!
Date of stay: August 2023
Room Tip: Ask for quiet room on higher floor
Trip type: Travelled as a couple
Value
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cial Urquinaona, Otros at H10 Urquinaona Plaza, Barcelona, responded to this review
Responded Oct 11, 2023
Dear flikkie,

We would like to thank you for sharing such a detailed feedback of your experience.

We are glad to know that you enjoyed your stay with us. We hope we will welcome you the next time you visit Barcelona!

Kind regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,696)
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Reviewed August 3, 2023 via mobile

What a lovely hotel.On arrival was presented with a drink choice very welcoming after the flight and transfer.Booked a triple room and was very clean with plenty of room. The shower was good and house keeping fantastic & clean towels daily. Air con was good and so quiet didn’t even notice it was on.Fridge was filled with items you can purchase but you got complimentary water that was replaced daily.Breakfast plenty of hot /cold choices, orange juice was nice not powdered like many hotels.All staff were outstanding and hardworking & welcoming.Rooftop bar was good a lovely breeze on a hot day.The lift will not work if you enter without you room key .. you have to scan it to go up but not down….must be for security to stop anyone going up to rooms obviously good idea but not if you forget your key.

Room tip: Lift won’t work without scanning your room key going up only.
Date of stay: August 2023
Trip type: Travelled with family
2  Thank reevooo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cial Urquinaona, Otros at H10 Urquinaona Plaza, Barcelona, responded to this reviewResponded August 4, 2023

Dear reevooo,

Thank you for sharing your experience in our hotel. We are delighted to read your review!

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 2, 2023

We had the best stay at this hotel. It is a perfect location walkable to most locations and has a metro/bus stop over the road. The hotel lobby is beautiful, and the reception staff were all pleasant. The male who does concierge (I forgot his name!) is amazing and so attentive. We used the rooftop pool and bar often and it was great- it does get busy at times but often it was very quiet and a perfect sun trap throughout the day. I have to note the air conditioning in the rooms are fab and honestly saved us in the hot weather! We had a room overlooking the square with a balcony, it’s a busy square and the soundproofing felt like you were not in the city at all! The room was very clean. Only thing was the drainage system in the shower was not the best. Overall, we had a fab stay at this hotel and would definitely go back!

Date of stay: July 2023
Trip type: Travelled as a couple
1  Thank edierose03
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cial Urquinaona, Otros at H10 Urquinaona Plaza, Barcelona, responded to this reviewResponded August 4, 2023

Dear edierose03,

Thank you for publishing such an amazing review!

We look forward to welcoming you back.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 21, 2023

Hotel is clean, modern and well laid out. The terrace on the roof has a small plunge pool with seating and a bar.
We had an inside room which was large enough with enough wardrobe space. Bathroom was large and the aircon worked great. Rooms were well soundproofed.
Breakfast was buffet and had plenty of choice.
Reception staff friendly.
Location was excellent, 2min walk from the main Placa. Plenty of bars, shops, metro nearby.

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank sarahlR2108XC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cial Urquinaona, Otros at H10 Urquinaona Plaza, Barcelona, responded to this reviewResponded August 4, 2023

Dear sarahIR2108XC,

We would like to thank you for sharing your feedback.

We appreciate that you consider that our hotel deserves the best score!

We look forward to welcoming you the next time you visit Barcelona.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 13, 2023

We had a very pleasant stay. It has a lot of common space which was very handy for us to enjoy time together. We loved the rooftop bar and plunge pool, to relax and enjoy the city views. The building has been stylishly renovated in the last 2-3 years. It is quite centrally located so that you could walk to the Passiage Grazia - Gaudi’s magnificent Casa Batllo - in 10 minutes, La Ramblas in 5 minutes, and El Born in 15 minutes. Despite being on a main road, the street noise does not penetrate and there are good blockout curtains. We had room 607 which is not the best room as it is next door to the pool and there was a pool leftover food trolley seemingly permanently parked outside it. The pool noise stops at 11:30pm so if you are on Spanish evening time, this should not be a problem. The air con was top notch - powerful but quiet - and stays on without the room key needing to be inserted so you don’t return to a sweltering room which is a bonus. We only had a basic double room and it was a small but adequate size for a short stay. There is nowhere to put your clothes away for a longer stay and no space for the bag holder that is not in the way. The bed and bathroom were both very comfortable and there was good sized safe and a coffee machine and super fast wifi so overall it had everything you could need. Our friends had a superior room which was much larger with a sofa and a king size bed. Our shower needed a good clean/grout clean as it had orange soap scum and some black mould at the bottom. Our friends’ shower was spotlessly clean though. We opted for the breakfast inclusion and it was buffet style, in a nice setting and plenty of choices of hot and cold food. The self serve coffee machine was a major negative as the coffee out of this machine was undrinkable (even though some machines serve quite a good cup). We spied a proper coffee machine hidden away in the kitchen and we asked for coffees from there, and these were much better, but still not great. We had a lovely stay in Barcelona and in the H10 Urquinaona.

Date of stay: July 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
2  Thank galtons
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cial Urquinaona, Otros at H10 Urquinaona Plaza, Barcelona, responded to this reviewResponded August 3, 2023

Dear galtons,

We would like to thank you for sharing such a detailed feedback. We are glad to receive the highest score; and we would like to thank you for your extended comment, as it allows us to spot some weaknesses that we can improve.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 11, 2023

Exceptional service by the staff at this hotel. Pol, Rachelle and Marina where very helpful and friendly. Also, a Mikol went above and beyond with us so a massive thanks to her too. Overall, clean hotel, fantastic location. Highly recommend.

Date of stay: July 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Rahul G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cial Urquinaona, Otros at H10 Urquinaona Plaza, Barcelona, responded to this reviewResponded August 3, 2023

Dear rahulg756,

We would like to thank you for taking the time to leave us a comment.

Our staff, specially Pol, Rachelle, Marina and Micol, are delighted to know that you recognize our hard work! We hope we will welcome you the next time you visit Barcelona.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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