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galtons
Melbourne, Australia

Lovely centrally located hotel

Reviewed Jul 13, 2023
Hotel's Favourite
We had a very pleasant stay. It has a lot of common space which was very handy for us to enjoy time together. We loved the rooftop bar and plunge pool, to relax and enjoy the city views. The building has been stylishly renovated in the last 2-3 years. It is quite centrally located so that you could walk to the Passiage Grazia - Gaudi’s magnificent Casa Batllo - in 10 minutes, La Ramblas in 5 minutes, and El Born in 15 minutes. Despite being on a main road, the street noise does not penetrate and there are good blockout curtains. We had room 607 which is not the best room as it is next door to the pool and there was a pool leftover food trolley seemingly permanently parked outside it. The pool noise stops at 11:30pm so if you are on Spanish evening time, this should not be a problem. The air con was top notch - powerful but quiet - and stays on without the room key needing to be inserted so you don’t return to a sweltering room which is a bonus. We only had a basic double room and it was a small but adequate size for a short stay. There is nowhere to put your clothes away for a longer stay and no space for the bag holder that is not in the way. The bed and bathroom were both very comfortable and there was good sized safe and a coffee machine and super fast wifi so overall it had everything you could need. Our friends had a superior room which was much larger with a sofa and a king size bed. Our shower needed a good clean/grout clean as it had orange soap scum and some black mould at the bottom. Our friends’ shower was spotlessly clean though. We opted for the breakfast inclusion and it was buffet style, in a nice setting and plenty of choices of hot and cold food. The self serve coffee machine was a major negative as the coffee out of this machine was undrinkable (even though some machines serve quite a good cup). We spied a proper coffee machine hidden away in the kitchen and we asked for coffees from there, and these were much better, but still not great. We had a lovely stay in Barcelona and in the H10 Urquinaona.
Date of stay: July 2023
Trip type: Travelled with friends
Value
Location
Service
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Cial Urquinaona, Otros at H10 Urquinaona Plaza, Barcelona, responded to this review
Responded Aug 4, 2023
Dear galtons,

We would like to thank you for sharing such a detailed feedback. We are glad to receive the highest score; and we would like to thank you for your extended comment, as it allows us to spot some weaknesses that we can improve.

Kind regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed July 11, 2023

Exceptional service by the staff at this hotel. Pol, Rachelle and Marina where very helpful and friendly. Also, a Mikol went above and beyond with us so a massive thanks to her too. Overall, clean hotel, fantastic location. Highly recommend.

Date of stay: July 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Rahul G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cial Urquinaona, Otros at H10 Urquinaona Plaza, Barcelona, responded to this reviewResponded August 3, 2023

Dear rahulg756,

We would like to thank you for taking the time to leave us a comment.

Our staff, specially Pol, Rachelle, Marina and Micol, are delighted to know that you recognize our hard work! We hope we will welcome you the next time you visit Barcelona.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 26, 2023

Centrally located very near to la Ramblas , the hotel is spotlessly clean and
nicely decorated.
The staff are excellent and very helpful.
The breakfast is good as is the cocktail bar situated on the roof terrace.
There is a small plunge pool and sun beds , great for a relaxing break after the visiting the sights.
You can pick up the sightseeing bus from the main square approx 150 yards away.

Date of stay: June 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank janepA8327XJ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cial Urquinaona, Other at H10 Urquinaona Plaza, Barcelona, responded to this reviewResponded July 10, 2023

Dear Jane,
Thank you for giving us the highest score. We are very glad to know that you enjoyed your stay with us. We look forward to welcoming you the next time you visit Barcelona.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 25, 2023 via mobile

Just back from a wonderful stay!
We have voted this hotel the best we have stayed in for years, absolutely amazing.

It’s spotlessly clean throughout, loved the power shower, the most comfortable bed, the decor of the whole place is amazing.

The roof top bar & pool is brilliant if you go have the chicken Caesar salad spicy chip’s delicious!

The staff are soo welcoming, warm, friendly & attentive, nothing was too much trouble!

We never stayed at H10 hotels before & we we’re looking to book another city break & found a H10 there so we shall book it.

We had a birthday while staying & they arranged cake & Cava to be sent to the room, they booked excursions for us too.
Thank you soo much for a wonderful stay.

Room tip: Found the food & drinks very reasonable & the breakfast good too!
Date of stay: June 2023
Trip type: Travelled as a couple
Thank Alison J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cial Urquinaona, Other at H10 Urquinaona Plaza, Barcelona, responded to this reviewResponded July 10, 2023

Dear Alison,
Thank you for giving us the highest score. We are very glad to know that you enjoyed your stay with us. We look forward to welcoming you the next time you visit Barcelona.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 23, 2023 via mobile

1st time staying at any H10 hotel and I'm hooked! Lobby was meticulous. I appreciated the extra touches like candy and the glass of champagne upon arrival. We stayed at the sister location (Cubik) after our cruise 10 days later and that was also 1st class. Rooftop lounge was amazing! Killer views and fast and friendly service. I'm hooked on these H10s. Classy and quality are two descriptions that come to mind. I look forward to the next visit.

Room tip: Do not miss the Rooftop!
Date of stay: June 2023
Trip type: Travelled with family
Thank Ryan S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cial Urquinaona, Other at H10 Urquinaona Plaza, Barcelona, responded to this reviewResponded July 10, 2023

Dear Emily,
Thank you for giving us the highest score. We are very glad to know that you enjoyed your stay with us. We look forward to welcoming you the next time you visit Barcelona.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 20, 2023 via mobile

This hotel is lovely. The staff are fantastic and the hotel location is great. They even have food at reasonable prices
We had only one issue, we were located in a room adjacent to the pool and it is very noisy until 11.30 pm. Every time the outside door opened our door rattled, and the bar trolley was located outside our room. Avoid room 607 unless you are a true party animal, and especially if you are here for more than a couple of nights. 601 should be avoided also

Room tip: Room 607
Date of stay: June 2023
Trip type: Travelled as a couple
Thank cecily_munro
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cial Urquinaona, Other at H10 Urquinaona Plaza, Barcelona, responded to this reviewResponded July 10, 2023

Dear Cecily,
Thank you for taking the time to leave us a comment. We are very glad to know that you enjoyed your stay with us. We look forward to welcoming you the next time you visit Barcelona.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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