The mattress was old and sagged in the middle. The room was incredibly stuffy because air conditioning was not available. The bin in the bathrooom was covered in rust. Great location but poor accommodation.
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Tina R
Good location, average hotel
Review of Travelodge Barcelona Poblenou
Reviewed May 16, 2022via mobile
Chose this hotel as we have stayed before and love the location . Good value for Barcelona and a good base to stay for a few days. I requested a quiet room and our room on the 9th floor was fairly quiet. The room was clean and like all Travel lodges basic in decor. No storage and not enough sockets or charging points. The bed was comfortable however and we had a good shower with plenty of hot water and clean towels daily.
Out main complaint was the temperature of the room…very hot and stuffy. Air con was ineffective and little ventilation from the window. I told reception but was told the air con was still on winter setting, the thermostat would not go below 24C and often the room was around 27C ….the weather last week was warm and sunny every day so the room never cooled down it was very uncomfortable and sleeping was difficult.
Overall we enjoyed our stay, great location but air con needs to be adjusted so rooms can be cooled. Apart from check in and out didn’t speak to many staff but those we did speak to were OK and spoke good English.
Date of stay: May 2022Out main complaint was the temperature of the room…very hot and stuffy. Air con was ineffective and little ventilation from the window. I told reception but was told the air con was still on winter setting, the thermostat would not go below 24C and often the room was around 27C ….the weather last week was warm and sunny every day so the room never cooled down it was very uncomfortable and sleeping was difficult.
Overall we enjoyed our stay, great location but air con needs to be adjusted so rooms can be cooled. Apart from check in and out didn’t speak to many staff but those we did speak to were OK and spoke good English.
Room Tip: Low floors will be noisier from the road so if you like quiet ask for a higher floor
Trip type: Travelled with familyProblem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Ángel Enguita Navarro, Marketing at Travelodge Barcelona Poblenou, responded to this review
Responded May 17, 2022
Dear Tina, thank you for taking the time to give us your feedback, as our main priority at Travelodge is to know the satisfaction and opinions of our customers. We are sorry to hear that your experience was not as satisfactory as we would have liked. It was a pleasure to have your presence and have no doubt that we take good note of each and every one of your indications to continue improving every day in our customer service as it is our raison d'être. We hope you will give us a chance during your next visit to the city of Barcelona. Best regards.
Travelodge - Customer Care Team
Travelodge - Customer Care Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews llacuna metro station travel lodge budget hotel free wifi in the lobby bars and restaurants yellow line minute walk per day air con family room around the corner clean hotel bus stop two blocks short stay hotel is situated public transport
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206 - 211 of 2,590 reviews
robertoR8820EP
1
Date of stay: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Ángel Enguita Navarro, Marketing at Travelodge Barcelona Poblenou, responded to this reviewResponded April 28, 2022
Dear Roberto, we thank you for taking the time to rate us because at Travelodge our main priority is to know the satisfaction and opinions of our customers. We are sorry to hear that your experience was not as satisfactory as we would have liked. We deeply regret that our beds did not convince you despite the great ratings we usually receive from our customers. We would also like to inform you that our hotel does have central air conditioning. It was a pleasure to have you here and we will certainly take note of the rest of your comments in order to continue to improve our customer service day by day, as this is our raison d'être. We hope you will give us a chance during your next visit to the city of Barcelona. Best regards.
Travelodge - Customer Care Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
P8547OGnadinep
53
via mobile
The price is very reasonable, and therefore the hotel is perfectly fine, although the hot water in the showers didn't work from time to time. Breakfast is good except for the coffee.
Very easily accessible by metro and close to a beautiful beach!
Room tip: Hairdryer available for a deposit.
Storage room for luggage available for free!
Date of stay: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Ángel Enguita Navarro, Marketing at Travelodge Barcelona Poblenou, responded to this reviewResponded April 27, 2022
Thank you for your review. It has been a pleasure to have you in our hotel and have no doubt that we take good note of each and every one of your indications to continue improving day by day in our customer service as it is our raison d'être. We look forward to seeing you again soon.
Travelodge - Customer Care Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dawnb123
Manchester, United Kingdom
7475
via mobile
Located in a good spot, walking distance to the beach, lots of restaurants and bars and 2 metro stations, there is a bus stop and a taxi rank outside. Quiet hotel with comfortable bed, staff were all really helpful and the breakfast was good.
Very basic with no kettle in room but would stay again.
Date of stay: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Ángel Enguita Navarro, Marketing at Travelodge Barcelona Poblenou, responded to this reviewResponded March 28, 2022
Thank you very much Dawnb for giving us the highest rating. We are really pleased that you have fond memories of your stay at Travelodge and for another occasion please remember to ask for the kettle at reception. We look forward to seeing you again at our hotel.
Travelodge - Customer Care Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saika B
Birmingham, United Kingdom
4040
via mobile
I booked this hotel As I stayed in a awful one last time I visited Barcelona 2 years ago. Stayed 3 nights very close to the beach, metro station & a bus stop nearby. I booked direct so I got Wi-Fi in the room which was super fast, at no extra cost. requested a kettle at the time of booking only got one the next day only because I asked for it on arrival for my breakfast porridge, wasn’t paying €10 for breakfast. No cup or tea/coffee provided what was I supposed to do with just a kettle, tiny small bed which was comfortable good size room, staff not overly friendly kept on shouting put mask on. Coved restrictions a bit OTT. My bed was made up 3 times on my second day which is completely pointless the poor cleaners, no need for it.
Very basic room bathroom wall stuck handwash & shower gel TV with a few boring Spanish channels. Barcelona is very expensive
Also paid extra €5 at checkin.
Date of stay: February 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Ángel Enguita Navarro, Marketing at Travelodge Barcelona Poblenou, responded to this reviewResponded March 4, 2022
Thank you very much for your review Saika. It has been a pleasure to have you in our hotel and have no doubt that we take good note of each and every one of your indications to continue improving every day in our customer service as it is our raison d'être. We look forward to seeing you again soon.
Travelodge - Customer Care Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Daalvi
1
Great stay!
I’ve been in Travelodge Poblenou with some friends and I must say this hotel has a really great ubication. Walking to the beach is about 5 minutes and with the subway you’re able to be anywhere so fast! The hotel is nice, there is no hairdryer in the room but you can ask for it at the front desk. Good rate, I recommend it if you come to BCN.
Date of stay: February 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Ángel Enguita Navarro, Marketing at Travelodge Barcelona Poblenou, responded to this reviewResponded March 4, 2022
Thank you very much Daalvi for giving us the highest rating. We are really pleased that you have fond memories of your stay at Travelodge and we look forward to seeing you again at our hotel.
Travelodge - Customer Care Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC