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vania v

Excellent Experience!!

Reviewed Aug 5, 2021
The hotel is located two blocks away from the subway station that takes you everywhere in the city within minutes. You can also find all necessary amenities (supermarket, drugstores, restaurants, etc) just around the block. The Poblenou Beach with clear blue water is just minutes away walking through the Rambla de Poblenou, and its many restaurants and pleasant environment. Very safe to walk at night. The hotel offers a good wifi service, an amazing breakfast, and the room has everything you need (plus air conditioning). The staff is very kind and helpful. The manager José Ignacio, was super friendly and we'd like to thank them for our great stay there. Would definitely stay there again when visiting Barcelona!!
Date of stay: July 2021
Cleanliness
Service
Sleep Quality
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Miguel Ángel Enguita Navarro, Marketing at Travelodge Barcelona Poblenou, responded to this review
Responded Aug 11, 2021
Thank you very much for choosing Travelodge as your accommodation during your trip to Barcelona and for giving us a perfect rating. We are really glad to know the hotel met all your expectations. We would also like to thank you for your positive evaluation on our location. We appreciate your comment. It was a pleasure to have you as a guest in Travelodge and we really hope to see you back soon during your next stay in Barcelona. Kind regards.

Travelodge - Customer Care Team

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed July 17, 2021

Arrived from Canada…to live here.
Treated with very kind staff that spoke many languages. Kindness, and very helpful in all regards. The manager also made an effort to greet us and ensure we were happy.
Bernory was at from desk always helping and with a warm greeting. The location is great, close to beach, at the Rambla and close to metro. I ended up living only one black from hotel, absolutely love it here. Rooms are as they are priced, not fancy, but clean and close to where we wanted to be. Happy to say thanks for our time there.

Date of stay: March 2021
    • Sleep Quality
    • Rooms
    • Service
Thank Dave S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Ángel Enguita Navarro, Marketing at Travelodge Barcelona Poblenou, responded to this reviewResponded July 21, 2021

Thank you very much Daves for giving us the highest rating. We are truly delighted that you have fond memories of your stay at Travelodge and we look forward to seeing you again at our hotel.
Travelodge - Customer Care Team

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Reviewed June 15, 2021 via mobile

Excellent stay! Very nice room. Walking distance to the beach access! I was pleasantly surprised at the afforable price for the location. I would definitely stay here again the next time I visit Barcelona.

Date of stay: June 2021
Trip type: Travelled with friends
Thank curtheather73
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Ángel Enguita Navarro, Marketing at Travelodge Barcelona Poblenou, responded to this reviewResponded July 5, 2021

Thank you very much for giving us the highest rating. We are really pleased that you have a good memory of your stay at Travelodge and we look forward to seeing you again at our hotel.
Travelodge - Customer Care Team

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Reviewed April 9, 2021 via mobile

I have travelled the world, visiting 102 different countries. I say this, not to boast, and only to explain I have had a lot of hotel ‘experiences’ on my travels.

I have also experienced various Travel Lodges in various countries so when I say that my experience of the Travel Lodge in Poblenou, Barcelona, has been the very best ever.

During this crazy Covid time, it is not always easy for people to stay positive, helpful and, most importantly JOYFUL!

The service from every single staff I met has been a joyous experience. Ignacio, Jane and Jorge have been so kind with me and I wish to thank them publicly. It is important to know what a difference your attitude makes in an insane world.

The room was perfectly spotless and had wonderful internet. The breakfast in the reception area was nourishing with lots of choice and these three staff were so accommodating.

My wife and I will be returning to Barcelona to do more of our teaching and we will always choose Travel Lodge, Poblenou as our preferred hotel. Thank you to everyone. Muchas gracias y espero volver a verte pronto! 🙏

Date of stay: April 2021
Trip type: Travelled on business
2  Thank BigJohn1946
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Ángel Enguita Navarro, Marketing at Travelodge Barcelona Poblenou, responded to this reviewResponded April 21, 2021
Google Translation

Muchas gracias John por darnos la máxima valoración. Estamos realmente encantados de que se lleve tan buen recuerdo de su estancia en Travelodge y estamos deseando volver a verle en nuestro hotel durante su próxima estancia en Barcelona.
Travelodge - Customer Care Team.

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Reviewed March 27, 2021

As a very loyal customer I have stayed there many many times. The last time I was there they decided to harass and terrorise me. The police were called and there was a commotion which upset some of the other residents. Today I went to collect my passport and medication and other things which were left there whilst I had to report something to the police. Travelodge are refusing to return my passport and medication. Booking.com know all about it and so do the police and now the whole thing is going to be sent to Legalitas for them to deal with.

Date of stay: March 2021
Trip type: Travelled solo
Thank H5993NZpaulb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Ángel Enguita Navarro, Marketing at Travelodge Barcelona Poblenou, responded to this reviewResponded March 29, 2021

Dear Paul B,

Thank you for leaving a review following your stay with us. Naturally we're disappointed that you were unhappy with your stay and with the false comments that you are posting on different websites.

As per the correspondence we've sent to you directly we've clarified some of the points you've made which are not correct, including the amount of money pending to pay, the harassment from you to different members of our team and the broken house rules causing important disruption to us and the rest of residents.

We would like to add that we're incredibly proud of our team at the hotel which is made up of individuals, all of whom are committed to the principals of True Hospitality.

Best regards,
Travelodge - Customer Care Team.

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Reviewed August 12, 2020

We were staying at the hotel 11 days. (Vocation with family).Location is perfect! We just love it! Close to the beach area and so many cozy restaurants around. The hotel is good, not more then this. The rum is really small, beds are not so comfortable to sleep ( once again for 11 days) but cleaning is perfect whenever you need! No view from the rum at all and sometimes noisy , because of construction works outside that can wake you up at 7 am. WF -NOT FREE! That was strange! GREAT STAFF , that makes this place and atmosphere warmer! They will help you with everything! They do always extra even if you ask for a small thing! No doubt ! Special thanks to Bernary, you were so attentive and helpful! You are all guys do great job!!! Good luck with everything you do! Regards, Irina

Date of stay: August 2020
    • Value
    • Cleanliness
    • Service
2  Thank IrenaStockholm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Ángel Enguita Navarro, Marketing at Travelodge Barcelona Poblenou, responded to this reviewResponded September 1, 2020
Google Translation

Muchas gracias Irena por darnos una gran valoración. Estamos realmente encantados de que se lleve un buen recuerdo de su estancia en Travelodge y le recordamos que si realiza sus reservas por nuestra web el wifi es totalmente gratuito durante toda su estancia. Estamos deseando volver a verle en nuestro hotel.
Travelodge - Customer Care Team.

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