This is an excellent hotel and ideally located to enjoy all of the sights of the beautiful city of Barcelona. Rooms are clean and spacious and beds large and very comfortable. In addition the hotel offers a great breakfast option and the welcome upon arrival at reception was very friendly and special mention to Daniella who was so, so helpful during our entire stay and such a great advert for the hotel.
First of all the reception was not really excited about us arriving late night and instead of paying there in the hotel they took already the money from our card we just had to confirm it in the hotel. The reception looks good but they are not caring about any customer. The room was a terrible surprise for us, the bathtub full of hair from the person before, we also booked a double bad and they put 2 beds seperated. So it makes even harder if you go with your couple to cuddle.
Me and my partner we both have escoliosis so we have sleeping problem because of our back, the bed is terribly uncomfortable so me personally I couldn’t sleep much, and upon this we both woke up with a lot of pain. No possibility to wash your teeth because there is no toothpaste available in the room, the television only has a couple of channels and these ones are really poor ones as well, if you don’t look at any detail and you just take a look for one second at the hotel you say it is beautiful…, maybe, but if you experience it is the difference like ground and sky.
I don’t recommend it.
Arrived today for a 4 night stay. Was told at reception that the spa is €70 per room per hour (hotels.com website says €15 per day). Booked this hotel due to its location - which is good, and the spa facilities. Reception were very unhelpful when we queried this. Just found a bug in the bath and hair over the desk and I’m the bathroom so came to the gym to let off some steam and the treadmill is broken!
Would not recommend this hotel at all especially as they are advertising as a 4 star!!
Reasonable enough hotel in a good location. Room is small, bathroom is OK. Breakfast is not great and doesn’t start very early: there is a nice bakery open from 6am just up the road for coffee and pastry.
Location is good: close to the underground.
Awful. Don't waste your money. Rooms are very dated and had a horrible smell. No food or drink available or room service in the hotel as restaurant closed but they did not state this prior. Went to reception and asked if it was possible to get a tea or coffee but was told to go to the cafe down the street. Would not recommend to anyone. Left after first night, owner and staff less than helpful or apologetic.
