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Roisin D
Johannesburg, South Africa

Very pleasant stay

Reviewed Jul 25, 2023
We stayed here for four nights and would choose to stay again. The location is great for the beach but it's a little far out from the main city. You can get a bus here but it does take around 40 mins (the metro line on the hotel is currently partly closed). We didn't mind being far out as we preferred the beach location. The hotel was clean, the rooms spacious enough and the staff were friendly and helpful. The bed was also big and comfy. You do only get one free bottle of water but we just filled them up with tap water. There also was no kettle in the room, only a nespresso machine which is odd considering they give you free tea and instant coffee. We didn't ask about getting one as we just used the nespresso pods. No milk either but we managed to get a cup from the breakfast room. There is a small fridge so could keep it in there.

Currently, they are renovating the front which means if you paid for a sea view room, you will be met with workers and scaffolding. We did not pay for that and had a corner room which actually gave us both a sea and city view. There was no noise from the work and it was quiet at night. The lifts are a bit of a nightmare, a bit slow and small so not great when busy.

The pool deck gets very crowded and there aren't enough sun loungers - because of this we didn't really use it until late afternoon and went to the beach instead. It's not a pool to swim but rather one to sit in but it was pleasant enough.

If your flight or travel out is later than check-in, the hotel will store your baggage and still allow you access to the gym showers if you want to go to the beach while you wait.

The hotel has electric scooters for rent which were great fun and if you want to use bikes, there is a donkey bike station by the beach which is only a 5 min walk.
Date of stay: July 2023
Room Tip: The pool gets crowded and they're aren't enough sunbeds. Rather go to the beach or go early.
Trip type: Travelled as a couple
Value
Location
Service
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Hotel- cmanager, Owner at Occidental Atenea Mar - Adults Only, responded to this review
Responded Jul 27, 2023
Dear Roisin, We appreciate that you took the time to share your experience with us.

We are thrilled to hear that you enjoyed our convenient beach location and found our rooms to be spacious and comfortable. It's great to know that our staff provided friendly and helpful service during your stay.
We will take your comments into consideration for future improvements. We apologize for any inconvenience caused by the ongoing renovations and the limited availability of sun loungers at the pool deck. We are constantly working to enhance our facilities and services for our guests. It's good to know that you were able to take advantage of our baggage storage and gym shower facilities after checking out. We're also glad that you enjoyed the electric scooters and nearby bike rental options.

We look forward to the pleasure of welcoming you back on future occasions. Best regards,

Melanie Lell, Guest experience Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed July 21, 2023

Check in at hotel was not very nice
Went to our room and card did not work
Went back to reception and got new one not very happy
Went to our room and heard hammering and opened window and saw scaffolding outside of building
Went to reception and got a refund and went to another hotel

Date of stay: July 2023
    • Rooms
    • Cleanliness
Review collected in partnership with Barcelo Hotels & Resorts
Thank shisco736331
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Occidental Atenea Mar - Adults Only, responded to this reviewResponded July 22, 2023

Dear Guest,
Thank you for taking the time to share your feedback.

We try our best to ensure that each of our guests feels welcomed and at home during their stay with us and truly regret to hear that we did not meet all of your expectations.

We hope that you will allow us the opportunity of providing you with a stay in future.
Best regards,


Eliezer Troya, Deputy Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 12, 2023

The only reason I would choose this hotel is specific location. This was worst price/performance experience I ever had. Probably this is specific for Spain, but I am not sure. Hotel needs a renovation if they want to keep this price level.

Date of stay: July 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank edgarsceporjus
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Occidental Atenea Mar - Adults Only, responded to this reviewResponded July 13, 2023

Dear Edgar,
Thank you for your review.

We apologise if the current state of our facilities did not meet your expectations. Although this is not a newly-built hotel, we work hard to keep it in good condition so our guests feel comfortable. We will forward your comment to the management team; customer feedback helps us to improve, and we will keep it in mind for future improvements.

We are, nevertheless, happy to know you found our hotel to be in a convenient location for your visit to Barcelona.

We hope to welcome you again in the future.
Best regards,


Eliezer Troya, Deputy Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 6, 2023

We stayed here for a week. It is very close to the beach and has a wonderful pool deck. The pool deck opens at 9am, but the pool isn't open until 10am. We received a complimentary bottle of water the first day, but none after that. There was construction going on outside our window, so we had to close the blinds most of the time to avoid being seen by the workers. It is a clean and convenient hotel close to restaurants and the beach (le modernista is very good nearby!). I would stay here again.

Room tip: Get to the pool area at 9:00 to get a great seat.
Date of stay: June 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank deniseBellingham
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Occidental Atenea Mar - Adults Only, responded to this reviewResponded July 9, 2023

Dear Denis, Thank you for your review.

We are delighted to hear that you appreciated our convenient location near the beach and restaurants, as well as our wonderful pool deck. Our hotel is indeed just 150 meters from the Nova Mar Bella beach, making it an ideal choice for beach lovers.

We apologize for any inconvenience caused by the construction work outside your window and the lack of complimentary water after the first day. We appreciate your understanding and will take your feedback into consideration to improve our services. As for the pool opening hours, our pool lounge is open during the season, weather permitting, and we aim to provide a comfortable and enjoyable experience for all our guests.

We hope to welcome you again in the future. Best regards,



Melanie Lell, Guest experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 4, 2023

Loved the location. . Right by the beach and enjoyed the pool and bar overlooking the water ! Staff was friendly and would recommend this place . It had everything we needed and restaurants were close by

Date of stay: July 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank Christinew5761rf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Occidental Atenea Mar - Adults Only, responded to this reviewResponded July 5, 2023

Dear Christinew, Thank you for your positive feedback.

We are delighted our location met your needs, and appreciate your mention of our team's courteous service. We work hard to create a memorable experience for every guest.

We look forward to welcoming you back on a future occasion. Best regards,



Melanie Lell, Guest experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 20, 2023

I thought an adults only hotel would have lots of couples. There were some but there were also groups of young men who were quite disrespectful. The pool is tiny, you can't swim in it and there are no toilets on the pool deck so you have to go 2 floors down to reception or to your room. If you want to use the open top buses, the nearest stop is about a half hour's walk and it's on the red route.

Date of stay: June 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Barcelo Hotels & Resorts
Thank ggreen484134
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Occidental Atenea Mar - Adults Only, responded to this reviewResponded June 23, 2023

Dear Guest, Thank you for reviewing your stay with us.

We are sorry to hear that your time with us did not meet your expectations and we wish that you had informed us of any concerns during your stay. Our main commitment is to deliver an enjoyable experience for all our valued guests. I would greatly appreciate if you could share more details about any issues you may have experienced; your feedback can help us make the necessary improvements.

It would be a pleasure to see you again. Best regards,



Melanie Lell, Guest experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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