Dear Denis, Thank you for your review.
We are delighted to hear that you appreciated our convenient location near the beach and restaurants, as well as our wonderful pool deck. Our hotel is indeed just 150 meters from the Nova Mar Bella beach, making it an ideal choice for beach lovers.
We apologize for any inconvenience caused by the construction work outside your window and the lack of complimentary water after the first day. We appreciate your understanding and will take your feedback into consideration to improve our services. As for the pool opening hours, our pool lounge is open during the season, weather permitting, and we aim to provide a comfortable and enjoyable experience for all our guests.
We hope to welcome you again in the future. Best regards,
Melanie Lell, Guest experience Manager