Dear Guest, Thank you for taking the time to review your stay.
We are very happy to know that it was your second time with us and that you decided to come back after your first visit...
We would like to thank you for highlighting the room you've been and the comfort of our beds; at Barceló we understand that a comfortable and satisfying nights' sleep is a top priority for our guests, therefore we pay close attention when it comes to choosing the mattresses for our beds. We went ahead and shared your review with our team so they could get a sense of the impact they are having with our guests and everyone was pleased to learn about your kind remarks.
We look forward to welcoming you back on a future occasion. Best wishes,
Melanie Lell, Guest experience Manager